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Ski Resort Operations Manager Jobs in Virginia (NOW HIRING)

Massanutten

Food and Beverage Operations Manager

VA · On-site

Massanutten Resort | Great Eastern Purveyors (GEP) Food and Beverage Operations Manager We are seeking a dynamic and experienced Food & Beverage Operations Manager to lead and elevate our restaurant ...

Massanutten

Ski/Bike Patroller (Seasonal)

Mcgaheysville, VA · On-site

$15.50 - $19.75/hr

Massanutten Resort Job Summary The Ski/Bike Patroller provides on-mountain first aid and transportation, manages incidents, and promotes safety through hazard mitigation and skier/rider education.

Massanutten

Ski/Bike Patroller (Seasonal)

VA · On-site

$15.50 - $19.75/hr

Massanutten Resort Job Summary The Ski/Bike Patroller provides on-mountain first aid and transportation, manages incidents, and promotes safety through hazard mitigation and skier/rider education.

Blue Water Hospitality Group, LLC

Resort Manager

Luray, VA · On-site

$85K - $100K/yr

As the Resort General Manager overseeing a 24/7 operation, we need a dynamic leader who can engage and motivate their team to exceed guest expectations while maintaining a pulse on operational needs ...

Vacatia

Front Desk Associate (PT)

Virginia Beach, VA

$15/hr

Manage room assignments, reservations, and billing with accuracy * Process payments and handle cash ... Opportunities to grow within hospitality and resort operations * Be part of creating memorable ...

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Ski Resort Operations Manager information

What does a ski resort operations manager do?

A Ski Resort Operations Manager oversees the daily operations of a ski resort, ensuring all departments run smoothly and safely. Their responsibilities typically include managing staff, coordinating ski lift operations, maintaining equipment, ensuring guest safety, and delivering excellent customer service. They also collaborate with other managers to optimize resort services and handle emergency situations as needed. This role is essential for providing guests with a safe and enjoyable experience during the ski season.

What are the key skills and qualifications needed to thrive as a ski resort operations manager?

To thrive as a Ski Resort Operations Manager, you need expertise in resort management, knowledge of ski area safety protocols, and experience in hospitality, often supported by a degree in hospitality or business management. Familiarity with resort management software, scheduling systems, and safety certification such as PSIA/AASI or avalanche training is typically required. Strong leadership, problem-solving, and effective communication skills help you manage diverse teams and provide excellent guest experiences. These skills ensure smooth resort operations, guest safety, and high-quality service in a dynamic and seasonal environment.

What are some common challenges faced by ski resort operations managers during peak season, and how can they effectively address them?

During peak season, Ski Resort Operations Managers often face challenges such as managing high guest volumes, coordinating multiple departments (like lift operations, maintenance, and guest services), and ensuring safety on the slopes. Effective communication, proactive scheduling, and real-time problem-solving are crucial to maintaining smooth operations. Managers typically rely on strong leadership and adaptability to handle weather-related disruptions and guest concerns, while also motivating staff to deliver excellent service during busy periods.

What is the difference between Ski Resort Operations Manager vs Ski Resort Supervisor?

AspectSki Resort Operations ManagerSki Resort Supervisor
ResponsibilitiesOversees entire resort operations, including guest services, safety, and staff managementManages daily activities of specific departments, such as lift operations or guest services
CredentialsExperience in resort management, certifications in safety and hospitalityRelevant experience in specific resort departments, safety certifications often required
Work EnvironmentOffice-based with on-site visits, overseeing multiple departmentsPrimarily on-site, supervising staff and operations directly
Industry UsageCommonly used in larger resorts with multiple departmentsUsed in resorts of all sizes, focusing on specific operational areas

The Ski Resort Operations Manager has a broader scope, overseeing overall resort functions, while the Ski Resort Supervisor focuses on managing specific departments or areas. Both roles require safety certifications and industry experience, but the manager's role is more strategic and comprehensive.

What are popular job titles related to Ski Resort Operations Manager jobs in Virginia?

For Ski Resort Operations Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Ski Resort Operations Manager jobs in Virginia look for?

The top searched job categories for Ski Resort Operations Manager jobs in Virginia are:

What cities in Virginia are hiring for Ski Resort Operations Manager jobs?

Cities in Virginia with the most Ski Resort Operations Manager job openings:

Ski Resort Operations Manager jobs near you

Food and Beverage Operations Manager

Massanutten

VA • On-site

Full-time

Medical, Dental, Vision, PTO

Re-posted 3 days ago

Job description

Massanutten Resort | Great Eastern Purveyors (GEP)
Food and Beverage Operations Manager
We are seeking a dynamic and experienced Food & Beverage Operations Manager to lead and elevate our restaurant operations across the resort. This role is ideal for a hands-on leader who thrives in a fast-paced environment and is passionate about developing teams, delivering exceptional guest experiences, and driving business performance.
As a key leader, you will collaborate with the Vice President of Great Eastern Purveyors oversee multiple dining operations, coach and develop managers, and play a critical role in shaping innovative food and beverage offerings that appeal to both resort guests and the local community.
What You Will Do
As the Food and Beverage Operations Manager, you will lead all restaurant operations and performance, including:
  • Lead and support restaurant managers across multiple locations, ensuring operational excellence
  • Monitor performance metrics and implement strategies to drive revenue growth and cost control
  • Oversee inventory management, purchasing, and product mix optimization
  • Develop and execute staff training, leadership development, and performance management programs
  • Partner with leadership on budgeting, forecasting, and long-term business planning
  • Stay ahead of industry trends and introduce new products and concepts
  • Ensure compliance with all safety, health, and ABC regulations
  • Maintain a strong, visible presence in operations with a hands-on leadership approach
  • Build relationships with vendors, partners, and the local community

What We Are Looking For
Required Qualifications
  • Excellent written and verbal communication skills
  • Strong attention to detail and organizational skills
  • Proficient computer skills (including but not limited to Microsoft Word, Excel, Outlook, and database applications)
  • 3-5 Years of food and beverage management experience
  • Understanding of ABC regulations
  • Knowledgeable with adult beverages (beer, wine, and liquor)

Desired Qualifications
  • Resort, hospitality, or tourism experience
  • Industry-specific knowledge of operations including point of sale systems
  • Virginia ABC Manager Certification (or ability to obtain)
  • ServSafe Certification

Schedule
Flexible Schedule, operations-driven schedule including mornings, evenings, weekends, and holidays
What We Offer
Pay Type: Salary
A comprehensive benefits package designed to support your health, well-being, and career growth:
  • Health, Dental, & Vision Insurance Available
  • Paid Time Off (PTO) & Holidays
  • ESOP (Employee Stock Ownership Plan)
  • Employee Perks (discount on resort amenities, dining, retail, travel packages, and more)
  • Professional Development & Internal Training Opportunities
  • Leadership Growth & Career Advancement Paths

Make Your Mark - Apply Today!
Apply now and provide remarkable food and beverage experiences to our guests. Applications accepted until 2:00 PM Monday, July 13.
For more information, contact us at 540.437.3372 or shenandoahprovisions@massresort.com.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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