From Home Shopping Concierge Jobs (NOW HIRING)

Company Overview: MacKenzie-Childs is a leading home furnishings retail company known for its unique design, high-quality products and exceptional customer service. We specialize in offering a wide range of kitchen, entertaining, decor and furniture items that cater to various styles and preferences, ensuring our customers find exactly what they need to make their homes joyful and stylish.

Position Summary:

MacKenzie-Childs is seeking a dynamic and results-oriented National Account Manager - Home Shopping Channel to lead the strategic growth and execution of our Home Shopping business. This individual will be responsible for developing and executing sales strategies, managing key customer relationships, and driving profitable growth across our Home Shopping partners, including QVC (U.S.) and TSC (Canada). This role requires ownership of the complete business-from strategic planning and merchandising to live show execution and cross-functional leadership.

Essential Job Duties and Responsibilities: (Additional duties may be assigned)

• Develop and execute annual and seasonal sales strategies.
• Own P&L performance for assigned Home Shopping accounts.
• Build relationships with Buyers, DMMs, GMMs and key stakeholders.
• Develop annual business plans including sales, shipments, gross margin and assortments.
• Negotiate promotional opportunities and merchandising initiatives.
• Lead all aspects of show planning including pre-production, host calls, inventory planning and post-show analysis.
• Partner with Marketing, Creative, Visual Merchandising, Product Development, Planning Supply chain, Finance & Distribution Center.
• Develop Home Shopping-exclusive digital content and social media support.
• Prepare monthly, quarterly and annual forecasts and business reviews.
• Analyze KPIs and identify opportunities for growth.
• Manage QVC (U.S.) and TSC (Canada).

Supervisory Responsibilities: No supervisory responsibilities

Education and Experience:  

• Bachelor's degree in Business, Marketing, Sales or related field.
• 3–5+ years of Home Shopping sales experience.
• Experience managing national retail accounts.

Special Requirements:

• Weekend work to suit business needs.

Knowledge, Skills, and Abilities:

• Ability to multitask and work in a fast-paced, dynamic and changing environment with a focus on meeting deadlines.
• Excellent attention to detail.
• Maintain consistent, dependable attendance
• Computer proficiency includes word processing, data entry, spreadsheets, and generating reports using standard software applications.
• Excellent communication skills, both written and verbal.
• Excellent organizational and project management skills.
• Attention to details and time management skills.
• Ability to maintain accurate records and data files.
• Ability to analyze and solve problems.

Key Competencies:

• Strategic Thinking
• P&L Management
• Sales Strategy
• Relationship Management
• Forecasting & Analytics
• Executive Presentation Skills
• Cross-functional Leadership
• Results Orientation

Equipment Used:  Computer, printer, scanner, telephone, and photocopier.

Travel Requirements:

• Travel to Atlanta Market two weeks per year (January and July)
• Travel to Aurora, NY at least 2 weeks per year (April and October)
• Additional travel to visit Home Shopping accounts as required for live airings and key account meetings. One time per month.

Pay Rate: $90,000-$110,000 Salary 

Benefits:

• Competitive salary commensurate with experience
• Comprehensive benefits package including medical, dental, and vision coverage
• 401K Retirement Savings + Company Match
• Paid Vacation, PTO and Holidays
• Company sponsored life insurance and LTD
• Health Savings Account + Company Match
• Generous Employee Discount
• Verizon Discount
• Referral Bonus Program
• Opportunities for professional development and career advancement

MacKenzie-Childs is committed to creating a diverse and inclusive environment. We are proud to be an equal opportunity employer and welcome applications from all qualified candidates.