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Software Support Consultant Jobs (NOW HIRING)

Escalate delivery issues to the Application Support Consultant and Application Manager. Govern ... Enterprise Software/Tools: IBM Web sphere, BEA Web logic Server, Apache Tomcat, RAD, Eclipse, STS ...

Position Purpose The IT Support Consultants provide advanced application, operating system, desktop ... Knowledge of electronic software distribution tools such as SMS/SCCM, JAMF, and ARD preferred.

As a customer support consultant, you will be helping new customers with post-set up care. You will ... As a cloud-based payments and point of sale (POS) software provider, our passion is to help small ...

Position Purpose The IT Support Consultants provide advanced application, operating system, desktop ... Knowledge of electronic software distribution tools such as SMS/SCCM, JAMF, and ARD preferred.

As a customer support consultant, you will be helping new customers with post-set up care. You will ... As a cloud-based payments and point of sale (POS) software provider, our passion is to help small ...

As a customer support consultant, you will be helping new customers with post-set up care. You will ... As a cloud-based payments and point of sale (POS) software provider, our passion is to help small ...

As a customer support consultant, you will be helping new customers with post-set up care. You will ... As a cloud-based payments and point of sale (POS) software provider, our passion is to help small ...

Client Support Consultant

Omaha, NE · Hybrid

$72K - $110K/yr

About this Opportunity: As a Client Support Consultant, you will sit within the ... Has experience with CRM systems and ticketing software * Has a willingness to travel up to 25 ...

As an Application Support Consultant, you'll bring extensive technical and operational expertise to ... software, application or operational) problems and interpreting server logs. You having working ...

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Software Support Consultant information

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$5

$92

$192

How much do software support consultant jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for software support consultant in the United States is $92.41, according to ZipRecruiter salary data. Most workers in this role earn between $68.51 and $82.93 per hour, depending on experience, location, and employer.

What is the difference between Software Support Consultant vs Technical Support Specialist?

AspectSoftware Support ConsultantTechnical Support Specialist
Required CredentialsTypically a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Microsoft CertifiedSimilar credentials; often holds certifications like CompTIA A+ or network-specific certifications
Work EnvironmentConsults with clients, provides troubleshooting, and offers solutions; may work in office or remotelyProvides technical assistance via phone, chat, or on-site; often in call centers or support centers
Employer & Industry UsageUsed by software companies, IT service providers, and consulting firmsCommon in tech support centers, hardware/software vendors, and IT departments

Both roles require technical knowledge and certifications, but Software Support Consultants often focus on client consultation and software troubleshooting, while Technical Support Specialists primarily handle direct technical issues via support channels.

What are the key skills and qualifications needed to thrive as a software support consultant?

To thrive as a Software Support Consultant, you need a strong understanding of software troubleshooting, technical problem-solving, and customer service, typically supported by a degree in computer science or a related field. Familiarity with ticketing systems (like Zendesk), remote support tools, and knowledge base platforms, as well as certifications such as ITIL or CompTIA, are commonly required. Excellent communication, patience, and analytical thinking help consultants stand out in resolving complex client issues and ensuring satisfaction. These skills are crucial for efficiently addressing user concerns, maintaining client trust, and supporting seamless software operations.

What are some common challenges faced by software support consultants, and how can they effectively address them?

Software Support Consultants often encounter challenges such as troubleshooting complex technical issues, managing multiple client requests simultaneously, and communicating solutions to users with varying technical backgrounds. To address these challenges, consultants should stay updated on the latest product developments, prioritize tasks based on urgency, and develop strong problem-solving and communication skills. Collaborating closely with development teams and utilizing internal knowledge bases can also help resolve issues more efficiently while ensuring a positive client experience.

What is a software support consultant?

A Software Support Consultant is a professional who assists clients with software-related issues, providing troubleshooting, guidance, and solutions to ensure the effective use of software products. They often work directly with customers to resolve technical problems, answer questions about software functionality, and escalate complex issues to development teams when necessary. Additionally, they may conduct training sessions, document solutions, and collaborate with internal teams to improve product quality and customer satisfaction.

Do software support consultants make a lot of money?

Software support consultants typically earn a median annual salary that varies by experience, location, and industry, with entry-level positions starting around $40,000 and experienced professionals earning over $70,000. Higher salaries are often associated with specialized skills, certifications, and working in high-demand sectors or larger companies.
More about Software Support Consultant jobs
What job categories do people searching Software Support Consultant jobs look for? The top searched job categories for Software Support Consultant jobs are:
Infographic showing various Software Support Consultant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $192,222 per year, or $92.4 per hour.

Thin Client Support Consultant

America CyberSystem

Houston, TX • On-site

Contractor

Re-posted 25 days ago


Job description

Job Description

Role: Thin Client Support Consultant
Work Location: Houston, TX
Position Type:
12 Months Contract
Experience Required: 3-6 Years' 

Description:
Seeking a high energy individual with entry level working experience in thin client computing. Commanding knowledge of Linux based operating systems with strong network administrator experience.
Experienced in using engineering tools and software packages to test, design, debug, and evaluate software/hardware products and processes within the framework of industry quality standards and methodologies.

Additional Information

Chandan Narayan

Direct: 678-310-1263