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Social Security Jobs (NOW HIRING)

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Job Overview We are seeking a detail-oriented and client-focused Intake Specialist to join our Social Security Disability team. This is a high-volume, phone-based role responsible for conducting ...

Be Seen First

Job Overview We are seeking a detail-oriented and client-focused Intake Specialist to join our Social Security Disability team. This is a high-volume, phone-based role responsible for conducting ...

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Social Security information

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$34.5K

$76.3K

$117K

How much do social security jobs pay per year?

As of Jul 24, 2026, the average yearly pay for social security in the United States is $76,266.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $91,500.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of a Social Security Specialist?

A Social Security Specialist’s day usually involves reviewing and processing benefit applications, verifying eligibility, and assisting clients with questions about retirement, disability, and survivor benefits. They spend time communicating directly with individuals by phone, email, or in-person to clarify requirements and gather necessary documentation. Specialists often collaborate with other government agencies or departments to resolve complex cases or facilitate service delivery. Because the work often involves handling personal and sensitive information, maintaining confidentiality and accuracy is essential. The environment is generally structured, with set procedures and regular performance benchmarks.

What is a Social Security job?

A Social Security job typically involves working for the Social Security Administration (SSA) or a related agency, helping people access retirement, disability, and survivor benefits. Employees may process claims, provide customer service, manage records, or investigate fraud. Roles range from administrative and technical positions to legal and policy-focused jobs. These positions require knowledge of Social Security laws and regulations, and they often involve interacting with the public to ensure they receive the benefits they qualify for.

What are the key skills and qualifications needed to thrive in the Social Security position, and why are they important?

To excel in a Social Security Representative or Specialist role, you need a thorough understanding of federal and state Social Security regulations, strong analytical skills, and experience processing claims or benefits. Familiarity with government case management systems, document management software, and occasional use of specialized databases is important. Exceptional customer service skills, patience, and attention to detail help professionals navigate sensitive client situations and complex paperwork. These capabilities are crucial to delivering accurate guidance, ensuring compliance, and providing supportive service to the public.

More about Social Security jobs
What cities are hiring for Social Security jobs? Cities with the most Social Security job openings:
What are the most commonly searched types of Social Security jobs? The most popular types of Social Security jobs are:
What states have the most Social Security jobs? States with the most job openings for Social Security jobs include:
Infographic showing various Social Security job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $76,266 per year, or $36.7 per hour.
Patient Benefits Coordinator II - Social Security Database

Patient Benefits Coordinator II - Social Security Database

Boston Health Care for the Homeless Program

Boston, MA • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 7 days ago


Job description

Who We Are:
Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens.
From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face.
Job Summary:
Hours: Full-time; 40 hours per week, Monday-Friday, 8:30am-5:00pm
Union: Yes
Union Name: 1199SEIU
Patient Facing: Yes
Boston Health Care for the Homeless Program (BHCHP) is seeking a Patient Benefits Coordinator (PBC) to assist patients with the Social Security application process helping with initial applications, reconsiderations, appeals, and making sure patients file the appropriate paperwork with the Social Security Administration (SSA) and following up accordingly. 
While providing direct patient assistance and operational support at the Barbara McInnis House respite facility and clinic sites across the Boston area, the PBC will maintain a database to track applications submitted by the program and report on the outcomes by presenting data as requested.
This role serves as back up for appointment scheduling and patient intake including fast-paced patient registration during the registration process, providing patient benefits assistance, greeting patients at the clinic front desk, directing patients appropriately, and facilitating communication between patients and clinic staff.
Responsibilities:
  • Assist patients with their Social Security paperwork including initial application, reconsiderations, and appeals; use the online Social Security portal to submit applications and send in supporting documentation whenever possible; register as a representative with the Social Security Administration and follow through on assigned caseload
  • Maintain the program’s internal Social Security database, tracking applications, and reporting on outcomes to the team; meet weekly for case conferencing with the internal Social Security team and be prepared to discuss outstanding cases
  • Outreach to various shelter sites across Greater Boston, assisting patients with Social Security applications and relevant follow-up; provide backup at shelter sites by greeting patients at the front desk and direct them throughout the clinic according to their needs
  • Coordinate with patient’s care team to best prepare Social Security applications and appeals
  • Assist patients and troubleshoot issues with applications for emergency assistance programs (EAEDC)
  • Work with Disability Determination Services (DDS) and their homeless liaison to ensure that patients are receiving timely decisions and follow up on their applications, work with the Social Security Administration’s local Public Relations department to follow up on submitted applications and identify best practices
  • Attend quarterly meetings with DDS and act as the lead for homeless services; organize and attend quarterly meetings with SSA and the internal team
  • Successfully complete MassHealth Certified Application Counselor exam (CAC) within 60 days of hire and maintain active certification status
Qualifications:
  • High school diploma or equivalency required
  • Associate's or bachelor's degree in a related field and/or have attained the requisite skills  from prior work experience (1-2 years experience in a patient benefits or health insurance support capacity) required
  • 2 years of benefits experience in a clinical environment preferred
  • Knowledge of health insurance and entitlement benefits programs preferred
  • Ability to work with minimal supervision successfully
  • Strong computer skills: Microsoft Office Suite including Excel      
  • Familiarity with EPIC (electronic medical record) preferred
  • Bilingual in Spanish/English preferred
Compensation and Benefits:
  • The compensation increases based on years of experience and ranges from $23.00-$35.60 per hour.
  • BHCHP full time employees are eligible for our competitive time off program, health, dental and vision insurance, 403B retirement savings plan, pre-tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency and more.  Benefits are prorated for part-time employees.

 

Does this amazing opportunity interest you? Then we'd love to hear from you.

As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.

Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to.

Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.

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