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Short Term Disability Case Manager Jobs in Raleigh, NC

Addison Group

Case Manager

Raleigh, NC · On-site

$19.50 - $25/hr

Worker's Compensation Case Manager Location: Raleigh, NC Type: Full-Time, Contract-to-Hire Schedule ... Short-Term Disability * 12 Paid Holidays * Wellness Days * Volunteer Days * Paid Time Off (PTO)

Advocate Aurora Health

Case Manager SE

Wake Forest, NC · On-site

$38.20 - $57.30/hr

The Case Manager facilitates optimal outcomes for all parties involved through advocacy ... and Short- and Long-Term Disability * Flexible Spending Accounts for eligible health care and ...

Advocate Aurora Health

Case Manager SE

Wake Forest, NC · On-site

$38.20 - $57.30/hr

The Case Manager facilitates optimal outcomes for all parties involved through advocacy ... and Short- and Long-Term Disability * Flexible Spending Accounts for eligible health care and ...

KMRG LLC

Clinical Case Manager

Raleigh, NC · On-site

$95K - $115K/yr

Facilitate Integrated Disability Evaluation System case coordination * Provide line-of-duty-related behavioral-health case management * Deliver command consultation and case consultation through ...

Lifepoint Health

Case Manager, Rehabilitation

Apex, NC · On-site

Case Manager Job Type: Full-Time Your experience matters Peak Rehabilitation Hospital is operated ... Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability ...

Duke University

Case Manager- Float

Durham, NC

The Case Manager collaborates closely with interdisciplinary teams, patients, families, and ... individual's age, color, disability, gender, gender expression, gender identity, genetic ...

KMRG LLC

Behavioral Health Case Manager

Raleigh, NC · On-site

$95K - $115K/yr

Facilitate Integrated Disability Evaluation System case coordination * Provide line-of-duty-related behavioral-health case management * Deliver command consultation and case consultation through ...

Duke Health

Case Manager- Float

Durham, NC

The Case Manager collaborates closely with interdisciplinary teams, patients, families, and ... individual's age, color, disability, gender, gender expression, gender identity, genetic ...

Duke Health

Case Manager Oncology

Durham, NC · On-site

The Case Manager collaborates closely with interdisciplinary teams, patients, families, and ... individual's age, color, disability, gender, gender expression, gender identity, genetic ...

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Short Term Disability Case Manager information

See Raleigh, NC salary details

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How much do short term disability case manager jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for short term disability case manager in Raleigh, NC is $24.06, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $26.15 per hour, depending on experience, location, and employer.

What does a Short Term Disability Case Manager do?

A Short Term Disability Case Manager is responsible for overseeing and coordinating the claims process for employees who are temporarily unable to work due to illness or injury. They review medical documentation, communicate with claimants, healthcare providers, and employers, and ensure that claims are processed efficiently and in compliance with regulations. Their goal is to support claimants through their recovery while managing the employer’s short term disability policies and ensuring fair decisions are made about benefits eligibility.

What is the difference between Short Term Disability Case Manager vs Long Term Disability Case Manager?

AspectShort Term Disability Case ManagerLong Term Disability Case Manager
CredentialsTypically requires a bachelor's degree in healthcare, social work, or related field; certifications like CRC or CDMS are commonSimilar credentials as short term, often requiring experience in disability or insurance claims
Work EnvironmentOffice-based, handling claims for short-term disability benefits, often with regular hoursSimilar environment, managing long-term claims, sometimes with more complex case management
Employer & IndustryInsurance companies, third-party administrators, healthcare providersInsurance companies, disability management firms, healthcare organizations

While both roles involve managing disability claims, Short Term Disability Case Managers focus on temporary, short-duration claims, whereas Long Term Disability Case Managers handle more complex, long-term cases. The skills, credentials, and work environments are quite similar, but the scope and duration of cases differ.

What are the key skills and qualifications needed to thrive as a Short Term Disability Case Manager, and why are they important?

To thrive as a Short Term Disability Case Manager, you need knowledge of disability claims processes, medical terminology, and a relevant degree or experience in insurance, healthcare, or case management. Familiarity with claims management systems, Microsoft Office Suite, and sometimes certification such as Certified Case Manager (CCM) is valuable. Exceptional organizational skills, empathy, and effective communication help build trust with clients and coordinate with healthcare providers. These skills ensure accurate claim evaluation, regulatory compliance, and positive client outcomes during challenging times.

What are some common challenges faced by Short Term Disability Case Managers, and how can they be managed effectively?

Short Term Disability Case Managers often face challenges such as balancing a high caseload, ensuring timely communication with both claimants and healthcare providers, and navigating complex medical and legal documentation requirements. Effective organization, clear communication, and a strong understanding of disability policies are crucial for success in this role. Many employers provide ongoing training and utilize case management software to streamline processes, which can help Case Managers stay on top of deadlines and deliver quality support to claimants.
What are popular job titles related to Short Term Disability Case Manager jobs in Raleigh, NC? For Short Term Disability Case Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Short Term Disability Case Manager jobs in Raleigh, NC look for? The top searched job categories for Short Term Disability Case Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Short Term Disability Case Manager jobs? Cities near Raleigh, NC with the most Short Term Disability Case Manager job openings:
Short Term Disability Case Manager jobs near you
Infographic showing various Short Term Disability Case Manager job openings in Raleigh, NC as of June 2026, with employment types broken down into 82% Full Time, 10% Part Time, 1% Temporary, 6% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $50,053 per year, or $24.1 per hour.

Case Manager

Addison Group

Raleigh, NC • On-site

$19.50 - $25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Job Title: Worker's Compensation Case Manager


Location: Raleigh, NC

Type: Full-Time, Contract-to-Hire

Schedule: Monday–Friday | 8:30 AM–5:00 PM


Overview:

Addison Group is partnering with a respected law firm to identify a Worker's Compensation Case Manager to support a busy Workers' Compensation Attorney. This position is ideal for an organized legal professional with North Carolina Workers' Compensation experience who enjoys managing a high-volume caseload, building strong client relationships, and ensuring cases move efficiently from intake through resolution. The Worker's Compensation Case Manager will serve as the primary liaison between clients, attorneys, medical providers, insurance adjusters, and the North Carolina Industrial Commission while delivering exceptional customer service throughout the life of each claim.


Key Responsibilities:

  • Manage up to 150 North Carolina Workers' Compensation cases from intake through resolution.
  • Serve as the primary point of contact for clients, providing regular updates regarding treatment, benefits, discovery, and case status.
  • Coordinate communication between attorneys, clients, medical providers, insurance adjusters, and the North Carolina Industrial Commission.
  • Maintain attorney calendars by scheduling hearings, mediations, depositions, client meetings, and court deadlines.
  • Request, organize, summarize, and maintain medical records and medical billing documentation.
  • Draft legal correspondence, discovery responses, affidavits, motions, and other case-related documents.
  • Prepare and electronically file documents with the North Carolina Industrial Commission.
  • Coordinate mediations, hearings, and client appointments while ensuring all deadlines are met.
  • Review case files for completeness, accuracy, and compliance.
  • Prepare and supplement discovery responses.
  • Maintain organized electronic and physical case files using legal case management software.
  • Provide administrative support including scanning, filing, copying, and mailing legal documents.


What They're Looking For:

  • Minimum of 2 years of recent North Carolina Workers' Compensation experience as a Case Manager, Paralegal, or similar role.
  • Experience managing a high-volume caseload (up to 150 active files).
  • At least 1 year of experience utilizing legal case management software.
  • Strong knowledge of North Carolina Workers' Compensation procedures and Industrial Commission filings.
  • Excellent verbal and written communication skills with exceptional client service abilities.
  • Strong organizational, time-management, and multitasking skills.
  • Ability to prioritize competing deadlines while working independently.
  • Excellent attention to detail and analytical thinking.
  • Proficiency with Microsoft Office and legal case management software.
  • High School Diploma or GED required; Associate's or Bachelor's degree preferred.
  • Paralegal Certificate or related legal studies preferred.
  • Bilingual Spanish is highly preferred.


Systems & Tools:

  • Legal Case Management Software
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • North Carolina Industrial Commission E-Filing System
  • Electronic Document Management Systems


Compensation & Benefits:

  • Contract-to-Hire opportunity
  • Medical, Dental, Vision, and 401(k) while on contract through Addison Group
  • Upon permanent hire:
  • Medical, Dental & Vision Insurance
  • Life Insurance
  • Short-Term Disability
  • 12 Paid Holidays
  • Wellness Days
  • Volunteer Days
  • Paid Time Off (PTO)
  • Hybrid work opportunity after successful training period


Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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