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Smartly Io Jobs (NOW HIRING)

Smartly

Customer Onboarding Manager

New York, NY · On-site

$75K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Smartly.io is seeking an enthusiastic and detail-oriented Customer Onboarding Manager to join our dynamic Onboarding team. As a Customer Onboarding Manager, you will play a crucial role in assisting ...

Smartly

Customer Onboarding Manager

Manhattan, NY · On-site

$75K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Smartly.io is seeking an enthusiastic and detail-oriented Customer Onboarding Manager to join our dynamic Onboarding team. As a Customer Onboarding Manager, you will play a crucial role in assisting ...

Smartly

Customer Onboarding Manager

New York, NY

$75K - $100K/yr

Smartly.io is seeking an enthusiastic and detail-oriented Customer Onboarding Manager to join our dynamic Onboarding team. As a Customer Onboarding Manager, you will play a crucial role in assisting ...

Smartly

Customer Onboarding Manager

New York, NY

$75K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Smartly.io is seeking an enthusiastic and detail-oriented Customer Onboarding Manager to join our dynamic Onboarding team. As a Customer Onboarding Manager, you will play a crucial role in assisting ...

Smartly

Customer Success Manager

Manhattan, NY · On-site

$75K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Success Manager at Smartly.io you will... * Act as the main point of contact for customers to deliver an exceptional customer experience and ensure they get the most value out of their ...

Smartly

Customer Success Manager

New York, NY · On-site

$75K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Success Manager at Smartly.io you will... * Act as the main point of contact for customers to deliver an exceptional customer experience and ensure they get the most value out of their ...

Smartly

Director, Agency Partnerships

New York, NY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Director, Agency Partnerships - NORAM (Pod Lead) Smartly.io is hiring a Director, Agency Partnerships - NORAM to expand and accelerate growth across our North America agency portfolio. This role ...

Smartly

Director, Agency Partnerships

New York, NY · On-site

Director, Agency Partnerships - NORAM (Pod Lead) Smartly.io is hiring a Director, Agency Partnerships - NORAM to expand and accelerate growth across our North America agency portfolio. This role ...

Smartly

Director, Agency Partnerships

New York, NY

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Director, Agency Partnerships - NORAM (Pod Lead) Smartly.io is hiring a Director, Agency Partnerships - NORAM to expand and accelerate growth across our North America agency portfolio. This role ...

Smartly

Customer Success Manager

New York, NY · Hybrid

$75K - $100K/yr

As a Customer Success Manager at Smartly.io you will... * Act as the main point of contact for customers to deliver an exceptional customer experience and ensure they get the most value out of their ...

Smartly

Customer Success Manager

New York, NY · Hybrid

$75K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Success Manager at Smartly.io you will... * Act as the main point of contact for customers to deliver an exceptional customer experience and ensure they get the most value out of their ...

Smartly

Executive Assistant

Manhattan, NY · On-site

$28 - $45/hr

  • Medical

  • Retirement

  • PTO

Represent the Smartly.io brand in all interactions We are looking for you if you have... * Experience in a similar role with a high-growth, fast paced company supporting a senior level executive

Smartly

Executive Assistant

New York, NY · On-site

$28 - $45/hr

  • Medical

  • Retirement

  • PTO

Represent the Smartly.io brand in all interactions We are looking for you if you have... * Experience in a similar role with a high-growth, fast paced company supporting a senior level executive

Smartly

Executive Assistant

New York, NY · Hybrid

$28 - $45/hr

  • Medical

  • Retirement

  • PTO

Represent the Smartly.io brand in all interactions We are looking for you if you have... * Experience in a similar role with a high-growth, fast paced company supporting a senior level executive

Smartly

Executive Assistant

New York, NY · Hybrid

$28 - $45/hr

Represent the Smartly.io brand in all interactions We are looking for you if you have... * Experience in a similar role with a high-growth, fast paced company supporting a senior level executive

incident.io Ltd

Technical Support Engineer

New York, NY · On-site

$150K - $200K/yr

A little about us incident.io is the leading AI incident response platform, relied on by some of ... You are smartly persistent ; have a knack for knowing when to dig deep and when to move on

All JobsSmartly Io Jobs

Smartly Io information

See salary details

$40K

$99.5K

$153.5K

How much do smartly io jobs pay per year?

As of Aug 16, 2026, the average yearly pay for smartly io in the United States is $99,528.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,500.00 and $126,000.00 per year, depending on experience, location, and employer.

What is the difference between Smartly Io vs Data Analyst?

AspectSmartly IoData Analyst
Required CredentialsBachelor's in Computer Science, Data Science, or related fields; certifications like SQL, Python, or cloud platformsBachelor's in Statistics, Mathematics, or related fields; certifications in Excel, SQL, or data visualization tools
Work EnvironmentTech companies, startups, or data-driven organizations; collaborative and project-basedCorporate offices, consulting firms, or finance; analytical and reporting-focused
Employer & Industry UsagePrimarily in tech, e-commerce, and SaaS industriesAcross finance, marketing, healthcare, and consulting sectors

Smartly Io focuses on building and managing data pipelines and cloud infrastructure, while Data Analysts primarily interpret data and generate reports. Both roles require strong analytical skills, but Smartly Io emphasizes technical infrastructure expertise, whereas Data Analysts focus on data interpretation and visualization.

More about Smartly Io jobs

What job categories do people searching Smartly Io jobs look for?

The top searched job categories for Smartly Io jobs are:

Smartly Io jobs near you
Infographic showing various Smartly Io job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 4% Part Time, and 8% Contract. Highlights an 77% Physical, 4% Hybrid, and 19% Remote job distribution, with an average salary of $99,528 per year, or $47.9 per hour.

Customer Onboarding Manager

Smartly

New York, NY • On-site

$75K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Smartly.io is seeking an enthusiastic and detail-oriented Customer Onboarding Manager to join our dynamic Onboarding team. As a Customer Onboarding Manager, you will play a crucial role in assisting our newly-signed customers with the onboarding process, ensuring a seamless and successful transition to the Smartly platform. Your responsibilities will involve working closely with Sales and Customer Success teams to deliver optimal onboarding plans and solutions tailored to our key customers.
What you'll do...
  • Be a subject matter expert on Smartly.io's products and services, understanding the platform's capabilities and effectively communicating and implementing solutions for potential and new customer needs.
  • Work closely with Sales and Customer Success teams to deliver tailored solutions within the Smartly platform, enabling our Tier 1-3 key customers to achieve their business objectives.
  • Take ownership of the technical execution of the onboarding plan, ensuring that customer accounts are set up for a successful and ongoing partnership with Smartly.io.

Key Tasks:
  • Training clients on all key aspects of Smartly's platform.
  • Showcase how to set up reporting views to provide customers with clear visibility into their campaign performance and key metrics.
  • Show how to use feeds to create automations and streamline customer workflows, optimizing efficiency and effectiveness.
  • Tailor the onboarding journey to each customer, understanding their specific challenges and finding solutions within the Smartly tool to drive product adoption and address any gaps.
  • Take ownership of organizing and managing the onboarding process, relieving stressors from Customer Success Managers (CSMs) and collaborating with cross-functional teams at Smartly.io as needed.
  • Collaborate with relevant teams to qualify each case and ensure that all sales promises can be successfully delivered, fostering a culture where a deal is not considered closed until the customer is successfully onboarded.
  • Create visually appealing and effective decks using Google Slides to communicate onboarding plans, campaign strategies, and performance insights to customers.
We're looking for someone who...
  • Has 3-5 years digital experience ideally ideally with exposure to both paid social (Meta) and programmatic media buying
  • Strong understanding of digital advertising platforms and tools.
  • Experience working with Google Sheets, utilizing its features and functions effectively.
  • Proficiency in creating visually appealing and impactful presentations using Google Slides.
  • Excellent communication and interpersonal skills, with the ability to effectively engage with customers and internal stakeholders.
  • Detail-oriented and highly organized, with strong project management skills.
  • Problem-solving mindset and ability to navigate complex situations.
  • Self-motivated and proactive, with the ability to work independently and prioritize tasks.
  • Ability to thrive in a fast-paced and collaborative team environment.
  • Bachelor's degree in a relevant field or equivalent practical experience.

Join our team and contribute to the success of our clients as they embark on their Smartly.io journey. Help shape the onboarding experience and play a vital role in accelerating our customers' time-to-value and long-term partnership.
What We Offer You...
  • Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days
  • Generous healthcare packages & mental health benefits
  • 401K plus matching & equity grants for all new Smartlies
  • Wellness benefit & learning reimbursement opportunities
  • Volunteer time off days & company donation matching opportunities
  • And so much more...

Smartly is committed to being the best place to work for growth-minded individuals to thrive - explore more in our Culture Handbook!
The base pay range for this position is as mentioned below per year, plus an annual performance bonus. We take into consideration an individual's background, expertise, and experience in determining final salary. In addition to annual salary, Smartly's total rewards provide employees with stock options, medical/dental/vision insurances, retirement savings benefits, parental leave, 5 weeks vacation, unlimited sick days, life insurance, and disability benefits. This information is provided in accordance with applicable law. Base pay information is based on market location.
Salary in USD: $75,000 - $100,000
About Smartly
Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers.
Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it.
Visit Smartly to learn more.
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