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Software Implementation Manager Jobs in Maryland

Pinpoint

Implementation Manager

MD · Remote

We're a high-growth, bootstrapped HR tech start-up building and selling software that helps in ... At full ramp, you'll manage 15-20 active implementations at once-a mix of around 10 lighter SMB ...

Pinpoint

Enterprise Implementation Manager

MD · Remote

We're a high-growth, bootstrapped HR tech start-up building and selling software that helps in ... At full ramp, you'll manage 15-20 active implementations at once-a mix of around 10 lighter SMB ...

Alertus Technologies

Implementations Manager

Baltimore, MD · On-site

$60K - $84K/yr

Implementation Managers are responsible for driving product implementation, customer satisfaction ... Knowledge in the fundamentals of servers, software, networking, and other data center technologies

Autodesk

You will report to a manager on the Adoption Services team. Responsibilities * Lead end-to-end ... Experience leading software implementation, workflow transformation, training, or consulting ...

Xometry

Staff Software Engineer

North Bethesda, MD · Hybrid

As a senior individual contributor, you will guide software implementation across multiple ... Forge strong partnerships with product managers, designers, and company leadership to promote a ...

Xometry

Principal Software Engineer

North Bethesda, MD · Hybrid

$135K - $181K/yr

In this role as a senior individual contributor, you will guide software implementation across ... Forge strong partnerships with product managers, designers, and company leadership to promote a ...

Harris

$95K - $105K/yr

Serve as the primary point of contact for customers during software implementation projects, managing the overall customer relationship. * Partner closely with customer Project Managers to drive ...

Aleknagik Technology

Project Manager

Silver Spring, MD · On-site

Strong understanding of software development lifecycle (SDLC), requirements management, and systems implementation. * Excellent communication, leadership, and stakeholder management skills. Preferred ...

Aleknagik Technology

Project Manager

Silver Spring, MD · On-site

Strong understanding of software development lifecycle (SDLC), requirements management, and systems implementation. * Excellent communication, leadership, and stakeholder management skills. Preferred ...

Xometry

Software Engineer II

Gaithersburg, MD · Hybrid

$78K - $170K/yr

In this role as a senior individual contributor, you will guide software implementation across ... Seek and apply feedback from peers and managers to improve code quality, technical skills, and ...

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All JobsSoftware Implementation JobsSoftware Implementation Manager JobsSoftware Implementation Manager Jobs in Maryland

Software Implementation Manager information

See Maryland salary details

$58.2K

$99.9K

$151.4K

How much do software implementation manager jobs pay per year?

As of Jun 15, 2026, the average yearly pay for software implementation manager in Maryland is $99,875.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,600.00 and $117,900.00 per year, depending on experience, location, and employer.

What are some typical challenges a Software Implementation Manager faces during client onboarding, and how can they be addressed?

A common challenge for Software Implementation Managers is managing varying client expectations and technical readiness during onboarding. Clients may have unique workflows or legacy systems that require significant customization or integration efforts. To address these challenges, it’s essential to maintain clear communication, set realistic timelines, and involve key client stakeholders early in the process. Proactively identifying potential obstacles and collaborating closely with the development and support teams can also help ensure a smooth transition and successful implementation.

What is the difference between Software Implementation Manager vs Software Project Coordinator?

AspectSoftware Implementation ManagerSoftware Project Coordinator
ResponsibilitiesOversees software deployment, manages teams, ensures project successSupports project tasks, coordinates schedules, assists project managers
Required SkillsProject management, technical knowledge, leadershipCommunication, organization, basic technical understanding
CertificationsPMI, PMP, or similarNone typically required, but certifications like CAPM are beneficial
Work EnvironmentClient sites, corporate offices, technical teamsOffice settings, team collaboration

The Software Implementation Manager focuses on leading software deployment projects, managing teams, and ensuring successful implementation. In contrast, the Software Project Coordinator provides support by coordinating tasks and schedules. While both roles require project management skills, the Implementation Manager has a more strategic and leadership-oriented role, often requiring certifications like PMP. The Project Coordinator typically assists project managers and has a more administrative focus.

What are the key skills and qualifications needed to thrive as a Software Implementation Manager, and why are they important?

To excel as a Software Implementation Manager, you need a strong background in project management, software deployment, and client relationship management, often supported by a degree in computer science or a related field. Familiarity with project management tools (such as Jira and Asana), CRM systems, and relevant certifications like PMP or Agile are common requirements. Excellent communication, problem-solving, and leadership skills help you coordinate teams and ensure client satisfaction. These abilities are crucial for delivering successful software implementations on time and within scope, ultimately supporting organizational goals and customer success.

What is a Software Implementation Manager?

A Software Implementation Manager is a professional responsible for overseeing the deployment and integration of software solutions within an organization. They coordinate between clients, technical teams, and vendors to ensure that software systems are installed efficiently, meet business requirements, and are adopted smoothly by end-users. Their role involves project management, troubleshooting, training, and providing ongoing support to ensure successful software adoption.
What are the most commonly searched types of Software Implementation jobs in Maryland? The most popular types of Software Implementation jobs in Maryland are:
What are popular job titles related to Software Implementation Manager jobs in Maryland? For Software Implementation Manager jobs in Maryland, the most frequently searched job titles are:
What job categories do people searching Software Implementation Manager jobs in Maryland look for? The top searched job categories for Software Implementation Manager jobs in Maryland are:
What cities in Maryland are hiring for Software Implementation Manager jobs? Cities in Maryland with the most Software Implementation Manager job openings:
Software Implementation Manager jobs near you
Infographic showing various Software Implementation Manager job openings in Maryland as of June 2026, with employment types broken down into 91% Full Time, 8% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $99,875 per year, or $48 per hour.
Implementation Manager

Implementation Manager

Pinpoint

MD • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Hi I'm Paul, Head of US CS at Pinpoint.
We're a high-growth, bootstrapped HR tech start-up building and selling software that helps in-house recruitment teams attract, hire, and onboard the right talent. Today, we have a strong foundation in place, with a mature product, rapid growth, strong product-market fit, and happy customers.
You only need to look at our reviews on G2 and Capterra to see how often customers mention the quality of our support and onboarding. That experience starts with implementation.
As we continue to bring on more large, complex customers, we're looking for an Implementation Manager to fully own a high volume of mid-market and enterprise implementations from end to end. You'll steer timelines, manage technical complexity, and lead customers confidently through a high-stakes rollout.
The fine print (but way more exciting):
  • This is a remote role based in the U.S. (EST or CST). Our HQ is in Jersey, UK, and our 100-person team is spread across the U.K. and U.S.
  • At full ramp, you'll manage 15-20 active implementations at once-a mix of around 10 lighter SMB rollouts (4-8 weeks), 6-7 mid-market projects, and 2-3 chunkier enterprise programs that run closer to 6 months. The average implementation runs about 50 days.
  • Our product is deep, flexible, and genuinely complex. You'll need to understand a wide range of customer types, workflows, and implementation paths.
  • Pinpoint isn't for everyone. We're still in startup mode: fast-moving, lean, and sometimes ambiguous. You'll thrive here if you're proactive, adaptable, and comfortable building structure where none exists.
  • Our values actually matter here. We hire people who reflect them in how they work, collaborate, and make decisions.
  • Maintain strong accountability across 15-20 concurrent implementations, ensuring deadlines are met and blockers are addressed with urgency
  • Own the project management of implementation from kickoff through go-live, tracking milestones, managing risks, and keeping everyone aligned
  • Lead internal and external discovery to understand customer needs and design tailored implementation plans
  • Scope and shepherd HRIS integrations, including reading API docs, mapping data, and reducing engineering dependency where you can
  • Coordinate internal teams across integrations, product, and support to ensure timely delivery and clear communication
  • Act as a trusted advisor to enterprise customers, offering strategic workflow guidance and product best practices
  • Ensure a smooth handover to our Customer Success team post-implementation, while staying involved through early adoption to support long-term success
  • Develop and deliver scalable customer training: live sessions, train-the-trainer programs, and asynchronous enablement materials
Tech stack: Arrows, HubSpot, ClickUp, Slack, Intercom, Linear, Guru
  • 3+ years leading large-scale B2B SaaS implementations (ideally across both enterprise and mid-market; HR/recruiting tech a huge plus)
  • Proven experience managing 10+ concurrent implementations-balancing complexity, customer pressure, and internal coordination
  • Technically self-sufficient-can read API docs, troubleshoot basic integration issues, and reduce engineering dependency
  • Structured project owner-builds milestone-driven plans, defines customer responsibilities, and thinks 2-3 steps ahead to manage risk
  • Experienced working with global customers and cross-functional teams (product, engineering, CS)
  • Past examples of managing implementation risk-e.g., adjusting plans, unblocking tech issues, or driving change
  • Brings operational rigor and accountability to each project-others trust you to own outcomes, not just tasks
  • Comfortable working in ambiguous, startup-style environments with evolving processes
  • Professional polish and presence-clear communicator who can command a (virtual) room
  • AI-forward in how you actually work
  • Comfortable working in ambiguous, startup-style environments with evolving processes.
  • Based in the U.S. (EST or CST)
We want Pinpoint to be the best place you've ever worked-somewhere you feel valued, supported, and excited to grow. Here's what you'll get:
  • Gold-plated healthcare - The best medical, dental, and optical coverage money can buy. We've got you (and your family) covered
  • Unlimited holidays - Work-life balance matters. Take the time you need to rest, recharge, and enjoy life
  • Mental health support - Unlimited, immediate access to professional counseling through Spill-because your well-being comes first
  • Retirement matching - A competitive plan to help you hit your long-term financial goals
  • Remote-first culture - Work where you're most productive. As a remote-first team, we prioritize flexibility and trust
  • Meaningful equity - You're helping build something special, and you should share in its success
  • Generous parental leave - Up to 16 weeks of fully paid leave to support new parents
  • Learning budget - Annual funds for courses, books, or anything else that fuels your personal and professional growth
  • Top-of-the-line equipment - MacBook Pro, 4K monitors, and all the right tools to do your best work
  • A team that's got your back - Smart, driven, kind people who want you to succeed, our clients to be wowed, and our business to grow

A detailed overview of our benefits can be found here.

Apply