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Software Customer Service Representative Jobs (NOW HIRING)

Sandri Energy LLC

Cashier/Store CSR

Rutland, VT · On-site

The Cashier/Store Customer Service Representative (CSR) plays a vital role in delivering an ... Familiarity with point-of-sale (POS) systems and inventory software. * Customer service training or ...

Paradise Plumbing

CSR

Fort Lauderdale, FL · On-site

$15.25 - $20.75/hr

Proficient computer skills, including experience with customer service software, CRM systems, and ... Customer Service Representative Interpersonal Qualifications: * Customer service focus and mindset ...

HL Bowman, Inc.

CSR

Harrisburg, PA · On-site

$15.75 - $21.50/hr

Proficient computer skills, including experience with customer service software, CRM systems, and ... Customer Service Representative Interpersonal Qualifications: * Customer service focus and mindset ...

Customer Care Expertise LLC

Customer Service Representative

$16.50 - $22.25/hr

Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems ...

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Software Customer Service Representative information

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How much do software customer service representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for software customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What states have the most Software Customer Service Representative jobs?

States with the most job openings for Software Customer Service Representative jobs include:

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For Software Customer Service Representative jobs, the most frequently searched job titles are:

Infographic showing various Software Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Chino, CA • On-site

VORTEX INDUSTRIES, LLC.
Facilities Support Services • 501 - 1,000 employees
Learn more about VORTEX INDUSTRIES, LLC.external

$21 - $29/hr

Full-time

Medical, Retirement, PTO

Posted 20 days ago

Job description

Description:

Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door installation & repair company, is seeking a dedicated and customer-focused individual to join our team as Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing them with exceptional service, resolving inquiries, and ensuring a positive customer experience. 


Job Responsibilities

  • Customer Interaction: Interact with customers via phone and email in a professional and courteous manner, addressing inquiries, providing information, and offering service assistance.
  • Problem-Solving: Identify and analyze customer needs, providing creative solutions when necessary, scheduling the appropriate services, and escalating complex issues to the appropriate management team member.
  • Documentation: Maintain detailed and accurate records of customer interactions, inquiries, and resolutions in our customer management system.
  • Dispatching: Efficiently dispatch vehicles and coordinated personnel to meet customer requests, considering factors like location, urgency, and availability and routed to customer sites. 
  • Product Knowledge: Develop an understanding of our products and door services to provide accurate information to customers.

Great Reasons to Work at Vortex

  • Hourly salary based on experience
  • Career Advancement opportunities
  • Positive Work Environment
  • Recognitions and Rewards
  • Comprehensive health benefits, 401K match, 8 company paid holidays, and PTO

Work Environment

  • Regular shifts are available between Vortex business hours of 7:00 AM - 5:30 PM; Monday through Friday.
  • Position requires you to be available to work in the office at the service center, not remotely
  • Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. 
  • Must have the ability to walk short distances and sit for prolonged periods of time.
  • Noise level is moderate in an office environment. 
  • Must be able to lift up to 15 lbs.
Requirements:
  • High school diploma or equivalent; AA/BA preferred.
  • One (1) – three (3) years of customer service experience, or administrative background preferred.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and decision-making abilities.
  • Attention to detail and accuracy in data entry.
  • Ability to work in a fast-paced environment and able to prioritize tasks.
  • Patience, empathy, and a customer-centric mindset.
  • Ability to work effectively in a team and handle high-stress situations with professionalism.
  • Proficiency in using customer service software, CRM systems, and Microsoft Office Suite.