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Software Customer Service Representative Jobs in Florida

Consider Posh Pro

Customer Service Representative

Miami, FL · On-site

$15.25 - $20.75/hr

Customer Service Representative Location: Miami, FL Job Type: Full-Time Job Summary: As a Customer ... Proficiency in using customer service software, CRM systems, and Microsoft Office Suite. * A ...

Lunsford HVAC Services, LLC

CSR

Milton, FL

$14 - $19.25/hr

Proficient computer skills, including experience with customer service software, CRM systems, and ... Customer Service Representative Interpersonal Qualifications: * Customer service focus and mindset ...

Paradise Plumbing

CSR

Fort Lauderdale, FL · On-site

$15.25 - $20.75/hr

Proficient computer skills, including experience with customer service software, CRM systems, and ... Customer Service Representative Interpersonal Qualifications: * Customer service focus and mindset ...

A-1 Paradise Plumbing Inc.

CSR

Fort Lauderdale, FL

$15.25 - $20.75/hr

Proficient computer skills, including experience with customer service software, CRM systems, and ... Customer Service Representative Interpersonal Qualifications: * Customer service focus and mindset ...

Paradise Plumbing Inc

CSR

Fort Lauderdale, FL · On-site

$15.25 - $20.75/hr

Customer Service Representative As a Customer Service Representative, you will be the face and ... Proficient computer skills, including experience with customer service software, CRM systems, and ...

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Software Customer Service Representative information

Infographic showing various Software Customer Service Representative job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Customer Service Representative

Miami, FL • On-site

Consider Posh Pro
See more jobs at Consider Posh Proexternal

$15.25 - $20.75/hr

Full-time

Posted 17 days ago

Job description

Job Title: Customer Service Representative

Location: Miami, FL

Job Type: Full-Time

Job Summary: As a Customer Service Representative, you will be the first point of contact for our customers, providing outstanding support and resolving inquiries with efficiency and professionalism. Your role will involve managing customer interactions via phone, email, chat, and social media, ensuring that every customer has a positive experience with our company.

Key Responsibilities:

  • Provide accurate information about products, services, and policies.
  • Resolve customer issues and complaints by identifying solutions and ensuring customer satisfaction.
  • Assist customers with order placement, tracking, and returns.
  • Escalate unresolved issues to the appropriate departments or supervisors as needed.
  • Maintain a high level of product knowledge to assist customers effectively.
  • Contribute to the development and improvement of customer service procedures and standards.
  • Meet or exceed individual and team performance goals related to customer satisfaction, response time, and quality.
  • Collaborate with team members to foster a positive and supportive work environment.

Qualifications:

  • High school diploma or equivalent; college degree preferred.
  • Excellent communication skills, both written and verbal.
  • Strong problem-solving abilities with a focus on customer satisfaction.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • Proficiency in using customer service software, CRM systems, and Microsoft Office Suite.
  • A positive attitude and a team-oriented mindset.

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