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Snap Case Worker Jobs in Indiana (NOW HIRING)

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Snap Case Worker information

See Indiana salary details

$28.1K

$45.1K

$66.6K

How much do snap case worker jobs pay per year?

As of Aug 8, 2026, the average yearly pay for snap case worker in Indiana is $45,131.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $51,900.00 per year, depending on experience, location, and employer.

What is a Snap Case Worker?

SNAP Case Workers are professionals who help individuals and families apply for and receive benefits from the Supplemental Nutrition Assistance Program (SNAP), which provides food assistance to those in need. They review applications, determine eligibility, and guide clients through the process of obtaining benefits. SNAP Case Workers also provide information about program rules, answer questions, and may help clients access related social services. Their main goal is to ensure that eligible people receive the support they need to maintain food security.

What are the key skills and qualifications needed to thrive as a Snap Case Worker, and why are they important?

To thrive as a SNAP Case Worker, you need a solid understanding of public assistance programs, eligibility determination, and case management, typically supported by a degree in social work or a related field. Familiarity with state benefit management systems, data entry software, and documentation protocols is essential. Strong interpersonal skills, empathy, attention to detail, and effective communication help build trust with clients and ensure accurate service delivery. These skills are crucial for efficiently assessing client needs, processing benefits, and supporting vulnerable populations within regulatory guidelines.

What is the difference between Snap Case Worker vs Food Stamp Case Worker?

AspectSnap Case WorkerFood Stamp Case Worker
CredentialsHigh school diploma or equivalent; some roles may require social work or human services experienceHigh school diploma or equivalent; similar experience preferred
Work EnvironmentGovernment offices, community agencies, client homesGovernment offices, community outreach settings
Industry UsagePrimarily in social services and public assistance programsSame as Snap Case Worker, often used interchangeably

Both roles involve assisting clients with SNAP benefits, verifying eligibility, and maintaining case records. The terms are often used interchangeably, with 'Snap Case Worker' being more common in recent job postings. The main difference lies in terminology rather than job functions or requirements.

How does a Snap Case Worker typically collaborate with other social service professionals to support clients?

As a Snap Case Worker, collaboration with other social service professionals—such as housing coordinators, healthcare providers, and employment counselors—is a routine part of the job. You’ll often participate in interdisciplinary meetings and case conferences to develop comprehensive support plans for clients. These partnerships help ensure that clients receive holistic assistance by addressing not only their SNAP benefit needs but also related challenges such as housing instability or employment barriers. Strong communication and teamwork skills are essential for effectively connecting clients to the full range of available resources.
What are popular job titles related to Snap Case Worker jobs in Indiana? For Snap Case Worker jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Snap Case Worker jobs in Indiana look for? The top searched job categories for Snap Case Worker jobs in Indiana are:
Snap Case Worker jobs near you
Infographic showing various Snap Case Worker job openings in Indiana as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $45,131 per year, or $21.7 per hour.

Eligibility Specialist - Case Manager

Knowledge Services

Franklin, IN • On-site

$14/hr

Other

PTO

Posted 7 days ago

Job description

Eligibility Assistant

Knowledge Services has a great opportunity for a strong customer service focused individual who wants to make a difference in their daily work life with the FSSA / Division of Family Resources (DFR) as an Eligibility Assistant. This position will provide general office support and assistance for case workers and clients applying for public assistance. This position will provide customer service and interact directly with the general public, clients, office staff, and other state personnel. The DFR is responsible for determining eligibility for individuals applying and/or receiving public assistance. Programs include TANF (cash assistance), SNAP, and Medicaid. The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or "pushing" applications and assisting clients who are applying and/or receiving public assistance among other administrative tasks.

Responsibilities include:

  • Welcome all on-site visitors and determine nature of business
  • Review client information for accuracy
  • Assist with computer applications
  • Schedule client appointments
  • Scan documents into client case file
  • Maintain fax machines and copier functions
  • Answer and direct incoming calls
  • Maintain daily activity reports
  • Deliver outstanding customer service to all clients

Qualifications include:

  • Desire to help others
  • Strong customer service background
  • Ability to maintain confidentiality
  • Handle conflict in a calm manner
  • Reliable and dependable in the work place
  • Ability to multi task
  • Proven job stability
  • High School diploma or equivalent
  • Clean criminal background
  • Previous experience as a Customer Service Representative, Cashier, Clerk, Administrative Assistant, Receptionist, or Front Office desired

This is a long-term position where you can make an immediate impact on your community, plus the potential for promotion. The wage is $14.00/hr with paid time off, benefits, and a 37.5 hour work week of Monday-Friday 8:00AM-4:30PM.

Physical Requirements include:

  • Job frequently requires sitting, handling objects with hands.
  • Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds.
  • Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please contact TalentHR@knowledgeservices.com.

Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with disabilities, veterans, and military families are encouraged to apply.

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