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Partner Support Consultant Jobs (NOW HIRING)

Support Consultant

$20.60 - $32.80/hr

S. and Canada. About the role As an Aryeo/RMX Support Consultant at Zillow, you'll provide ... You'll troubleshoot technical issues, educate customers on best practices, and partner with ...

$27.02/hr

Support Consultant Position Overview Support Consultant - delivers Level 1 and Level 2 technical ... Partner with cross-functional teams including integration, data, and application teams

$27.02/hr

Support Consultant Position Overview Support Consultant - delivers Level 1 and Level 2 technical ... Partner with cross-functional teams including integration, data, and application teams

Operations Support Consultant The Operations Support Consultant serves as a subject matter expert ... Partner with direct sponsor companies to correct account and processing errors such as share class ...

With a partnership of all major technology vendors, Infojini Consulting has built a strong ... Documenting process and procedures related to technical field support activities. Additional ...

The Senior Technology Support Consultant serves as a critical technology partner for Premier Trust, responsible for supporting, enhancing, and evolving the firm's technology environment. This role ...

MB2 Dental, a first-of-its-kind Dental Partnership Organization (DPO) founded in 2007 and based in ... Provide payer relations support to MB2 Dental offices using a customized, consultative approach.

... hiring a Partner Support Manager. This is an excellent opportunity to work in a highly ... Serve as payer relations subject matter expert/information resource as an internal consultant.

... hiring a Partner Support Manager. This is an excellent opportunity to work in a highly ... Serve as payer relations subject matter expert/information resource as an internal consultant.

We will do this together - with customers, partners and colleagues. We will fight for others, not ... Escalate delivery issues to the Application Support Consultant and Application Manager. Govern ...

The Senior Technology Support Consultant serves as a critical technology partner for Premier Trust, responsible for supporting, enhancing, and evolving the firm's technology environment. This role ...

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Partner Support Consultant information

See salary details

$20

$44

$89

How much do partner support consultant jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for partner support consultant in the United States is $44.62, according to ZipRecruiter salary data. Most workers in this role earn between $24.52 and $50.72 per hour, depending on experience, location, and employer.

What is a partner support consultant?

A Partner Support Consultant is responsible for assisting business partners by providing guidance, troubleshooting issues, and ensuring smooth collaboration between the company and its partners. They handle inquiries, resolve technical or operational challenges, and ensure partners have the necessary resources to succeed. This role requires strong communication, problem-solving skills, and knowledge of the company's products or services.

What does a partner support consultant do?

A typical day for a Partner Support Consultant involves responding to partner inquiries, troubleshooting issues, coordinating with internal teams to resolve partner concerns, and providing ongoing training or resources to ensure partner satisfaction. You may participate in regular meetings to review partner performance, analyze feedback or trends, and develop action plans tailored to each partner’s needs. Collaboration and effective communication are at the heart of this role, as you will often serve as the key contact between your organization and its partners. This dynamic environment offers opportunities to develop problem-solving skills and build lasting professional relationships.

What are the key skills and qualifications needed to thrive in the partner support consultant position, and why are they important?

To thrive as a Partner Support Consultant, candidates typically need strong relationship management abilities, problem-solving skills, and a bachelor’s degree in business, communications, or a related field. Familiarity with CRM systems, customer support platforms, and Excel or data analysis tools is often beneficial, and some employers may prefer certifications in customer success or account management. Standout soft skills include excellent communication, empathy, and the ability to effectively manage multiple priorities while remaining proactive. These competencies are crucial for building productive partnerships, resolving issues efficiently, and helping partners achieve long-term success.

More about Partner Support Consultant jobs
Infographic showing various Partner Support Consultant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $92,814 per year, or $44.6 per hour.

Full-time

Re-posted 11 days ago


Job description

Company Description

SmartRecruiters is the Recruiting AI Company that transforms hiring for the world's leading enterprises. Built for global scale, SmartRecruiters, an SAP company, delivers an AI-powered hiring platform that automates and optimizes the entire talent acquisition process, ensuring faster and smarter hiring decisions. More than 4,000 companies, including Amazon, Visa, and McDonald's, rely on SmartRecruiters to build winning teams. In 2025, SmartRecruiters joined SAP, the global leader in enterprise applications. Together, SmartRecruiters and SAP are accelerating the reinvention of hiring by combining cutting-edge AI innovation with the scale, reach, and resources of SAP's ecosystem.
At SmartRecruiters, we are a values-driven, globally focused tech company with strong financial backing and a bold vision for the future of work. We commit and dig deep, embracing challenges with grit, curiosity, and a drive for excellence. We foster a collaborative and inclusive work environment, where trust and determination bring us together. Because together, we will win.

Job Description

We are seeking a talented Support Consultant to join our dynamic team in San Francisco, United States. As a Support Consultant, you will play a crucial role in providing exceptional technical support and customer service to our valued clients. You will be responsible for diagnosing and resolving complex software and hardware issues, ensuring customer satisfaction, and contributing to the continuous improvement of our support processes.

  • Serve as the primary point of contact for customer inquiries, providing timely and effective solutions to technical issues
  • Analyze and troubleshoot software and hardware problems, utilizing your technical expertise and problem-solving skills
  • Manage and prioritize support tickets through our ticketing system, ensuring prompt resolution of customer concerns
  • Collaborate with cross-functional teams to escalate complex issues and develop long-term solutions
  • Document support interactions, solutions, and best practices in our knowledge base
  • Identify trends in customer issues and provide feedback to product development teams for future improvements
  • Participate in ongoing training to stay current with new technologies and support methodologies
  • Contribute to the development of support materials, including user guides and FAQs
Qualifications
  • 2+ years of experience in a customer support or technical support role, preferably in the software or technology industry
  • Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users
  • Excellent problem-solving abilities and analytical thinking skills
  • Proven track record of providing exceptional customer service and support
  • Proficiency in CRM software and ticketing systems
  • Experience in troubleshooting software applications and resolving technical issues
  • Bachelor's degree in Computer Science, Information Technology, or a related field (preferred)
  • Technical certifications such as ITIL or CompTIA (preferred)
  • In-depth knowledge of software applications, IT infrastructure, and common technical issues
  • Ability to work independently and collaboratively in a fast-paced environment
  • Strong attention to detail and ability to multitask effectively
Additional Information

All your information will be kept confidential according to EEO guidelines.