$20.25 - $27.25/hr
The Help Desk duties which may include, but are not limited to: Providing outstanding customer ... Maintenance and upgrades of desktop PCs, thin clients, peripherals, laptops and the software that ...
Quick apply
$20.25 - $27.25/hr
The Help Desk duties which may include, but are not limited to: Providing outstanding customer ... Maintenance and upgrades of desktop PCs, thin clients, peripherals, laptops and the software that ...
$20.25 - $27.25/hr
The Help Desk duties which may include, but are not limited to: Providing outstanding customer ... Maintenance and upgrades of desktop PCs, thin clients, peripherals, laptops and the software that ...
Quick apply
$20.25 - $27.25/hr
The Help Desk duties which may include, but are not limited to: Providing outstanding customer ... Maintenance and upgrades of desktop PCs, thin clients, peripherals, laptops and the software that ...
San Antonio, TX · On-site
$18.50 - $25.25/hr
Responsibilities : • Provides first level support and follow-up, through the Help Desk, to the SAWS' user community regarding computer operations, hardware components, and software applications on ...
San Antonio, TX · On-site
$18.50 - $25.25/hr
Responsibilities : • Provides first level support and follow-up, through the Help Desk, to the SAWS' user community regarding computer operations, hardware components, and software applications on ...
Alpharetta, GA · On-site
$19.50 - $26.25/hr
We are looking for a tech-savvy help desk technician to be responsible for providing technical assistance with computer systems, hardware, and software. As a help desk technician, you are responsible ...
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Alpharetta, GA · On-site
$19.50 - $26.25/hr
We are looking for a tech-savvy help desk technician to be responsible for providing technical assistance with computer systems, hardware, and software. As a help desk technician, you are responsible ...
Austin, TX · On-site
$19.75 - $26.75/hr
The contractor will be work in the Agency's Help Desk and receive calls for assistance relating to the utilization of computer equipment and software. * The contractor's responsibilities will be to ...
Austin, TX · On-site
$19.75 - $26.75/hr
The contractor will be work in the Agency's Help Desk and receive calls for assistance relating to the utilization of computer equipment and software. * The contractor's responsibilities will be to ...
Washington, DC · On-site
$22.75 - $30.50/hr
Resolves software and hardware desktop issues.; Assists users by utilizing experience with ... Assists Help Desk Lead with managing daily operations.; Updates all tickets assigned on a daily ...
Washington, DC · On-site
$22.75 - $30.50/hr
Resolves software and hardware desktop issues.; Assists users by utilizing experience with ... Assists Help Desk Lead with managing daily operations.; Updates all tickets assigned on a daily ...
Golden, CO · On-site
$28 - $30/hr
Role : Help Desk Technician Location : Golden, CO - Onsite Client : State of Colorado Rate : $28 ... Install, make changes and repair computer hardware and software * Monitor and respond quickly to ...
Golden, CO · On-site
$28 - $30/hr
Role : Help Desk Technician Location : Golden, CO - Onsite Client : State of Colorado Rate : $28 ... Install, make changes and repair computer hardware and software * Monitor and respond quickly to ...
Washington, DC · On-site
$22.75 - $30.50/hr
Resolves software and hardware desktop issues.; Assists users by utilizing experience with ... Assists Help Desk Lead with managing daily operations.; Updates all tickets assigned on a daily ...
Washington, DC · On-site
$22.75 - $30.50/hr
Resolves software and hardware desktop issues.; Assists users by utilizing experience with ... Assists Help Desk Lead with managing daily operations.; Updates all tickets assigned on a daily ...
Jackson, MS · On-site
$25/hr
Help Desk Support Technician Location : Jackson, MS - Onsite Relocation is accepted $25/ hr on W2 ... software installation, peripheral hardware implementation and active directory administration.
Jackson, MS · On-site
$25/hr
Help Desk Support Technician Location : Jackson, MS - Onsite Relocation is accepted $25/ hr on W2 ... software installation, peripheral hardware implementation and active directory administration.
Hialeah, FL · On-site
Use Help Desk software to log, monitor and close end user support tickets. * Becomes proficient with Help Desk software and tools to perform daily duties. * Participate in onboarding process. * Walk ...
Hialeah, FL · On-site
Use Help Desk software to log, monitor and close end user support tickets. * Becomes proficient with Help Desk software and tools to perform daily duties. * Participate in onboarding process. * Walk ...
Beaverton, OR · On-site
... software issues • Recommend purchase decisions related to hardware and software • Provide ... Help Desk Technician in a Windows Networking environment • At least two years' experience ...
Beaverton, OR · On-site
... software issues • Recommend purchase decisions related to hardware and software • Provide ... Help Desk Technician in a Windows Networking environment • At least two years' experience ...
Hialeah, FL · On-site
Use Help Desk software to log, monitor and close end user support tickets. * Becomes proficient with Help Desk software and tools to perform daily duties. * Participate in onboarding process. * Walk ...
Hialeah, FL · On-site
Use Help Desk software to log, monitor and close end user support tickets. * Becomes proficient with Help Desk software and tools to perform daily duties. * Participate in onboarding process. * Walk ...
Golden, CO · On-site
$20.75 - $28/hr
Install, configure, maintain and upgrade PC software. * Tier 1 Networking and troubleshooting as well as support Qualifications for Help Desk Technician * Experience working in a help desk ...
Golden, CO · On-site
$20.75 - $28/hr
Install, configure, maintain and upgrade PC software. * Tier 1 Networking and troubleshooting as well as support Qualifications for Help Desk Technician * Experience working in a help desk ...
Ipswich, MA · On-site
Help Desk Technician The Institution for Savings is seeking a Help Desk Technician to provide ... Determines whether problem is caused by Software or hardware for example MS Word, MS Outlook, Jack ...
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Ipswich, MA · On-site
Help Desk Technician The Institution for Savings is seeking a Help Desk Technician to provide ... Determines whether problem is caused by Software or hardware for example MS Word, MS Outlook, Jack ...
Atlanta, GA · On-site
$18.50 - $25.25/hr
The Help Desk Analyst troubleshoots hardware and software issues, documents support activities, provisions user accounts and equipment, and ensures timely resolution of incidents while escalating ...
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Atlanta, GA · On-site
$18.50 - $25.25/hr
The Help Desk Analyst troubleshoots hardware and software issues, documents support activities, provisions user accounts and equipment, and ensures timely resolution of incidents while escalating ...
Washington, DC · On-site
$23.25 - $31.75/hr
Infojini Consulting is recognized as one of the fastest growing IT services and software ... We offer an excellent compensation package Title : 1st Shift Help Desk Analyst (Shift from 7am to 3 ...
Washington, DC · On-site
$23.25 - $31.75/hr
Infojini Consulting is recognized as one of the fastest growing IT services and software ... We offer an excellent compensation package Title : 1st Shift Help Desk Analyst (Shift from 7am to 3 ...
Stafford, VA · On-site
$95K - $110K/yr
As a Help Desk Analyst, you will provide proficient and effective Help Desk operations support for a custom software application to include incident handling, application troubleshooting, and ...
Stafford, VA · On-site
$95K - $110K/yr
As a Help Desk Analyst, you will provide proficient and effective Help Desk operations support for a custom software application to include incident handling, application troubleshooting, and ...
San Antonio, TX · On-site
$18.50 - $25.25/hr
Role Overview Provide first-level technical support to users, resolving hardware, software, and ... help desk or technical support experience * Strong knowledge of Windows operating systems
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San Antonio, TX · On-site
$18.50 - $25.25/hr
Role Overview Provide first-level technical support to users, resolving hardware, software, and ... help desk or technical support experience * Strong knowledge of Windows operating systems
Wallingford, CT · On-site
The Help Desk Specialist provides frontline support for a variety of information technology ... Use remote support software to diagnose and resolve issues on end-user devices. * Monitor network ...
Wallingford, CT · On-site
The Help Desk Specialist provides frontline support for a variety of information technology ... Use remote support software to diagnose and resolve issues on end-user devices. * Monitor network ...
Be Seen First
Greenport, NY · On-site
$47K - $60K/yr
Perform regular and proactive maintenance on hardware and software * Manage support tickets and help desk calls efficiently * Provide basic training to end users on software platforms and tools
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Be Seen First
Greenport, NY · On-site
$47K - $60K/yr
Perform regular and proactive maintenance on hardware and software * Manage support tickets and help desk calls efficiently * Provide basic training to end users on software platforms and tools
$12.74 - $14.66
2% of jobs
$14.66 - $16.59
6% of jobs
$16.59 - $18.51
12% of jobs
$19.05 is the 25th percentile. Wages below this are outliers.
$18.51 - $20.43
17% of jobs
The median wage is $21.97 / hr.
$20.43 - $22.36
16% of jobs
$22.36 - $24.28
16% of jobs
$25.24 is the 75th percentile. Wages above this are outliers.
$24.28 - $26.20
12% of jobs
$26.20 - $28.13
7% of jobs
$28.13 - $30.05
6% of jobs
$30.05 - $31.97
3% of jobs
$31.97 - $33.89
2% of jobs
$12
$23
$33
Cities with the most Software Help Desk job openings:
For Software Help Desk jobs, the most frequently searched job titles are:
Islandia, NY
$20.25 - $27.25/hr
Full-time
Re-posted 2 days ago
The Help Desk duties which may include, but are not limited to: Providing outstanding customer service for Tier 1 service requests, incidents, and problems reported by Clients. The Technician will troubleshoot and resolve technical and procedural issues in an efficient and timely fashion over the phone, in person and through remote connectivity software. Help requests will come from our clients through email, phone calls, or the help desk system. The Help Desk Technician will ensure that all Service Desk requests, incidents, and problems are entered into ticket tracking system with accurate, detailed information. This position is also responsible for procurement, issuance, tracking of new and/or replacement computers/peripheral devices for customers as needed, ensuring replacement device is working properly.
Must be able to work flexible hours with the understanding that workdays can be in excess of normal hours and some weekend and holiday work may be required.
Responsibilities:
• Help Desk or Service Desk experience
• Fundamental Client Network configuration and troubleshooting using TCP/IP over Ethernet, Wireless Networking and WAN
• Printer installation, maintenance, and troubleshooting
• Installation, management, and support of Malware removal tools (anti-virus, anti-spam)
• Maintenance and upgrades of desktop PCs, thin clients, peripherals, laptops and the software that they contain Provide hardware and software technical and procedural support to external clients
• Knowledge and hands-on experience with the following: Operating Systems: Windows 2008/2012 Server, Windows XP/7, and Windows 8.1.
• Windows Server Activate Directory Experience (Create, Edit and Delete Users Accounts, Unlock Account, Group, Permissions)
• Microsoft Exchange Knowledge
• Working knowledge of remote connectivity technologies such as Citrix, VMware View, Team Viewer, VNC and Microsoft Remote Desktop
Required Experience and Qualifications:
• Associate’s degree or currently enrolled in a IT related degree program; experience may be substituted for education
• Entry Level with 1-2 years’ Experience in related field
• Effective customer service, and verbal and written communication skills Strong organizational and analyzing skills
• Ability to work independently and as part of a team
• Professional attitude, self-motivated, strong work ethic and the ability to work in a fast-paced and dynamic environment
• Be committed to Ozkar Services mission, and be willing to go above and beyond
• Ability to be “on call" and “on standby" in relation to the workload
• Ability to complete on-the-job and/or classroom training in order to remain competitive in Information Technology field.
• Working Knowledge on Ticketing System ConnectWise and Management Console LabTech
• Must be able to Multitask in stressful office environment
• Technical Certification Requirements: Comp-TIA A+, Comp-Tia Network +, Microsoft MSCE, Cisco CAN
Work Environment:
• Employee must be able to travel to other work sites as required
• Must be able to lift 75 lbs
