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Shopping Concierge Jobs (NOW HIRING)

AccorHotel

Concierge

New York, NY · On-site

$42/hr

The Concierge is responsible for creating personalized, unforgettable guest experiences through ... and shopping * Coordinate transportation, ticketing, dining, and spa reservations * Source ...

Planned Companies

Concierge

Manhattan, NY

$23.50/hr

Planned Companies -Concierge - Schedule: ON-CALL, Must have availability in the mornings and ... Provide direction, referrals and helps access local entertainment, dining, retail shopping ...

GardaWorld

$18.76/hr

As a Concierge Security Guard, there is a high focus on customer service since you will be working with people all shift, in environments such as office towers, hotels, shopping centers, etc.

Planned Companies

Concierge

Manhattan, NY · On-site

$23.50/hr

Planned Companies -Concierge - Schedule: ON-CALL, Must have availability in the mornings and ... Provide direction, referrals and helps access local entertainment, dining, retail shopping ...

All Guest Services

Hotel Concierge

Orlando, FL · On-site

$14 - $25/hr

About the Role: The Hotel Concierge plays a pivotal role in enhancing the guest experience by ... Answer questions they may have about theme parks, attractions, restaurants, shopping or anything ...

Southern Land Company

Concierge

White Plains, NY · On-site

$20 - $21/hr

The Concierge is the first impression of the community and will provide superior customer service ... Research local area dining, entertainment, shopping options, etc. to answer resident and guest ...

Planned Companies

Concierge

Manhattan, NY · On-site

$23.50/hr

Must have previous Concierge experience!* Summary Planned Companies' clients realize welcoming ... Provide direction, referrals and helps access local entertainment, dining, retail shopping ...

Planned Companies

Concierge

Manhattan, NY

Planned Companies -Concierge - Schedule: ON-CALL, Must have availability in the mornings and ... Provide direction, referrals and helps access local entertainment, dining, retail shopping ...

Albertsons

Concierge

Lubbock, TX · On-site

$13.25 - $17.25/hr

As the Concierge, no one day is ever the same! You know that when a customer enters your department ... As friendly, enthusiastic people who enjoy offering customers an exceptional shopping experience ...

OmniTRAX

Concierge II

Denver, CO · On-site

$16 - $20.50/hr

Provides information about local features, such as shopping, dining, nightlife, or recreational ... Support Tier 1 concierge - Training and Guidance on company standards and practices * Perform ...

JLL

Concierge

San Francisco, CA

$23 - $26/hr

... shopping experience. This includes staying up-to-date on the latest details for and promoting ... The Concierge will demonstrate a passion for and understanding of providing service at a VIP level ...

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Shopping Concierge information

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How much do shopping concierge jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for shopping concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is a shopping concierge?

A Shopping Concierge assists clients with personalized shopping experiences, helping them find products, make purchases, and arrange deliveries. They may work in luxury retail, hotels, or online services, catering to individual preferences and needs. Their role includes providing recommendations, sourcing hard-to-find items, and ensuring a seamless shopping experience.

What does a shopping concierge do?

A typical day for a Shopping Concierge involves assisting clients with product selection, making personalized recommendations, managing special requests, and coordinating deliveries or returns. Shopping Concierges frequently liaise with sales associates, store managers, and customer service teams to source specific items and ensure seamless service. The role requires balancing multiple client needs, maintaining up-to-date knowledge of current trends, and often responding quickly to last-minute requests. Working in a luxurious, fast-paced retail environment, Shopping Concierges play a vital role in creating memorable shopping experiences and cultivating client loyalty.

What skills and qualifications are needed to thrive as a shopping concierge?

To excel as a Shopping Concierge, you need a strong aptitude for personalized service, in-depth product knowledge, and attention to detail, typically supported by experience in retail, hospitality, or luxury services. Familiarity with inventory management systems, point of sale (POS) platforms, and digital communication tools is often required. Exceptional interpersonal skills, discretion, and problem-solving abilities set outstanding candidates apart. These competencies enable Shopping Concierges to deliver tailored shopping experiences, exceed client expectations, and build lasting customer relationships.

Do shopping concierges make good money?

Shopping concierges typically earn an hourly wage or commission, with salaries varying based on experience, location, and client base. On average, they can make from $12 to $25 per hour, with some earning additional tips or bonuses for high-end services. Income potential increases with specialization and reputation in the industry.

How do I get hired as a shopping concierge?

To become a shopping concierge, candidates typically need strong customer service skills, knowledge of retail or luxury brands, and familiarity with shopping platforms or tools. Relevant experience in retail, hospitality, or personal assistance can improve chances, and some roles may require certifications or background checks. Building a professional network and demonstrating excellent communication skills are also beneficial.
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What are the most commonly searched types of Shopping Concierge jobs?

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What job categories do people searching Shopping Concierge jobs look for?

The top searched job categories for Shopping Concierge jobs are:

Shopping Concierge jobs near you
Infographic showing various Shopping Concierge job openings in the United States as of August 2026, with employment types broken down into 49% Full Time, 49% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Concierge

AccorHotel

New York, NY • On-site

$42/hr

Full-time

Re-posted 18 days ago

Job description

Company Description
The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world's finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture.
Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York.
Job Description
The Concierge is responsible for creating personalized, unforgettable guest experiences through thoughtful recommendations, detailed planning, and elevated service. Whether arranging reservations, sourcing rare items, or opening doors to exclusive opportunities, the Concierge anticipates guest needs and delivers with creativity, discretion, and expertise.
This full-time position has hourly compensation of $42.00 per hour.
DUTIES AND RESPONSIBILITIES
Provide curated recommendations for dining, entertainment, cultural events, wellness, and shopping
  • Coordinate transportation, ticketing, dining, and spa reservations
  • Source specialty items, personalized gifts, and off-menu requests with discretion and resourcefulness
  • Follow up on all guest inquiries and requests to ensure satisfaction
  • Keep detailed records of guest preferences and requests in CRM and PMS systems
  • Liaise with Front Office, Housekeeping, Spa, F&B, and external partners to coordinate experiences seamlessly
  • Support VIP and celebrity guest handling in collaboration with Guest Experience leadership
  • Communicate effectively with all departments to ensure guest expectations are met and exceeded
  • Stay up-to-date on city happenings, seasonal programming, and luxury trends
  • Maintain updated vendor contact lists and preferred partners
  • Handle incoming calls and emails for Concierge services with discretion and poise
  • Support special projects and activations as assigned by leadership

Qualifications
  • 2+ years of experience as a Concierge in a luxury hotel or equivalent high-end guest services role
  • In-depth knowledge of New York City's cultural, culinary, and entertainment landscape
  • Fluent in English; additional language skills strongly preferred (Spanish, French, Portuguese)
  • High level of discretion and emotional intelligence
  • Familiarity with Opera PMS, ALICE, or other guest service systems
  • Les Clef d'Or preferred

SKILLS
  • Expert-level communication and problem-solving abilities
  • Strong network and resourcefulness to fulfill complex guest requests
  • Well-organized with strong follow-through and attention to detail
  • Warm, polished, and confident in high-pressure situations

PHYSICAL DEMANDS AND WORK ENVIRONMENT
  • Endure various physical movements throughout the work areas
  • Ability to move safely in uneven terrain or in confined spaces
  • Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift
  • Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds

Additional Information
All your information will be kept confidential according to EEO guidelines.

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