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Social Work Associate Jobs in Springfield, MA (NOW HIRING)

Catholic Charities

BOOST Case Manager

Hartford, CT · On-site

$19.76/hr

Associate degree in Human Services, Social Work, or a related field preferred; a minimum of two years of experience in social services strongly encouraged. * Strong oral and written communication ...

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How much do social work associate jobs pay per year?

As of Aug 7, 2026, the average yearly pay for social work associate in Springfield, MA is $42,980.00, according to ZipRecruiter salary data. Most workers in this role earn between $26,800.00 and $55,000.00 per year, depending on experience, location, and employer.

What is a social work associate?

A Social Work Associate supports social workers in helping individuals, families, and communities address challenges such as mental health issues, financial difficulties, and social barriers. They assist with case management, client assessments, and resource coordination. Their role often involves direct client interaction, administrative duties, and collaboration with other professionals to ensure clients receive appropriate services.

What does a social work associate do?

Social Work Associates typically assist licensed social workers by conducting initial client interviews, gathering and maintaining client records, and helping clients access vital resources such as housing, healthcare, or employment assistance. They may participate in team meetings, coordinate with other service providers, accompany clients to appointments, and help develop service plans under supervision. The role often involves regular interaction with diverse populations, making adaptability and compassion essential. These responsibilities provide valuable hands-on experience for those interested in advancing within the social services field.

What skills and qualifications are needed to be a social work associate?

To thrive as a Social Work Associate, you need a solid understanding of social services, client assessment, and case management, typically supported by an associate’s degree in social work or a related field. Familiarity with case management software, basic data entry systems, and knowledge of relevant community resources is often required. Strong interpersonal skills, active listening, and problem-solving abilities set candidates apart in this role. These competencies ensure effective support for clients, smooth collaboration with social work teams, and facilitate positive outcomes in diverse community settings.

What are the most commonly searched types of Social Work jobs in Springfield, MA? The most popular types of Social Work jobs in Springfield, MA are:
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What cities near Springfield, MA are hiring for Social Work Associate jobs? Cities near Springfield, MA with the most Social Work Associate job openings:
Social Work Associate jobs near you
Infographic showing various Social Work Associate job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $42,980 per year, or $20.7 per hour.

BOOST Case Manager

Catholic Charities

Hartford, CT • On-site

$19.76/hr

Full-time

Re-posted 28 days ago

Job description

POSITION SUMMARY

The BOOST Case Manager is an experienced human services professional responsible for providing comprehensive case management and administrative support for the BOOST program. This position works with a high degree of independence and plays a key role in supporting participant success by addressing basic needs, coordinating community resources, and assisting with education and workforce advancement. The Case Manager also supports program outreach, recruitment, marketing, and community engagement activities.

GENERAL DUTIES & RESPONSIBILITIES:

Case Management & Participant Support

  • Establish and maintain positive, supportive relationships with BOOST participants.
  • Assist participants in enrolling in local colleges, universities, training programs, and apprenticeships aligned with their career goals.
  • Conduct regular follow‑up with participants to monitor progress toward educational and vocational goals.
  • Identify and address barriers to success through case management activities, including needs related to healthcare, mental health, basic needs, and employment.
  • Maintain up‑to‑date knowledge of community resources, including 211 and other social service systems.
  • Collaborate and refer participants to community providers to ensure timely, effective support for individuals and families.

Program Outreach, Marketing & Community Engagement

  • Support program recruitment efforts by marketing BOOST services to parents, caregivers, and local stakeholders.
  • Participate in planning, implementation, and coordination of center events.
  • Represent the program at community events, meetings, and outreach activities to build partnerships and visibility.
  • Build and sustain relationships with community partners to enhance program offerings and participant success.

Administrative & Operational Responsibilities

  • Complete required documentation, including family assessments, evaluations, and reporting materials.
  • Provide coordination and support for family center volunteers and the clothing bank.
  • Work collaboratively with agency staff to ensure that program enrollment meets targeted capacity.
  • Perform other duties as assigned by the Program Supervisor, Director, or agency leadership.

PERFORMANCE & QUALITY IMPROVEMENT (PQI) RESPONSIBILITIES

  • Ensure accurate and consistent collection of program data.
  • Participate in quarterly file reviews to maintain quality and compliance.
  • Identify trends, patterns, and areas for improvement in administrative and program services.
  • Utilize data results to support strategic decision‑making and continuous program improvement.

QUALIFICATIONS

  • Associate degree in Human Services, Social Work, or a related field preferred; a minimum of two years of experience in social services strongly encouraged.
  • Strong oral and written communication skills.
  • Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
  • Bilingual ability (Spanish/English) strongly preferred.
  • Demonstrated cultural competence and commitment to integrating diverse cultural beliefs and practices into service delivery.
  • Strong networking skills and familiarity with local community resources and best practices in family‑focused support.
  • Personal attributes include empathy, warmth, reliability, professionalism, and a strength-based approach.
  • Ability to work independently, exercise sound judgment, adapt to changing priorities, and maintain high levels of motivation.