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Software Support Engineer Jobs in Minneapolis, MN

Sunrise Banks

APPLICATIONS SUPPORT ENGINEER - 2

Saint Paul, MN · Hybrid

$72K - $102K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The position also acts as a liaison between business users, infrastructure teams, software vendors ... Additionally, a certain level of programming and debugging skills will be required to develop ...

Sunrise Banks

APPLICATIONS SUPPORT ENGINEER - 2

Saint Paul, MN · On-site

$72K - $102K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The position also acts as a liaison between business users, infrastructure teams, software vendors ... Additionally, a certain level of programming and debugging skills will be required to develop ...

Ajace Inc

Deskside Support

Stillwater, MN · On-site

$21 - $26.75/hr

· Work hours are standard 8h/day and 5 days a week. · Windows desktop engineer - End user support (200 users in one location) · Software support (MS office) - installation and user support · ...

Morgan Stanley

Senior Software Engineer - Parametric

Minneapolis, MN · Hybrid

$127K - $168K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are responsible for the development of Parametric's proprietary software supporting middle- and ... The Senior Software Engineer will be responsible for design, development, and integration of ...

Morgan Stanley

Senior Software Engineer - Parametric

Minneapolis, MN · On-site

$127K - $168K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are responsible for the development of Parametric's proprietary software supporting middle- and ... The Senior Software Engineer will be responsible for design, development, and integration of ...

Konik

Manufacturing Engineer

Minneapolis, MN

$76K - $98K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... CAD software. * Support equipment selection, installation, commissioning, and reliability ... Manufacturing Engineer Qualifications * Bachelor's degree in Manufacturing Engineering, Mechanical ...

Actalent

Software Engineer

Minneapolis, MN · On-site

$50 - $55/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Oversee software engineering efforts, including estimating, planning, requirements analysis ... Support software verification planning, environment concepting/design, and development, execution ...

ProAg

Software Engineer

Maple Grove, MN

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Software Engineer II Location: Maple Grove, Minnesota Reports To: Software Development Manager ... Experience supporting and troubleshooting enterprise applications. What We Offer: * Competitive ...

ProAg

Software Engineer

Maple Grove, MN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Software Engineer II Location: Maple Grove, Minnesota Reports To: Software Development Manager ... Experience supporting and troubleshooting enterprise applications. What We Offer: * Competitive ...

Actalent

Software Engineer

Saint Paul, MN · On-site

$50 - $72/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Title: Embedded Firmware & Linux Software Engineer This full-time, onsite role in Eagan ... Support and enhance embedded firmware platforms and Board Support Package (BSP) development.

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Showing results 21-40

All JobsSoftware Support Engineer JobsSoftware Support Engineer Jobs in Minneapolis, MN

Software Support Engineer information

See Minneapolis, MN salary details

$41.2K

$94.6K

$173.8K

How much do software support engineer jobs pay per year?

As of Aug 13, 2026, the average yearly pay for software support engineer in Minneapolis, MN is $94,634.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,500.00 and $130,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a software support engineer?

To thrive as a Software Support Engineer, you need a solid understanding of software troubleshooting, programming fundamentals, and a relevant degree or equivalent experience. Familiarity with ticketing systems like Jira, remote diagnostic tools, and knowledge of operating systems or databases is typically required. Strong communication, problem-solving skills, and patience are crucial soft skills that set top performers apart. These abilities are essential for efficiently resolving technical issues, ensuring customer satisfaction, and maintaining smooth software operations.

What are some common challenges faced by software support engineers, and how can they effectively address them?

Software Support Engineers often encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support tickets simultaneously, and communicating solutions clearly to users with varying technical backgrounds. To address these challenges, it's important to develop strong problem-solving skills, stay organized with ticketing systems, and maintain clear, empathetic communication. Collaborating closely with development teams and using available documentation can also help resolve issues more efficiently and provide a better support experience.

What is a software support engineer?

Software Support Engineers are professionals who assist users and organizations in resolving technical issues related to software applications. They diagnose problems, provide solutions, and may also help with software installation, configuration, and updates. Their role often involves troubleshooting, responding to help desk tickets, and communicating with both end-users and development teams to ensure software runs smoothly. Software Support Engineers are crucial for maintaining customer satisfaction and minimizing downtime.

What is the difference between Software Support Engineer vs Technical Support Specialist?

AspectSoftware Support EngineerTechnical Support Specialist
Required CredentialsBachelor's in CS or related field, technical certificationsHigh school diploma or associate degree, technical certifications
Work EnvironmentDevelopers, IT teams, customer supportCustomer service centers, help desks, call centers
Employer & Industry UsageSoftware companies, tech firms, SaaS providersIT service providers, hardware/software vendors
Common Search & Comparison IntentUnderstanding technical roles in software supportCustomer support roles, troubleshooting

The main difference is that Software Support Engineers focus on resolving technical issues related to software products, often involving troubleshooting, debugging, and collaborating with development teams. Technical Support Specialists primarily handle customer inquiries, troubleshooting hardware/software problems, and providing user assistance. Both roles require technical knowledge, but Software Support Engineers typically have a deeper understanding of software development and coding.

What are the most commonly searched types of Software Support Engineer jobs in Minneapolis, MN?

The most popular types of Software Support Engineer jobs in Minneapolis, MN are:

What are popular job titles related to Software Support Engineer jobs in Minneapolis, MN?

For Software Support Engineer jobs in Minneapolis, MN, the most frequently searched job titles are:

What job categories do people searching Software Support Engineer jobs in Minneapolis, MN look for?

The top searched job categories for Software Support Engineer jobs in Minneapolis, MN are:

Software Support Engineer jobs near you
Infographic showing various Software Support Engineer job openings in Minneapolis, MN as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $94,634 per year, or $45.5 per hour.

APPLICATIONS SUPPORT ENGINEER - 2

Sunrise Banks

Saint Paul, MN • Hybrid

$72K - $102K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

At Sunrise Banks we are committed to a culture of trust and transparency that welcomes all.

POSITION SUMMARY - HYBRID ROLE. LOCAL CANDIDATES ONLY (w/in 90 miles of St. Paul, MN)

This role is responsible for the implementation, integration, maintenance, and support of applications within the Sunrise ecosystem, including workflow automation, release upgrades, resolving application issues to ensure optimal performance and usability for system users, providing root cause analysis, and offering improvement recommendations. The position also acts as a liaison between business users, infrastructure teams, software vendors, and end users. Additionally, a certain level of programming and debugging skills will be required to develop queries/reports and address programmatic issues.

ESSENTIAL FUNCTIONS

  • Ensure applications are functional, supported, and performant.
  • Maintain a high-level of knowledge of Sunrise’s application landscape architecture including application, infrastructure, and database components.
  • Demonstrate excellent problem-solving and troubleshooting skills in service of project completion.
  • Participate in strategic projects including development and configuration of new and existing applications.
  • Partner with business lines to understand how applications figure in critical business processes and work to provide technological solutions in support of those processes.
  • Participate in support activities including ticket management and on-call rotation.
  • Perform light integration work including API calls and database queries.
  • Ability to understand and manage integrations between applications.
  • Work with vendors to test and implement application changes.
  • Ensure the creation and maintenance of high-quality documentation for the installation and configuration of applications, ensuring usability by other teams
  • Provide guidance to the L1 support team in resolving application issues.
  • Lead ITSM process improvement initiatives aligned with ITIL best practices.
  • Collaborate with cross-functional teams to design, configure, and enhance ITSM solutions, including workflow automation, API integrations, knowledge management, and service catalog administration, to improve operational efficiency and user experience.

SUPERVISORY RESPONSIBILITIES

None

COMPETENCIES

  • Sunrise Core Values
  • Adaptability
  • Communication
  • Compliance
  • Dependability & Flexibility
  • Initiative
  • Integrity
  • Judgement
  • Organizational Skills
  • Productivity
  • Professionalism
  • Quality Service
  • Teamwork
  • Technical /PC Skills
  • Work Quality

EDUCATION & EXPERIENCE

  • 2 Year college degree/certificate or business-related field or relevant experience preferred.
  • 3 or more years of Application Support and Development experience required.
  • RDBMS or NOSQL database experience preferred.
  • Experience with Salesforce, workflow automation tools, and financial applications preferred.
  • Some experience in .NET or equivalent programming language.
  • Experience working in AGILE or equivalent methodology.
  • Experience in the financial industry preferred.
  • Excellent troubleshooting/problem solving skills required.
  • Demonstrates the ability to work effectively with AI tools and maintains an open, curious approach to emerging technologies.
  • High competency in Microsoft Office applications required.    

COMPENSATION AND BENEFITS

Annual Salary DOQ: $72,028 - $102,898 - $133,767
Benefits: Medical, Dental, Vision, Life, AD&D, Disability, FSA, 401k, PPL, PTO and more. Visit www.sunrisebanks.com

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