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Software Development Manager Jobs in Hamilton, ON

SRC Can

Intermediate Software Developer

Gloucester, ON · On-site

Maintain software development infrastructure. * Monitor, manage, and report project status. What You'll Bring: * Bachelor's Degree or Diploma in computer science, software engineering, or a closely ...

SRC Can

Senior Software Developer

Ottawa, ON · Remote

CA$10K - CA$135K/yr

Lead, manage and mentor a team of intermediate and junior software developers. * Support quarterly appraisals and agree upon professional development plans for the software team to meet SRC Can ...

Navcanada

Software Developer (12 month term)

Ottawa, ON · Hybrid

CA$111K - CA$140K/yr

This position is ideal for a software developer who enjoys hands-on development, continuous ... Strong time management and organizational skills, with the ability to manage multiple priorities ...

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All JobsSoftware Development Manager JobsSoftware Development Manager Jobs in Hamilton, ON

Software Development Manager information

See Hamilton, ON salary details

$62.7K

$127.7K

$169.7K

How much do software development manager jobs pay per year?

As of Jul 1, 2026, the average yearly pay for software development manager in Hamilton, ON is $127,733.00, according to ZipRecruiter salary data. Most workers in this role earn between $111,317.00 and $145,345.00 per year, depending on experience, location, and employer.

How does a Software Development Manager typically balance technical leadership with people management responsibilities?

As a Software Development Manager, you’ll find that balancing hands-on technical leadership with people management is a central part of the role. You’ll spend part of your time guiding architectural decisions and overseeing code quality, while also focusing on coaching, mentoring, and supporting your team’s professional growth. Effective delegation, setting clear priorities, and maintaining open communication with both developers and stakeholders are key to managing these dual responsibilities. Many managers also work closely with product managers, QA, and other departments to ensure alignment across projects.

What Does a Software Development Manager Do?

As a software development manager, your primary responsibilities are to oversee software development teams and to act as a liaison between your teams and senior management. You hire and train new staff, manage and evaluate existing developers, provide guidance on the design and implementation of new software applications, and ensure that projects stay on schedule and within budget. You collaborate with upper-level management and your developers to make sure that new and existing software applications meet business objectives.

What does a Software Development Manager do?

A Software Development Manager oversees teams of software engineers to ensure successful planning, development, and delivery of software projects. They coordinate project timelines, allocate resources, and facilitate communication between team members and stakeholders. Additionally, they mentor developers, set technical standards, and help align software initiatives with business objectives. Their role balances technical expertise with leadership and project management responsibilities.

What are the key skills and qualifications needed to thrive as a Software Development Manager, and why are they important?

To thrive as a Software Development Manager, you need a solid background in software engineering, leadership experience, and usually a degree in computer science or a related field. Familiarity with project management tools (like Jira or Trello), version control systems (such as Git), and sometimes certifications like PMP or Scrum Master are highly beneficial. Exceptional communication, problem-solving abilities, and the capacity to motivate and mentor teams are critical soft skills. These competencies ensure successful project delivery, foster team development, and align technical efforts with business goals.

What is the difference between Software Development Manager vs Software Engineer?

AspectSoftware Development ManagerSoftware Engineer
ResponsibilitiesOversees development teams, manages projects, sets strategic goalsDesigns, codes, tests software applications
Required SkillsLeadership, project management, technical expertiseProgramming, problem-solving, technical skills
CredentialsBachelor's or higher in CS or related field, often with experience in managementBachelor's or higher in CS or related field
Work EnvironmentTeam management, collaboration with stakeholdersIndividual or team coding tasks, development environments

The main difference between a Software Development Manager and a Software Engineer lies in their focus and responsibilities. Managers oversee teams and projects, while engineers focus on designing and coding software. Both roles require technical skills, but managers also need leadership and project management abilities.

More about Software Development Manager jobs
What are the most commonly searched types of Software Development jobs in Hamilton, ON? The most popular types of Software Development jobs in Hamilton, ON are:
What cities near Hamilton, ON are hiring for Software Development Manager jobs? Cities near Hamilton, ON with the most Software Development Manager job openings:
Software Development Manager jobs near you
Sr. Software Development Engineer in Test

Sr. Software Development Engineer in Test

Dialpad

Mississauga, ON

Full-time

Posted 3 days ago

Job description

About Dialpad
Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.

More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.

We're now leading the shift to Agentic AI: intelligent agents that don't just analyze conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.

Visit dialpad.com to learn more.

Being a Dialer
At Dialpad, AI isn't just a feature; it's how our teams do their best work every day. We put powerful AI tools in every employee's hands so they can move faster, think bigger, and achieve more.

We believe every conversation matters. And we've built the platform that turns those conversations into insight and action, for our customers and ourselves.

We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Your role
As a Sr. SDET in Agentic QA, you will own the test automation and quality frameworks that support Dialpad's AI Voice Agent services. You will develop automated tests for end-to-end product experiences, from frontend UI to backend services to APIs to audio/text interactions. You will test orchestration flows, agent configuration experiences, and guardian safeguards to create robust automated coverage for functionality, performance, reliability, UX, and more.

In this role, you will develop substantial amounts of automated test infrastructure and partner deeply with the development team to make our fast-growing AI platform more testable, more stable, and more delightful for customers.

This position is based at one of Dialpad's Canadian offices and reports to a QA Eng Manager in the United States.

What you'll do

  • Own end-to-end quality for agentic features and workflows, including strategy, development, execution, and release qualification.
  • Design and build automation tooling and frameworks for AI/LLM-driven systems, including prompt flows, agent orchestration, and tool integrations.
  • Develop and maintain evaluation frameworks (evals) to measure response quality, accuracy, and hallucination rates.
  • Drive automation coverage (80%+ for critical AI workflows) using deterministic + probabilistic validation approaches.
  • Integrate AI quality checks into CI/CD pipelines with fast feedback cycles (<15 minutes for PR validation).
  • Build tooling for LLM observability and debugging, including prompt tracing and response analysis.
  • Partner with Applied AI teams on prompt engineering, model selection, and evaluation strategies.
  • Design and execute performance and load tests for AI services (latency, throughput, cost efficiency).
  • Identify and mitigate risks related to hallucinations, bias, safety, and edge cases.
  • Define and track AI quality KPIs (task success rates, precision/recall, latency, etc.).
  • Participate in design and architecture reviews to ensure systems are testable, observable, and resilient.
  • Mentor engineers and contribute to raising the bar on AI quality engineering practices.

What you'll bring

  • 5+ years of experience in software engineering or SDET roles with an emphasis on software development.
  • Strong programming skills in Python (preferred), Java, or JavaScript.
  • Experience testing distributed, cloud-native SaaS systems and APIs.
  • Demonstrated proficiency in coding with AI agents to accelerate development and improve code quality.
  • Hands-on exposure to LLMs or AI/ML systems (e.g., OpenAI, Claude, Gemini, or similar platforms).
  • Understanding of non-deterministic systems and probabilistic testing approaches.
  • Experience building test frameworks and scalable automation systems.
  • Familiarity with AI evaluation techniques (benchmarking, golden datasets, human-in-the-loop validation).
  • Experience with CI/CD pipelines (e.g., Jenkins, GitHub Actions).
  • Strong collaboration skills with the ability to work across distributed teams and time zones.
  • Bachelor's degree in Computer Science or equivalent practical experience.
  • Backend: Python, Go, Google Cloud Platform, Cloud Run / App Engine, Kubernetes, Datastore, Redis, ElasticSearch.
  • Frontend: Vue3, React.
  • AI Stack: LLM APIs, LiveKit, prompt orchestration frameworks, evaluation tooling.

For exceptional talent based in Ontario, Canada the target base salary range for this position is posted below. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in Ontario role postings reflect the base salary only, and do not include bonus, equity, or benefits.

Ontario Pay Transparency Range
$135,500—$158,000 CAD

Why Join Dialpad

  • Work at the center of the AI transformation in business communications
  • Build and ship agentic AI products that are redefining how companies operate
  • Join a team where AI amplifies every employee's impact
  • Competitive salary, comprehensive benefits, and real opportunities for growth

We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.

Don't meet every single requirement? If you're excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn't meet every qualification, we encourage you to apply.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.