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Partner Support Consultant Jobs (NOW HIRING)

Kambi

Partner Support Manager

Philadelphia, PA · On-site

Partner Support Manager The Team: The Partner Support Manager is part of the Partner Success ... a consultative manner. This is an opportunity to join a market leader in the sports betting ...

Lumary

Technical Support Consultant

Denver, CO · On-site

... partners (e.g. Hi Rasmus). In these systems, clinicians then conduct therapy and capture data from ... About the Technical Support Consultant Role There is probably not a better role at Lumary to learn ...

Infojini Inc

Desktop Support Consultant

Raleigh, NC · On-site

With a partnership of all major technology vendors, Infojini Consulting has built a strong ... Documenting process and procedures related to technical field support activities. Additional ...

Epos Now

Customer Support Consultant

Orlando, FL

As a customer support consultant, you will be helping new customers with post-set up care. You will ... Successful candidates will have a short screening call with our recruitment partner ...

Epos Now

Customer Support Consultant

Orlando, FL

As a customer support consultant, you will be helping new customers with post-set up care. You will ... Successful candidates will have a short screening call with our recruitment partner ...

Epos Now

Customer Support Consultant

Orlando, FL · On-site

$38K/yr

As a customer support consultant, you will be helping new customers with post-set up care. You will ... Successful candidates will have a short screening call with our recruitment partner ...

Asurion

Franchise Support Consultant

As a Franchise Support Consultant, we partner with entrepreneurs to successfully operate uBreakiFix franchises. These Franchisees are our clients, and the Operations Support team supports Franchisees ...

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$44

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How much do partner support consultant jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for partner support consultant in the United States is $44.62, according to ZipRecruiter salary data. Most workers in this role earn between $24.52 and $50.72 per hour, depending on experience, location, and employer.

What is a Partner Support Consultant job?

A Partner Support Consultant is responsible for assisting business partners by providing guidance, troubleshooting issues, and ensuring smooth collaboration between the company and its partners. They handle inquiries, resolve technical or operational challenges, and ensure partners have the necessary resources to succeed. This role requires strong communication, problem-solving skills, and knowledge of the company's products or services.

What are the key skills and qualifications needed to thrive in the Partner Support Consultant position, and why are they important?

To thrive as a Partner Support Consultant, candidates typically need strong relationship management abilities, problem-solving skills, and a bachelor’s degree in business, communications, or a related field. Familiarity with CRM systems, customer support platforms, and Excel or data analysis tools is often beneficial, and some employers may prefer certifications in customer success or account management. Standout soft skills include excellent communication, empathy, and the ability to effectively manage multiple priorities while remaining proactive. These competencies are crucial for building productive partnerships, resolving issues efficiently, and helping partners achieve long-term success.

What does a typical day look like for a Partner Support Consultant?

A typical day for a Partner Support Consultant involves responding to partner inquiries, troubleshooting issues, coordinating with internal teams to resolve partner concerns, and providing ongoing training or resources to ensure partner satisfaction. You may participate in regular meetings to review partner performance, analyze feedback or trends, and develop action plans tailored to each partner’s needs. Collaboration and effective communication are at the heart of this role, as you will often serve as the key contact between your organization and its partners. This dynamic environment offers opportunities to develop problem-solving skills and build lasting professional relationships.

More about Partner Support Consultant jobs
What states have the most Partner Support Consultant jobs? States with the most job openings for Partner Support Consultant jobs include:
What job categories do people searching Partner Support Consultant jobs look for? The top searched job categories for Partner Support Consultant jobs are:
Partner Support Consultant jobs near you
Infographic showing various Partner Support Consultant job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 93% Full Time, and 6% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $92,814 per year, or $44.6 per hour.

Support Consultant

Partners Internal Quality Control

San Francisco, CA

Full-time

Posted 26 days ago

Job description

Company Description

SmartRecruiters is the Recruiting AI Company that transforms hiring for the world's leading enterprises. Built for global scale, SmartRecruiters, an SAP company, delivers an AI-powered hiring platform that automates and optimizes the entire talent acquisition process, ensuring faster and smarter hiring decisions. More than 4,000 companies, including Amazon, Visa, and McDonald's, rely on SmartRecruiters to build winning teams. In 2025, SmartRecruiters joined SAP, the global leader in enterprise applications. Together, SmartRecruiters and SAP are accelerating the reinvention of hiring by combining cutting-edge AI innovation with the scale, reach, and resources of SAP's ecosystem.
At SmartRecruiters, we are a values-driven, globally focused tech company with strong financial backing and a bold vision for the future of work. We commit and dig deep, embracing challenges with grit, curiosity, and a drive for excellence. We foster a collaborative and inclusive work environment, where trust and determination bring us together. Because together, we will win.

Job Description

We are seeking a talented Support Consultant to join our dynamic team in San Francisco, United States. As a Support Consultant, you will play a crucial role in providing exceptional technical support and customer service to our valued clients. You will be responsible for diagnosing and resolving complex software and hardware issues, ensuring customer satisfaction, and contributing to the continuous improvement of our support processes.

  • Serve as the primary point of contact for customer inquiries, providing timely and effective solutions to technical issues
  • Analyze and troubleshoot software and hardware problems, utilizing your technical expertise and problem-solving skills
  • Manage and prioritize support tickets through our ticketing system, ensuring prompt resolution of customer concerns
  • Collaborate with cross-functional teams to escalate complex issues and develop long-term solutions
  • Document support interactions, solutions, and best practices in our knowledge base
  • Identify trends in customer issues and provide feedback to product development teams for future improvements
  • Participate in ongoing training to stay current with new technologies and support methodologies
  • Contribute to the development of support materials, including user guides and FAQs
Qualifications
  • 2+ years of experience in a customer support or technical support role, preferably in the software or technology industry
  • Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users
  • Excellent problem-solving abilities and analytical thinking skills
  • Proven track record of providing exceptional customer service and support
  • Proficiency in CRM software and ticketing systems
  • Experience in troubleshooting software applications and resolving technical issues
  • Bachelor's degree in Computer Science, Information Technology, or a related field (preferred)
  • Technical certifications such as ITIL or CompTIA (preferred)
  • In-depth knowledge of software applications, IT infrastructure, and common technical issues
  • Ability to work independently and collaboratively in a fast-paced environment
  • Strong attention to detail and ability to multitask effectively
Additional Information

All your information will be kept confidential according to EEO guidelines.

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