Social Services Coordinator
Facility: Highland Chateau Health + Rehabilitation
Location: St. Paul, Minnesota
Department: Social Services
Reports To: Administrator
Employment Type: Full-Time
Position Summary
The Social Services Coordinator is responsible for coordinating and providing psychosocial services to residents and their families in accordance with federal and Minnesota state regulations. This role supports resident well-being, discharge planning, care conferences, and advocacy while ensuring compliance with skilled nursing facility (SNF) requirements.
Essential Duties and Responsibilities
Conduct psychosocial assessments and ongoing evaluations of residentsโ emotional, social, and environmental needs
Coordinate and participate in care plan meetings, family meetings, and interdisciplinary team discussions
Facilitate discharge planning, including coordination with community resources, hospitals, and outside agencies
Assist residents and families with adjustment to illness, disability, or long-term care placement
Advocate for resident rights and support grievance resolution
Provide counseling and crisis intervention as needed
Maintain accurate, timely, and compliant documentation in the medical record
Ensure compliance with federal, state, and local regulations, including CMS and Minnesota Department of Health requirements
Collaborate closely with nursing, therapy, admissions, and business office teams
Support advance directives, guardianship processes, and resident/family education
Required Qualifications
Bachelorโs degree in Social Work, Human Services, Psychology, or a related field
Minimum of 1 year of experience in a healthcare or long-term care setting preferred
Knowledge of federal and Minnesota SNF regulations related to social services
Strong communication, documentation, and organizational skills
Ability to work effectively with residents, families, and interdisciplinary teams
Preferred Qualifications
Licensed Social Worker (LSW or higher) in Minnesota
Experience in skilled nursing or post-acute care settings
Familiarity with discharge planning and community-based resources
Physical and Work Requirements
Ability to sit, stand, and walk throughout the facility
Occasional lifting of up to 25 pounds
Ability to manage multiple priorities in a fast-paced healthcare environment
This position is essential to maintaining regulatory compliance, supporting resident psychosocial needs, facilitating safe and timely discharges, and enhancing resident and family satisfaction. The Social Services Coordinator plays a critical role in interdisciplinary care planning and quality outcomes.