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Partner Support Consultant Jobs (NOW HIRING)

Zillow

Support Consultant

$20.60 - $32.80/hr

S. and Canada. About the role As an Aryeo/RMX Support Consultant at Zillow, you'll provide ... You'll troubleshoot technical issues, educate customers on best practices, and partner with ...

Kapitus

Partner Support Associate I

$55K/yr

Sales/Partner Support * Provide daily sales/partner support for the ISO Partner Manager teams in ... Consultative Sales with a history of success * Self-starter that is highly independent, with the ...

Kapitus

Partner Support Associate I

San Diego, CA · On-site

$55K/yr

Sales/Partner Support * Provide daily sales/partner support for the ISO Partner Manager teams in ... Consultative Sales with a history of success * Self-starter that is highly independent, with the ...

Kapitus

Partner Support Associate I

Tampa, FL

$55K/yr

Sales/Partner Support * Provide daily sales/partner support for the ISO Partner Manager teams in ... Consultative Sales with a history of success * Self-starter that is highly independent, with the ...

Kapitus

Partner Support Associate I

$55K/yr

Sales/Partner Support * Provide daily sales/partner support for the ISO Partner Manager teams in ... Consultative Sales with a history of success * Self-starter that is highly independent, with the ...

FAVARH

Application Support Consultant

Windsor, CT

We will do this together - with customers, partners and colleagues. We will fight for others, not ... Escalate delivery issues to the Application Support Consultant and Application Manager. Govern ...

Epos Now

Customer Support Consultant

Orlando, FL · On-site

As a customer support consultant, you will be helping new customers with post-set up care. You will ... Successful candidates will have a short screening call with our recruitment partner ...

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How much do partner support consultant jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for partner support consultant in the United States is $44.62, according to ZipRecruiter salary data. Most workers in this role earn between $24.52 and $50.72 per hour, depending on experience, location, and employer.

What is a Partner Support Consultant job?

A Partner Support Consultant is responsible for assisting business partners by providing guidance, troubleshooting issues, and ensuring smooth collaboration between the company and its partners. They handle inquiries, resolve technical or operational challenges, and ensure partners have the necessary resources to succeed. This role requires strong communication, problem-solving skills, and knowledge of the company's products or services.

What are the key skills and qualifications needed to thrive in the Partner Support Consultant position, and why are they important?

To thrive as a Partner Support Consultant, candidates typically need strong relationship management abilities, problem-solving skills, and a bachelor’s degree in business, communications, or a related field. Familiarity with CRM systems, customer support platforms, and Excel or data analysis tools is often beneficial, and some employers may prefer certifications in customer success or account management. Standout soft skills include excellent communication, empathy, and the ability to effectively manage multiple priorities while remaining proactive. These competencies are crucial for building productive partnerships, resolving issues efficiently, and helping partners achieve long-term success.

How can I make 2000 a week working from home?

A Partner Support Consultant can potentially earn $2,000 weekly by providing high-quality support, handling a large volume of client interactions, and working flexible hours. Increasing income may involve developing specialized skills, obtaining relevant certifications, and utilizing remote communication tools to maximize productivity. Earnings depend on the company, workload, and experience level.

What does a typical day look like for a Partner Support Consultant?

A typical day for a Partner Support Consultant involves responding to partner inquiries, troubleshooting issues, coordinating with internal teams to resolve partner concerns, and providing ongoing training or resources to ensure partner satisfaction. You may participate in regular meetings to review partner performance, analyze feedback or trends, and develop action plans tailored to each partner’s needs. Collaboration and effective communication are at the heart of this role, as you will often serve as the key contact between your organization and its partners. This dynamic environment offers opportunities to develop problem-solving skills and build lasting professional relationships.

What is the role of a partnership consultant?

A partnership support consultant helps organizations develop and manage strategic partnerships, ensuring collaboration aligns with business goals. They often coordinate communication, facilitate negotiations, and analyze partnership performance using tools like CRM systems. Strong interpersonal and organizational skills are essential for success in this role.

What is the role of a support consultant?

A support consultant provides technical assistance and customer service to clients, helping them resolve issues related to products or services. They often troubleshoot problems, offer solutions, and communicate effectively to ensure customer satisfaction, typically using tools like ticketing systems and maintaining knowledge of the company's offerings.

What job makes $1,000,000 a year?

A Partner Support Consultant typically does not earn $1,000,000 annually; such high earnings are usually associated with executive roles, entrepreneurs, or highly successful business owners. In rare cases, top executives or founders of large companies can reach this level through equity, bonuses, and profit sharing. Most professionals in support roles earn significantly less, with high salaries in executive positions often requiring extensive experience and specialized skills.
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Partner Support Consultant jobs near you
Infographic showing various Partner Support Consultant job openings in the United States as of June 2026, with employment types broken down into 97% Full Time, 2% Part Time, and 1% Temporary. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $92,814 per year, or $44.6 per hour.
IT Support Consultant/Senior IT Support Consultant

IT Support Consultant/Senior IT Support Consultant

Brown University

Providence, RI • On-site

Full-time

Posted 16 days ago

Brown University rating

7.8

Company rating: 7.8 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

197th of 544 rated colleges and universities

Job description

Job Description:
IT Support Consultant/Senior IT Support Consultant
Office of Information Technology
IT Support Consultant (Grade 9)
The IT Support Consultant provides application, operating system, desktop and mobile hardware, audiovisual, and other technology support to the University community via a combination of on-site assistance, device/endpoint management, remote troubleshooting and remote access tools. Works with administrative, academic, and research departments/centers to resolve computing issues and maintain Brown computing/mobile equipment for departments throughout their full lifecycle. Maintains service relationships with department leaders and customers. Balances and prioritizes service to multiple assigned primary departments, with responsiveness and partnership. Supports other IT Support Consultants and other OIT departments for projects, moves, and cross-coverage of sick/vacation. Provides escalation support and on-site response for Help Desk issues. Works independently and utilizes a variety of enterprise-level computing tools and expertise to solve customer problems.
Job Qualifications
  • Bachelor's degree preferred
  • 2-3 years of providing end-user IT computing support, deskside strongly preferred
  • One or more major platform/management tool certifications preferred (SCCM, Jamf, Microsoft, Apple)
  • Experience supporting enterprise-level end-user services such as file, print, network, audio visual and authentication/identity systems
  • Knowledge of and experience supporting macOS, Windows and mobile device platforms (iOS/Android) including core software/services used at Brown (MS Office Suite, Google Apps, Zoom, etc.)
  • Demonstrated troubleshooting skills for related technology peripherals and endpoint devices (printers, mobile hardware, etc.)
  • Knowledge of and experience with audiovisual equipment and systems
  • Knowledge of enterprise configuration management/package deployment tools such as Microsoft OSD/SCCM, InTune, Jamf and/or ASM preferred
  • Excellent customer service skills and strong commitment to service, with effective written/verbal communication, technical follow-through, personal organization and prioritization
  • Understanding and appreciation of the needs of users in an academic environment with a diverse user community; experience working in higher education preferred
  • Demonstrated ability to work as part of a team and to promote a positive, collaborative, and inclusive work environment
  • Ability to work and develop new skills independently from existing learning resources and peers/managers; self-starter
  • Ability to independently manage time effectively, multitask, and prioritize personal and team workflow in a high-volume environment
  • Ability to work effectively in a group, and as a member of a project team, supporting organizational priorities

Senior IT Support Consultant (Grade 10)
The Senior IT Support Consultant provides advanced application, operating system, desktop and mobile hardware, audiovisual, and other technology support to the University community via a combination of on-site assistance, device/endpoint management, remote troubleshooting and remote access tools. Works with administrative, academic, and research departments/centers to resolve computing issues and maintain Brown computing/mobile equipment for departments throughout their full lifecycle. Maintains service relationships with department leaders and customers. Balances and prioritizes service to multiple assigned primary departments, with a high degree of responsiveness and partnership. Supports other IT Support Consultants and other OIT departments for projects, moves, and cross-coverage of sick/vacation. Provides escalation support and on-site response for Help Desk issues. Works independently and utilizes a variety of enterprise-level computing tools and expertise to solve customer problems.
Job Qualifications
  • Bachelor's degree preferred
  • 3-5 years of providing end-user IT computing support, deskside strongly preferred
  • One or more MCP, MCSE/MCSA, SCCM, JAMF, or ACSP certifications preferred
  • Experience supporting enterprise-level end-user services such as file, print, network, and authentication/identity systems
  • Expert knowledge of and experience supporting macOS, Windows and mobile device platforms (iOS/Android) including core software/services used at Brown (MS Office Suite, Google Apps, ticketing systems, streaming apps, videoconferencing, etc.)
  • Demonstrated troubleshooting skills for related technology peripherals and endpoint devices (printers, mobile hardware, etc.)
  • Demonstrated ability to create effective user and technical documentation
  • Knowledge of and experience with audiovisual equipment and systems
  • Advanced knowledge of enterprise configuration management/package deployment tools such as Microsoft OSD/SCCM, InTune, JAMF and/or ASM
  • Excellent customer service skills and strong commitment to service, with effective written/verbal communication, technical follow-through, personal organization and prioritization
  • Understanding and appreciation of the needs of users in an academic environment with a diverse user community; experience working in Higher Education preferred
  • Demonstrated ability to work as part of a team and to promote a positive, collaborative, and inclusive work environment
  • Ability to work and develop new skills independently from existing learning resources and peers/managers; self-starter
  • Ability to independently manage time effectively, multitask, and prioritize personal and team workflow in a high-volume environment
  • Ability to work effectively in a group, and as a member of a project team, supporting organizational priorities
  • Proven ability to analyze, troubleshoot, and problem-solve complex technical issues as well as recommend appropriate technology solutions for complex user problems
  • Excellent project planning skills and ability to lead small project-based teams
  • Proven ability to mentor and train other team members.

Successful completion of a criminal background check and education verification is required.
Benefits of Working at Brown:
Please review additional information on the Benefits of Working at Brown.
Recruiting Start Date:
2026-06-11
Job Posting Title:
IT Support Consultant/Senior IT Support Consultant
Department:
Office of Information Technology
Grade:
Grade 10
Worker Type:
Employee
Worker Sub-Type:
Regular
Time Type:
Full time
Scheduled Weekly Hours:
37.5
Position Work Location:
Hybrid
Submission Guidelines:
Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.
This position is not eligible for visa sponsorship.
Brown University is a registered employer in the following states: Rhode Island, California, Colorado, Connecticut, Florida, Maryland, Massachusetts, New York, New Hampshire, New Jersey, North Carolina, Washington, D.C. All remote work must be performed in a state in which Brown is registered to do business.
Still Have Questions?
If you have any questions you may contact employment@brown.edu.
Brown is an E-Verify Employer.
EEO Statement:
Brown University provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person's race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law, in the administration of its policies, programs, and activities. The University recognizes and rewards individuals on the basis of qualifications and performance. The University maintains certain affirmative action programs in compliance with applicable law.

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