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Software Application Trainer information

See Ohio salary details

$31.8K

$62.6K

$97.4K

How much do software application trainer jobs pay per year?

As of Jun 15, 2026, the average yearly pay for software application trainer in Ohio is $62,562.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,900.00 and $77,500.00 per year, depending on experience, location, and employer.

What is an application trainer?

An application trainer is a professional who teaches users how to effectively use specific software applications. They develop training materials, conduct workshops or sessions, and ensure users understand features and functionalities, often requiring knowledge of the software and strong communication skills.

What is the difference between Software Application Trainer vs Software Support Specialist?

AspectSoftware Application TrainerSoftware Support Specialist
Primary RoleDesigns and delivers training on software applications to usersProvides technical support and troubleshooting for software issues
Work EnvironmentTraining sessions, workshops, corporate training settingsHelp desks, support centers, client sites
Required SkillsInstructional skills, software knowledge, communicationTechnical troubleshooting, customer service, software knowledge
CertificationsOften requires software certifications and training credentialsIT support certifications like CompTIA A+ may be preferred

While both roles involve working with software, a Software Application Trainer focuses on educating users through training sessions, whereas a Software Support Specialist handles technical issues and troubleshooting. The roles complement each other but serve different functions within organizations.

What jobs can you get with ICT?

A Software Application Trainer can find jobs in education, corporate training, or technology companies, focusing on teaching software skills and application use. These roles often require knowledge of specific software tools, instructional skills, and certifications in relevant technologies. Opportunities include training specialist, technical instructor, or e-learning developer positions.

What are the key skills and qualifications needed to thrive as a Software Application Trainer, and why are they important?

To thrive as a Software Application Trainer, you need a solid understanding of software platforms, instructional design, and adult learning principles, often supported by a relevant degree or technical certifications. Familiarity with learning management systems (LMS), presentation software, and virtual training tools is typically required. Strong communication, patience, and adaptability enable trainers to effectively engage learners with diverse backgrounds and skill levels. These skills ensure effective knowledge transfer, user adoption, and successful implementation of software solutions.

What is the highest paid job in software?

In the software industry, senior roles such as Software Engineering Managers, Solutions Architects, and Principal Software Engineers tend to have the highest salaries, often exceeding six figures annually. Specialized skills in areas like cloud computing, AI, and cybersecurity can also command top compensation, especially with extensive experience and relevant certifications.

How does a Software Application Trainer typically collaborate with development and support teams to improve training materials?

Software Application Trainers often work closely with development and support teams to ensure training content remains accurate and up-to-date. By gathering feedback from end-users and observing common support issues, trainers can identify areas where users struggle and relay this information to developers. This collaborative approach helps trainers update manuals, tutorials, and courseware to address real-world user challenges, resulting in more effective training sessions. Regular communication with these teams also allows trainers to stay informed about new features or updates that should be incorporated into their instruction.

What does a software trainer do?

A software application trainer teaches users how to effectively use specific software programs, often through demonstrations, hands-on practice, and training materials. They assess learners' needs, develop training plans, and may provide ongoing support to ensure proper software utilization, often using tools like presentation software and learning management systems.

What does a Software Application Trainer do?

A Software Application Trainer is responsible for teaching individuals or groups how to effectively use specific software programs. They develop training materials, conduct hands-on sessions, and provide support to help users become proficient with the applications. Trainers often tailor their sessions to the audience’s skill level, answer technical questions, and may also assess learners' progress. Their goal is to ensure users can utilize the software efficiently to enhance productivity in their roles.
What are popular job titles related to Software Application Trainer jobs in Ohio? For Software Application Trainer jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Software Application Trainer jobs in Ohio look for? The top searched job categories for Software Application Trainer jobs in Ohio are:
What cities in Ohio are hiring for Software Application Trainer jobs? Cities in Ohio with the most Software Application Trainer job openings:
Software Application Trainer jobs near you
Technical Application Specialist | EDI

Technical Application Specialist | EDI

Epicor

Solon, OH • Hybrid

Full-time

Posted 11 days ago

Job description

Transform data into actionable insights! As a Technical Application Specialist, you will diagnose, troubleshoot, repair, and debug software, network systems, and hardware. You will be responsible for assisting customers with the operation of a specialized retail accounting software application in a small call center environment. We are seeking applicants with strong communication skills, technical expertise, and a customer-centric approach.

What you will be doing:

  • Confers with customers via phone, email or chat to diagnose technical and/or system problem troubleshoot, repair and test solutions. Fully documents and escalates if necessary.
  • Follows procedures to troubleshoot client-server software application issues that may involve Microsoft SQL, web servers, credit card payment terminals, network printers, and Android/IOS devices.
  • Responds to situations where standard procedures have failed to isolate or correct system or software failures through customer-centric interpersonal skills and providing technical product knowledge.
  • Stays up-to-date with software updates and/or changes to be able to provide timely and accurate solutions to customers.
  • Assists with system setup, configuration, and/or use of programming and integration tools and techniques that aid in the customization, extension, and integration of products.
  • Addresses concerns brought up by other departments such as customer experience or sales
  • Assists in mentoring other team members.
  • Contributes and uses department's knowledge base articles and FAQ's.

What you will likely bring:

  • 3+ years applicable experience and demonstrated success/knowledge.
  • Industry knowledge/experience.
  • Very good communication and problem-solving skills.
  • Knowledge of specific system application fundamentals and business processes.
  • Proficiency with Microsoft Excel and Word.
  • Good technical knowledge of Microsoft Windows, computers, and general networking.
  • Experience in a support environment with high call volumes desired.
  • Customer experience skills.

What could set you apart:

  • Knowledge of Microsoft SQL, ERP applications or analytical tools.
  • Knowledge of financial, manufacturing, retail, or distribution business processes.
  • SaaS or e-Commerce experience.

#LI-MB1 #LI-HYBRID

About Epicor

At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

We're Proactive, Proud, Partners.


Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits

  • Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.

  • Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.

  • Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.

  • Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.

  • Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.

  • Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.

  • Global Mobility: Comprehensive support for international relocations and permanent residency processes.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless.

We are an equal-opportunity employer.

Recruiter:

Mouy Bun

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