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Social Service Coordinator Jobs in Springfield, IL

Humana

Care Coordinator

Taylorville, IL · On-site

$18.50 - $24.75/hr

Bachelor's degree in social sciences, social work, human services, or a related field ... The Care Coordinator must meet all following requirements: * Must reside in the state of Illinois ...

Humana

Care Coordinator

Taylorville, IL · On-site

$18.50 - $24.75/hr

Bachelor's degree in social sciences, social work, human services, or a related field ... The Care Coordinator must meet all following requirements: * Must reside in the state of Illinois ...

Humana

Care Coordinator

Springfield, IL · On-site

$19 - $25.75/hr

Bachelor's degree in social sciences, social work, human services, or a related field ... The Care Coordinator must meet all following requirements: * Must reside in the state of Illinois ...

Humana

Care Coordinator

Taylorville, IL · On-site

$18.50 - $24.75/hr

Bachelor's degree in social sciences, social work, human services, or a related field ... The Care Coordinator must meet all following requirements: * Must reside in the state of Illinois ...

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Showing results 21-40

All JobsSocial Service JobsSocial Service Coordinator JobsSocial Service Coordinator Jobs in Springfield, IL

Social Service Coordinator information

See Springfield, IL salary details

$26.8K

$53K

$83.7K

How much do social service coordinator jobs pay per year?

As of Sep 7, 2026, the average yearly pay for social service coordinator in Springfield, IL is $52,951.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,600.00 and $59,500.00 per year, depending on experience, location, and employer.

What is a social service coordinator?

Social Service Coordinators are professionals who connect individuals and families with social services, resources, and support programs to improve their quality of life. They assess clients' needs, develop service plans, and collaborate with other agencies to ensure clients receive appropriate assistance. Social Service Coordinators often work in healthcare facilities, community organizations, or government agencies, helping people navigate challenges related to housing, healthcare, mental health, and more.

What does a social service coordinator do?

A social service coordinator performs assessments for children and adults who are seeking social services, such as subsidized housing, medical care, or employment assistance. Your duties are to help carry out efforts to broaden your department’s reach among residents of a community. You help recruit and enroll applicants, provide them with direction to community resources, provide referral services to more specialized care, such as mental health provision or housing assistance. Your responsibilities also include administrative and clerical tasks, such as filling out paperwork and filing documents.

What are the key skills and qualifications needed to thrive as a social service coordinator, and why are they important?

To thrive as a Social Service Coordinator, you need a background in social work, human services, or a related field, often supported by a relevant bachelor's degree or certification. Familiarity with case management software, client databases, and knowledge of local social service systems is typically required. Exceptional communication, empathy, and organizational skills set outstanding coordinators apart, enabling them to connect clients with appropriate resources. These abilities are crucial for effectively advocating for clients, managing caseloads, and ensuring the delivery of comprehensive support services.

What are some common challenges faced by social service coordinators when connecting clients to community resources?

Social Service Coordinators often encounter challenges such as limited availability of community resources, long waiting lists, and eligibility restrictions that can delay or complicate support for clients. Additionally, they may need to navigate complex systems and coordinate with multiple agencies to secure comprehensive assistance. Building trust with clients and maintaining effective communication between all parties is crucial for overcoming these obstacles and ensuring successful outcomes.

What is the difference between Social Service Coordinator vs Social Worker?

AspectSocial Service CoordinatorSocial Worker
CredentialsTypically requires a bachelor's degree in social work, psychology, or related fieldOften requires a bachelor's or master's degree in social work (BSW or MSW)
Work EnvironmentCommunity agencies, healthcare facilities, schools, government programsHospitals, clinics, child welfare agencies, mental health facilities
Job FocusCoordinating services, connecting clients with resources, case managementDirect client counseling, assessment, advocacy, and intervention

While both roles involve supporting clients and connecting them to resources, Social Service Coordinators primarily focus on organizing and managing services, whereas Social Workers provide direct counseling and clinical support. Both roles are vital in social services and often work collaboratively to meet client needs.

What is the role of a social service coordinator in social work?

A social service coordinator in social work is responsible for assessing clients' needs, developing service plans, and connecting individuals to community resources and support services. They often collaborate with other professionals, maintain case records, and advocate for clients to ensure access to necessary assistance. Strong communication, organizational skills, and knowledge of social programs are essential for this role.
More about Social Service Coordinator jobs

What are the most commonly searched types of Social Service jobs in Springfield, IL?

The most popular types of Social Service jobs in Springfield, IL are:

What job categories do people searching Social Service Coordinator jobs in Springfield, IL look for?

The top searched job categories for Social Service Coordinator jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Social Service Coordinator jobs?

Cities near Springfield, IL with the most Social Service Coordinator job openings:

Social Service Coordinator jobs near you
Infographic showing various Social Service Coordinator job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $52,951 per year, or $25.5 per hour.

Field Care Manager, Behavioral Health

Humana

Taylorville, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Humana rating

8.0

Company rating: 8.0 out of 10

Based on 267 frontline employees who took The Breakroom Quiz

173rd of 315 rated insurance

Job description

Become a part of our caring community
Humana is looking for a Field Care Manager, Behavioral Health to join the IL Medicaid team. In this position, you will report to the Manager, Care Management and connect with members both face-to-face and telephonically. The Field Care Manager serves as the primary point of contact, providing integrated care to ensure members receive timely, high-quality, and coordination services that meet their needs. You will employ a variety of strategies, approaches, and techniques to manage a member's health issues and resolve barriers that hinder effective care. Using a holistic, person-centered approach, you will enhance behavioral health outcomes, reduce care gaps and support Illinois' FIDE population through comprehensive, integrated behavioral health care management.

Position Responsibilities:

  • Utilize high-quality, evidence-based behavioral health services through personalized care coordination, crisis intervention, peer support, and strong collaboration with medical and behavioral health providers.

  • Provide comprehensive, integrated support to members experiencing behavioral health conditions, including children, adolescents, adults with serious mental illness (SMI) and serious emotional disturbance (SED),Substance Use Disorders(SUD) and justice-involved members.

  • Engage members in their own communities, meeting them face-to-face whenever possible to build trust and facilitate meaningful care coordination.

  • Coordinate behavioral health and medical services, ensuring appropriate provider engagement and adherence to treatment plans.

  • Improve member's health literacy while simultaneously addressing health related social needs to positively impact member's healthcare outcomes and well-being.

  • Serve as the driver of the member's interdisciplinary care team (ICT), overseeing care planning, transitions, and service delivery.

  • Facilitate ICT meetings, ensuring communication among providers, Service Coordinators, and Care Management Extenders.

  • Proactively support transition of care efforts.

  • Will work with autonomy but reach out when support is needed.

  • Collaborate with internal departments, providers, and community-based organizations to link to appropriate services and create a seamless, culturally competent care experience that respects the members' preferences and needs.

  • Follow processes and procedures to ensure compliance with regulatory requirements by the Illinois Department of Human Services (IDHS), Center for Medicare and Medicaid Services (CMS) and the National Committee on Quality Assurance (NCQA).
    Upon hire, this role will be assigned to support either MLTSS or LTSS based on business needs.


Use your skills to make an impact

EARN A $5,000 HIRING BONUS! $2500 is paid after 6 months (180 days) of employment and $2500 is paid after 1 year (365 days) of employment. You must be employed until those dates to be eligible to receive the payment.

Humana pays 100% of eligible tuition expenses and mandatory fees up front to the educational institution and reimburses for qualifying non-tuition expenses (up to $5,000 per funding year).


Required Qualifications

  • Must reside in Illinois

  • Active Illinois license in LCSW, LMFT or LCPC (Nosuperviseesor provisional licenses)

  • 2+ years of post-degree clinical experience in behavioral health setting.

  • Case management experience working with complex SMI, SUD, SED population.

  • Ability to travel to region-based facilities and homes for face-to-face assessments.

  • Ability to use a variety of electronic information applications/software programs including electronic medical records.

  • Intermediate to Advanced computer skills and experience with Microsoft Word, Outlook, and Excel.

  • Valid driver's license, car insurance, and reliable transportation.

Preferred Qualifications

  • Case Management Certification (CCM)

  • 3+ years of in-home assessment or care coordination experience.

  • Experience working with Medicare, Medicaid and dual-eligible populations

  • Field Case Management Experience

  • Knowledge of community health and social service agencies and additional community resources

  • Previous managed care experience

  • Bilingual

Additional Information

  • Workstyle:This is a remote position that will require you to travel.

  • Travel:Up to 75% of the time for collaboration and face-to-face meetings and field interactions with staff, providers, members, and their families.

  • Workdays and Hours:Monday - Friday; 8:00am - 5:00pm Central Standard Time (CST).

  • This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

  • This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance.Individualmust carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage or whichever is higher.

WAH Internet Statement

  • To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

  • At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.

  • Satellite, cellular and microwave connection can be used only if approved by leadership.

  • Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

  • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Interview Format

As part of our hiring process for this opportunity, we will be using an interviewing technology calledHireVueto enhance our hiring and decision-making ability.HireVueallows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance.Individual must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage or whichever is higher.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


$65,000 - $88,600 per year


This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

What Humana employees say

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About Humana

Sourced by ZipRecruiter

Humana Inc., headquartered in Louisville, KY., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

Year founded

1961

Social media

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