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Software Implementation Jobs in Maryland (NOW HIRING)

Crisis24

Implementation Specialist

Annapolis, MD · On-site

$75K - $85K/yr

Manage and oversee the entire software implementation process, ensuring a smooth transition from onboarding to full deployment. * Coordinate with cross-functional teams (e.g., product, technical ...

INSPYR Solutions

Software Engineer

Garrison, MD · On-site

$60/hr

Implement system software and customize to client requirements. * Prepare the detailed software specifications and test plans. * Code new programs to client''s specifications and create test data for ...

INSPYR Solutions

Software Engineer

Owings Mills, MD · On-site

$60/hr

Implement system software and customize to client requirements. * Prepare the detailed software specifications and test plans. * Code new programs to client's specifications and create test data for ...

MCSG Technologies

SOFTWARE DEVELOPER

Greenbelt, MD · Hybrid

Implement software using C, C++, and Python in embedded real-time environments. * Participate in software implementation, unit testing, debugging, and integration activities. * Support development of ...

Visionist, Inc.

Software Engineer

Columbia, MD · On-site

$130K - $200K/yr

... Implement CI/CD pipelines - Deploy and test software - Create infrastructure through code, software re-architecture and documentation Requirements for your new career... - Bachelor's degree in a ...

Visionist, Inc.

Software Engineer

Columbia, MD · On-site

$130K - $200K/yr

... Implement CI/CD pipelines - Deploy and test software - Create infrastructure through code, software re-architecture and documentation Requirements for your new career... - Bachelor's degree in a ...

Xometry

Staff Software Engineer

North Bethesda, MD · Hybrid

As a senior individual contributor, you will guide software implementation across multiple engineering teams and influence the broader technology organization. You'll bring experience and expertise ...

Xometry

Principal Software Engineer

North Bethesda, MD · Hybrid

$135K - $181K/yr

In this role as a senior individual contributor, you will guide software implementation across several engineering teams and influence decisions across our technology organization. You will bring ...

Xometry

Software Engineer II

Gaithersburg, MD · Hybrid

$105K - $144K/yr

In this role as a senior individual contributor, you will guide software implementation across several engineering teams and influence decisions across our technology organization. You will bring ...

Xometry

Software Engineer II

Gaithersburg, MD · Hybrid

$105K - $144K/yr

In this role as a senior individual contributor, you will guide software implementation across several engineering teams and influence decisions across our technology organization. You will bring ...

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All JobsSoftware Implementation JobsSoftware Implementation Jobs in Maryland

Software Implementation information

See Maryland salary details

$43.2K

$74.6K

$99.5K

How much do software implementation jobs pay per year?

As of Jul 15, 2026, the average yearly pay for software implementation in Maryland is $74,563.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,300.00 and $87,300.00 per year, depending on experience, location, and employer.

What is the highest paid job in software?

In software, executive roles such as Chief Technology Officer (CTO) or Vice President of Engineering tend to be the highest paid, often earning six- or seven-figure salaries with bonuses and stock options. Senior software architects and specialized roles in AI, cybersecurity, or cloud computing can also command high compensation, especially with extensive experience and advanced skills.

What is a software implementation job?

A software implementation job involves deploying and configuring software solutions for clients or internal teams, ensuring they function correctly within existing systems. It often requires technical skills, knowledge of the software, and effective communication to coordinate with stakeholders during the setup process.

What is a Software Implementation job?

A Software Implementation job involves deploying, configuring, and integrating software solutions to meet client needs. Professionals in this role work closely with clients to understand their requirements, customize the software, and ensure smooth adoption. They also provide training, troubleshooting, and ongoing support to optimize system functionality. Strong technical skills, project management, and communication are essential for success in this role.

What is a software implementation?

A software implementation involves deploying and configuring software systems within an organization to meet specific business needs. It includes tasks such as installing, customizing, testing, and training users on the new software, often requiring project management and technical skills. Successful implementation ensures the software functions correctly and integrates with existing systems.

What are the key skills and qualifications needed to thrive in the Software Implementation position, and why are they important?

To thrive in Software Implementation, you need a strong understanding of software systems, project management, and client onboarding, typically supported by a degree in computer science or a related field. Familiarity with ERP, CRM, or industry-specific software platforms, and experience with tools like SQL or implementation methodologies (such as Agile or Waterfall), are commonly required. Excellent communication, problem-solving, and time management skills enable you to effectively guide clients and collaborate with cross-functional teams. These competencies are essential to ensure successful software rollouts, user adoption, and client satisfaction.

How to become a software implementation specialist?

To become a software implementation specialist, candidates typically need a bachelor's degree in computer science, information technology, or a related field. Gaining experience with software systems, project management, and customer communication is important, along with proficiency in relevant tools and certifications such as PMP or vendor-specific credentials. Strong problem-solving and technical skills are essential for successful implementation roles.

What does a typical workday look like for someone in a Software Implementation role?

A typical day in Software Implementation involves meeting with clients to understand their requirements, configuring and deploying software solutions, and providing user training and support. You’ll likely collaborate closely with sales, technical support, and development teams to ensure each implementation meets business and technical needs. It's common to spend time troubleshooting client issues, updating project documentation, and managing project timelines. The role offers variety and the satisfaction of helping organizations fully utilize their new software solutions.

What are the most commonly searched types of Software Implementation jobs in Maryland? The most popular types of Software Implementation jobs in Maryland are:
What are popular job titles related to Software Implementation jobs in Maryland? For Software Implementation jobs in Maryland, the most frequently searched job titles are:
What job categories do people searching Software Implementation jobs in Maryland look for? The top searched job categories for Software Implementation jobs in Maryland are:
Software Implementation jobs near you
Implementation Specialist

Implementation Specialist

Crisis24

Annapolis, MD • On-site

$75K - $85K/yr

Full-time

Re-posted 26 days ago

Job description

About Crisis24
Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.
More information is available at https://www.crisis24.com/careers
Who We Are Looking For
The Implementation Specialist role will focus on establishing and maintaining strong relationships with clients, managing the software implementation process, and ensuring the successful rollout of our SaaS solutions. You will be responsible for guiding clients through the implementation process, offering best practices, and ensuring long-term customer satisfaction and retention. As an Implementation Specialist, you will act as a trusted advisor to clients, helping them align our solutions with their business goals and success criteria.
Location: Annapolis, MD | Hybrid
What You Will Work On
Client Relationship Management:
  • Build and maintain strong, long-term relationships with clients, ensuring their ongoing satisfaction and success with our SaaS products.
  • Serve as the primary point of contact for clients during the implementation phase, providing clear communication and managing expectations.
  • Understand the client's business use cases, goals, and success criteria to tailor the implementation process to their needs.

Product Knowledge
  • Ability to provide high-level overview and configuration of all basic features & functionalities for our standard product offerings.

Implementation Process Management:
  • Manage and oversee the entire software implementation process, ensuring a smooth transition from onboarding to full deployment.
  • Coordinate with cross-functional teams (e.g., product, technical support, engineering) to ensure successful and timely delivery of the solution.
  • Define and manage project timelines, milestones, and deliverables.
  • Set proper expectations with clients regarding timelines, deliverables, and project milestones.
  • Work closely with clients to gather requirements, define success criteria, and ensure the implementation is aligned with their business objectives.

Best Practices & Guidance:
  • Provide clients with best practices and guidance on how to optimize the use of the software to meet their business needs.
  • Proactively identify areas for optimization and improvement in the client's implementation and usage.

Communication & Reporting:
  • Maintain clear and consistent communication with clients, keeping them informed of project progress, changes, milestones and deliverables.
  • Leverage CRM tools to track client interactions, manage accounts, and document key information.
  • Utilize JIRA to manage project tasks, track issues, and ensure clear communication between internal teams and clients.

Collaboration & Cross-functional Support:
  • Work closely with sales, product, and customer support teams to ensure seamless handoffs and continuous client success.
  • Provide feedback from clients to internal teams to contribute to product improvements and feature requests.
  • Serve as a liaison between the client and technical teams to ensure that client needs are understood and met.

What You Will Bring
  • 1+ years of experience in customer relationship management role.
  • Proven track record of managing customers.
  • Education: Bachelor's degree in business, Information Technology, or a related field (or equivalent experience).

Technical Proficiency:
  • Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Teams).
  • Experience using Client Relationship Management (CRM) tools (e.g., Salesforce, Certinia) to track client interactions and manage projects.
  • Familiarity with project management tools like JIRA for tracking tasks, issues, and communication.

Client-Centric Skills:
  • Strong client-facing communication skills, with the ability to set proper expectations and manage client needs.
  • Exceptional communication skills (both written and verbal), with an ability to clearly explain technical concepts to non-technical stakeholders.

Problem-Solving & Critical Thinking:
  • Strong problem-solving skills and the ability to proactively resolve issues.
  • Ability to work under pressure and manage competing demands in a fast-paced, dynamic environment.

Preferred Qualifications:
  • Experience working in a client-facing role in the SaaS industry.

Information Security
Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.
Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.

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