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Smartly Io Jobs (NOW HIRING)

Customer Success Manager

New York, NY · Hybrid

$75K - $100K/yr

As a Customer Success Manager at Smartly.io you will... * Act as the main point of contact for customers to deliver an exceptional customer experience and ensure they get the most value out of their ...

Customer Success Manager

Manhattan, NY · On-site

$75K - $100K/yr

As a Customer Success Manager at Smartly.io you will... * Act as the main point of contact for customers to deliver an exceptional customer experience and ensure they get the most value out of their ...

Customer Success Manager

New York, NY · On-site

$75K - $100K/yr

As a Customer Success Manager at Smartly.io you will... * Act as the main point of contact for customers to deliver an exceptional customer experience and ensure they get the most value out of their ...

At Smartly, we value a culture where every voice is heard, every perspective is considered, and individuals can make a significant impact. We are committed to building diverse teams and an ...

Technical Support Engineer

New York, NY · On-site

$150K - $200K/yr

About incident.io incident.io is the leading AI incident response platform, built to help teams ... You are smartly persistent ; have a knack for knowing when to dig deep and when to move on ...

Experience utilizing ad management tools like Smartly.io preferred Travel Requirements: No travel required Overtime/Additional Hours Requirements: Additional and non-standard hours may be required ...

Smartly Io information

See salary details

$40K

$99.5K

$153.5K

How much do smartly io jobs pay per year?

As of Jul 7, 2026, the average yearly pay for smartly io in the United States is $99,528.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,500.00 and $126,000.00 per year, depending on experience, location, and employer.

Does Grammarly hire remote workers?

Grammarly hires remote workers for various roles, including customer support, engineering, and content creation. The company offers flexible remote work options, and many positions are fully remote, requiring strong communication skills and relevant experience.

What are the key skills and qualifications needed to thrive as a Smartly.io Specialist, and why are they important?

To thrive as a Smartly.io Specialist, you need expertise in digital marketing, social media advertising (especially on platforms like Facebook and Instagram), and a solid understanding of performance metrics, often supported by a degree in marketing or a related field. Familiarity with the Smartly.io platform, campaign automation tools, and analytics systems is critical, and certifications in digital advertising can be advantageous. Strong analytical thinking, creativity, and effective communication skills set top performers apart in this role. These abilities are essential for optimizing ad campaigns, collaborating with clients, and driving impactful marketing results.

What are some common challenges faced by professionals working with Smartly.io solutions in digital advertising teams?

Professionals using Smartly.io often face challenges such as staying updated with constant changes in advertising platforms (like Facebook or Instagram), managing multiple client campaigns simultaneously, and troubleshooting complex automation or creative optimization workflows. Collaboration with cross-functional teams—including designers, analysts, and account managers—is vital to ensure campaigns meet both creative and performance goals. To succeed, candidates should be comfortable with fast-paced environments and adaptable to evolving client needs and digital marketing trends.

What is a Smartly.io specialist?

A Smartly.io specialist is a professional skilled in using the Smartly.io platform to create, manage, and optimize digital advertising campaigns across social media channels like Facebook, Instagram, and Pinterest. They are responsible for automating ad operations, analyzing campaign performance, and implementing strategies to improve ad effectiveness. These specialists often work with creative, data, and marketing teams to achieve business goals through paid social advertising.

Is Smartly a good company?

Smartly Io is a company that offers online marketing and advertising solutions, focusing on data-driven strategies and automation tools. The company's reputation varies based on employee reviews and client feedback, so researching current reviews and industry standing can provide a clearer picture of its work environment and reliability.

Which 3 jobs will survive AI?

Smartly Io, as an IoT-focused role, is likely to see continued demand for jobs involving IoT device management, cybersecurity, and data analysis, as these require complex problem-solving and human oversight. Roles that involve creative thinking, emotional intelligence, and strategic decision-making, such as cybersecurity specialists, data scientists, and IoT system architects, are less susceptible to automation. Skills in programming, system integration, and certification in relevant technologies will also support job security in these areas.

Who is the CEO of Smartly io?

Smartly.io is a company that provides advertising automation and creative management solutions. As of October 2023, the CEO of Smartly.io is Kristo Käärmann. Leadership roles can change, so it's advisable to check the company's official website for the most current information.

What is the difference between Smartly Io vs Data Analyst?

AspectSmartly IoData Analyst
Required CredentialsBachelor's in Computer Science, Data Science, or related fields; certifications like SQL, Python, or cloud platformsBachelor's in Statistics, Mathematics, or related fields; certifications in Excel, SQL, or data visualization tools
Work EnvironmentTech companies, startups, or data-driven organizations; collaborative and project-basedCorporate offices, consulting firms, or finance; analytical and reporting-focused
Employer & Industry UsagePrimarily in tech, e-commerce, and SaaS industriesAcross finance, marketing, healthcare, and consulting sectors

Smartly Io focuses on building and managing data pipelines and cloud infrastructure, while Data Analysts primarily interpret data and generate reports. Both roles require strong analytical skills, but Smartly Io emphasizes technical infrastructure expertise, whereas Data Analysts focus on data interpretation and visualization.

More about Smartly Io jobs
Infographic showing various Smartly Io job openings in the United States as of July 2026, with employment types broken down into 91% Full Time, 5% Part Time, and 4% Contract. Highlights an 77% Physical, 3% Hybrid, and 20% Remote job distribution, with an average salary of $99,528 per year, or $47.9 per hour.

Customer Success Manager

Smartly

New York, NY • Hybrid

$75K - $100K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago


Job description

Are you passionate about being at the forefront of the ever-evolving social advertising industry? Do you take pride in driving retention and growth among valued customers by understanding their business needs and helping them succeed?

We're looking for a dynamic Customer Success Manager to join us, as part of our growing Enterprise Customer Success team, in our mission to help advertisers unlock greater performance and creativity in social advertising by combining ad buying and creative automation.

In this role, you will manage a growing book of business and drive adoption and outcomes leading to renewals, expansion, and advocacy across your portfolio. You function as the crucial link between customers, partners like Facebook, TikTok, Pinterest and Snapchat, and our Product Development teams. You will be delivering first-class support, challenging the status quo and building solutions for business needs and outcomes.

As a Customer Success Manager at Smartly.io you will...
  • Act as the main point of contact for customers to deliver an exceptional customer experience and ensure they get the most value out of their social advertising
  • Become a specialist in the Smartly.io platform and digital advertising in general so as to be able to continuously solve problems for customers and provide best practices and consultative advice
  • Build and foster strong relationships with customers as well as partners like Facebook and Pinterest
  • Be the voice of customers to inform our sales process and product roadmap
  • Collaborate effectively across functions including Sales, Marketing, Technical Solutions, Services, Product and Engineering
  • Help Smartly.io build a world-class Customer Success organization; contribute to build a library of knowledge that differentiates us from competitors and helps win and retain customers, optimize existing processes within the company and actively enhance all Customer Success initiatives
We are looking for you if you...
  • Possess 5+ years of relevant experience in a customer success or similar customer-facing function
  • Have advanced knowledge of social advertising (Facebook, Pinterest, Snapchat etc)
  • Are highly empathetic, with a positive attitude and a strong desire to help our customers reach their goals
  • Have a results-driven mentality, with a bias for action and collaboration
  • Are able to explain complex concepts clearly and translate data into insights
  • Have self-driven, entrepreneurial spirit
  • Have strong spoken and written communication skills
  • Are able and willing to travel for meetings, conferences and industry events (when possible)
Perks & Benefits...
  • Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days
  • Generous healthcare packages & mental health benefits
  • Monthly wellness benefit and learning reimbursement opportunities 
  • 401K plus matching & equity grants for all new Smartlies
  • Volunteer time off days & company donation matching opportunities 
  • Choice of computer (MAC or PC) 
  • And so much more...

The base pay range for this position is as mentioned below per year, plus annual bonus. We take into consideration an individual's background, expertise, and experience in determining final salary. In addition to annual salary, Smartly's total rewards provide employees with stock options, medical/dental/vision insurance, retirement savings benefits, parental leave, 5 weeks vacation, unlimited sick days, life insurance and disability benefits. To learn more visit https://www.smartly.io/careers#our-benefits. This information is provided in accordance with applicable law. Base pay information is based on market location. 

Salary in USD: $75,000 - $100,000
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