ZipRecruiter

Log In

1

Smith System Trainer Jobs (NOW HIRING)

TBHC Delivers

Operator Safety Trainer

Nashville, TN

Facilitate Smith System training and annual recertification efforts * Coach and support field-level trainers * Support operator coaching and development initiatives Supporting Operations * Partner ...

Waste Pro

Regional Safety Trainer

Fort Myers, FL · On-site

ESSENTIAL JOB FUNCTIONS: 1. Provides initial (Day One) safety training to all new employees 2. Provides initial safe driving training to new employees with CDL's including Smith System Driving, DOT ...

Dollar General

DIRECTOR, FLEET SAFETY

San Antonio, TX · On-site

... of SMITH System Training, Close Quarter Maneuvering training, and completion of Professional Development Plans (PDPs). People Leadership: Lead all team development, diversity, and performance ...

Dollar General

FLEET SAFETY SUPERVISOR

Longview, TX · On-site

Implement SMITH System Training. Has ownership for remedial road test based on DOT guidelines. 20% * Accountable for building strong relationships with drivers and maintenance team through daily ...

APN Software Services Inc

Admin Specialist 1

Tampa, FL · On-site

$43K - $59K/yr

Schedule classes for Apprentice, Smith System Drivers, Annual Compliance and Substation Safety Awareness training programs. Reserve classrooms/conference rooms for ACT, Smith System and Environmental ...

Tornado Bus Company

Trainer

Dallas, TX · On-site

$23/hr

Smith System Certification * Bilingual (English/Spanish) EDUCATION: * High school diploma or equivalent required; additional training beyond high school required. BENEFITS: * 401K * Medical, Vision ...

Dollar General

DIRECTOR, FLEET SAFETY

San Antonio, TX · On-site

... of SMITH System Training, Close Quarter Maneuvering training, and completion of Professional Development Plans (PDPs). People Leadership: Lead all team development, diversity, and performance ...

Tornado Bus Company

Trainer

Dallas, TX · On-site

$23/hr

Smith System Certification * Bilingual (English/Spanish) EDUCATION: * High school diploma or equivalent required; additional training beyond high school required. BENEFITS: * 401K * Medical, Vision ...

Dollar General

FLEET SAFETY SUPERVISOR

Montgomery, AL · On-site

Implement SMITH System Training. Has ownership for remedial road test based on DOT guidelines. 20% * Accountable for building strong relationships with drivers and maintenance team through daily ...

next page

Showing results 1-20

People also search for

All JobsSmith System Trainer Jobs

Smith System Trainer information

See salary details

$42.5K

$71.7K

$119K

How much do smith system trainer jobs pay per year?

As of Jul 7, 2026, the average yearly pay for smith system trainer in the United States is $71,725.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,500.00 and $81,000.00 per year, depending on experience, location, and employer.

What is the highest paid driving job?

The highest paid driving jobs often include specialized roles such as commercial airline pilots, long-haul truck drivers with extensive experience, and corporate or executive chauffeurs. These positions typically require advanced certifications, extensive training, and often involve long hours or high responsibility, leading to higher compensation compared to standard driving roles.

What is a Smith System Trainer?

A Smith System Trainer is a professional certified to teach the Smith System, a driver safety training program designed to reduce collisions and improve driving skills. These trainers provide instruction to commercial drivers or organizations, focusing on defensive driving techniques, hazard recognition, and safe driving habits. Their role includes classroom teaching, behind-the-wheel coaching, and evaluating drivers' performance to ensure safer road behavior. Smith System Trainers help companies lower accident rates and promote a culture of safety among their drivers.

How much does a Smith system instructor make?

Smith System instructors typically earn between $40,000 and $70,000 annually, depending on experience, location, and whether they work for a company or as independent trainers. Compensation may also include benefits such as training materials and certification requirements.

What jobs are difficult to get with a DUI?

A DUI can impact employment opportunities for jobs that require driving, such as delivery drivers, truck drivers, or transportation roles, as many employers conduct background checks and have strict policies regarding alcohol offenses. Additionally, roles in law enforcement, security, or positions requiring a commercial driver's license (CDL) may be difficult to obtain with a DUI on record, especially if the offense occurred recently or multiple times. Some employers may also view a DUI as a risk factor for jobs involving safety-sensitive responsibilities.

What are some common challenges faced by Smith System Trainers when conducting driver safety courses, and how can they be effectively addressed?

Smith System Trainers often encounter challenges such as varying participant engagement levels, language barriers, and differing levels of driving experience among trainees. To address these, trainers can utilize interactive teaching methods, adapt materials to the audience, and encourage open discussion to ensure concepts are clearly understood. Building rapport with participants and providing real-world examples also help in maintaining interest and reinforcing key safety principles. Continuous professional development and feedback collection further enhance training effectiveness.

What are the key skills and qualifications needed to thrive as a Smith System Trainer, and why are they important?

To excel as a Smith System Trainer, you need in-depth knowledge of defensive driving principles, a valid driver's license, and typically prior experience in driver training or fleet safety. Familiarity with Smith System's training materials, presentation tools, and sometimes certifications such as Smith System Instructor Certification are commonly required. Excellent communication, patience, and motivational skills help trainers effectively engage and instruct diverse groups of drivers. These abilities are crucial for ensuring trainees adopt safe driving habits, reducing accidents, and promoting a culture of safety within organizations.

What jobs make $1,000,000 a year?

Jobs that can earn $1,000,000 annually include high-level executive roles such as CEOs and CFOs, successful entrepreneurs, top-tier sales directors, and certain specialized professionals like surgeons or investment bankers. Achieving this income level typically requires extensive experience, advanced skills, and often ownership or equity in a business. For a Smith System Trainer, reaching such earnings is uncommon unless they own a large franchise or operate at an executive level within a training organization.

What is the difference between Smith System Trainer vs Defensive Driving Instructor?

AspectSmith System TrainerDefensive Driving Instructor
CertificationsSmith System certification, driver safety trainingDriver safety, defensive driving certifications
Work EnvironmentTraining centers, corporate settings, fleet companiesDriving schools, corporate training, community programs
Industry UsageTransportation, logistics, corporate fleet managementDriving schools, insurance companies, government agencies

The Smith System Trainer focuses on teaching the Smith System driving safety principles, often within corporate or fleet environments. The Defensive Driving Instructor provides broader driver safety training, including defensive techniques, in various settings. While both roles require driver safety certifications, the Smith System Trainer specializes in the Smith System methodology, whereas the Defensive Driving Instructor covers a wider range of defensive driving skills.

What cities are hiring for Smith System Trainer jobs? Cities with the most Smith System Trainer job openings:
What states have the most Smith System Trainer jobs? States with the most job openings for Smith System Trainer jobs include:
What job categories do people searching Smith System Trainer jobs look for? The top searched job categories for Smith System Trainer jobs are:
Smith System Trainer jobs near you

Customer Operations Manager

Smith System Driver Risk Management

Saint Louis Park, MN • On-site

$110K - $130K/yr

Other

Posted 17 days ago

Job description

About Smith System

Smith System exists to reduce collisions, protect drivers, and save lives. Crashes aren't accidents—they're predictable and preventable. For more than 70 years, Smith System has helped organizations build safer drivers through proven behavior-based training and modern driver risk management solutions.


Position Summary

The Customer Operations Manager is responsible for leading and developing a Customer Facing Team (CFT) while ensuring exceptional customer outcomes, strong client relationships, and long-term account retention. This role combines people leadership, customer strategy, and operational excellence to help customers achieve measurable fleet improvement results.


Reporting directly to Operations leadership, this position plays a critical role in customer satisfaction, employee development, retention, renewals, and long-term business growth.


Key Responsibilities


Customer Relationship Management

  • Create and maintain strong customer relationships that identify opportunities and reduce customer churn.
  • Use discovery skills to understand customer goals and facilitate the goal-setting process.
  • Guide customers on the continuous journey of fleet improvement.
  • Execute contract renewals and maintain accurate CRM records.
  • Conduct Quarterly Business Reviews (QBRs) and align customer objectives with Smith System solutions.


Team Leadership & Development

  • Lead, coach, and develop Customer Facing Team members.
  • Provide training, mentorship, and consistent performance feedback.
  • Execute quarterly reviews and performance improvement plans.
  • Identify employee strengths and align responsibilities to maximize team effectiveness.
  • Develop employees through training, feedback, and career mentorship.


Team Management & Operational Excellence

  • Run weekly team meetings.
  • Assign and prioritize team projects while monitoring bandwidth and team health.
  • Hold team members accountable for predictable and accurate delivery of products and services.
  • Remove obstacles that impede team performance and customer outcomes.


Cross-Functional Leadership

  • Partner with Customer Experience, Sales, Product, and Operations teams.
  • Support customer retention and strategic account planning.
  • Drive alignment between customer goals and Smith System solutions.


Customer Facing Team Scope

Customer Operations Managers guide teams in the delivery of Smith System products and services.



Success is measured by:

  • Customer Satisfaction
  • Customer Retention
  • Renewal Performance
  • Team Performance and Development
  • Achievement of Customer Goals


Qualifications


Required


  • Bachelor's degree or equivalent combination of education and experience.
  • 5+ years of experience in customer success, account management, operations, consulting, or related customer-facing functions.
  • 3+ years of direct people leadership experience.
  • Experience building customer relationships and improving customer retention.
  • Strong communication, facilitation, and interpersonal skills.
  • Experience conducting business reviews and managing stakeholder relationships.
  • Strong organizational and problem-solving abilities.
  • Proficiency with CRM platforms and business productivity tools.



Preferred


  • Experience leading customer success, account management, client services, or operations teams.
  • Experience in SaaS, technology, fleet management, transportation, training, or telematics industries.
  • Experience improving customer retention and operational performance.
  • Familiarity with Salesforce, HubSpot, Monday.com, Geotab, Fleetio, or similar platforms.
  • Experience hiring, onboarding, and developing high-performing teams.


What Success Looks Like


In the First 30 Days


Learn Smith System products, customer workflows, and team responsibilities.

Build relationships with team members, customers, and key stakeholders.

Understand renewal processes, customer metrics, and team priorities.


In the First 90 Days


  • Establish credibility with customers and internal teams.
  • Improve team execution and customer engagement.
  • Implement development plans for team members.
  • Demonstrate measurable progress against customer satisfaction and retention goals.


Reporting & Structure

This position reports directly to Operations leadership and partners closely with Customer Experience, Sales, Product, and other cross-functional teams.


Why Join Smith System

  • Mission-driven organization focused on protecting drivers and improving roadway safety.
  • Opportunity to lead a high-impact customer-facing team.
  • Direct influence on customer success, retention, and company growth.
  • Collaborative culture focused on continuous improvement and employee development.
  • Competitive compensation and benefits package.
  • Hybrid work environment based in St. Louis Park, Minnesota.


Compensation

$110,000 – $130,000 annually depending on experience, skills, and qualifications.


Equal Opportunity Statement

Smith System is committed to diversity and inclusivity. We are proud to be an equal opportunity employer and welcome applicants from all backgrounds and experiences.

Apply