A store that runs flawlessly. Messaging that is clear. Operations that feel effortless to the ... You think like an owner. You move quickly, solve problems independently, and take full ...
A store that runs flawlessly. Messaging that is clear. Operations that feel effortless to the ... You think like an owner. You move quickly, solve problems independently, and take full ...
Your Core Focus * Take full ownership of Shopify store operations and customer experience ... You think like an owner. You move quickly, solve problems independently, and take full ...
Your Core Focus * Take full ownership of Shopify store operations and customer experience ... You think like an owner. You move quickly, solve problems independently, and take full ...
Your Core Focus * Take full ownership of Shopify store operations and customer experience ... You think like an owner. You move quickly, solve problems independently, and take full ...
Your Core Focus * Take full ownership of Shopify store operations and customer experience ... You think like an owner. You move quickly, solve problems independently, and take full ...
... owned channels Requirements * 3-6+ years of experience in lifecycle, growth, or performance marketing for e-commerce brands * Direct, hands-on experience operating Shopify (or Shopify Plus) stores ...
... owned channels Requirements * 3-6+ years of experience in lifecycle, growth, or performance marketing for e-commerce brands * Direct, hands-on experience operating Shopify (or Shopify Plus) stores ...
... owned channels Requirements * 3-6+ years of experience in lifecycle, growth, or performance marketing for e-commerce brands * Direct, hands-on experience operating Shopify (or Shopify Plus) stores ...
Quick apply
... owned channels Requirements * 3-6+ years of experience in lifecycle, growth, or performance marketing for e-commerce brands * Direct, hands-on experience operating Shopify (or Shopify Plus) stores ...
Oversee D2C sales performance on individual brand websites, ensuring best-in-class Shopify store ... and owned channels. * Oversee customer engagement programs including email and SMS marketing ...
Oversee D2C sales performance on individual brand websites, ensuring best-in-class Shopify store ... and owned channels. * Oversee customer engagement programs including email and SMS marketing ...
E-Commerce Director
Baton Rouge, LA · On-site
Oversee D2C sales performance on individual brand websites, ensuring best-in-class Shopify store ... and owned channels. * Oversee customer engagement programs including email and SMS marketing ...
Quick apply
E-Commerce Director
Baton Rouge, LA · On-site
Oversee D2C sales performance on individual brand websites, ensuring best-in-class Shopify store ... and owned channels. * Oversee customer engagement programs including email and SMS marketing ...
E-Commerce Director
Baton Rouge, LA · On-site
Oversee D2C sales performance on individual brand websites, ensuring best-in-class Shopify store ... and owned channels. * Oversee customer engagement programs including email and SMS marketing ...
E-Commerce Director
Baton Rouge, LA · On-site
Oversee D2C sales performance on individual brand websites, ensuring best-in-class Shopify store ... and owned channels. * Oversee customer engagement programs including email and SMS marketing ...
Daves Auto Center & Daves Engines is a fast-growing, family-owned automotive and engine shop based ... Process and manage online orders through our Shopify store * Work closely with technicians and ...
Quick apply
Daves Auto Center & Daves Engines is a fast-growing, family-owned automotive and engine shop based ... Process and manage online orders through our Shopify store * Work closely with technicians and ...
We power conversion directly inside owned channels -- turning traffic into transactions and first ... Own Shopify App Store and ecosystem presence (and adjacent platforms) * Build relationships with ...
Quick apply
We power conversion directly inside owned channels -- turning traffic into transactions and first ... Own Shopify App Store and ecosystem presence (and adjacent platforms) * Build relationships with ...
... owners on a weekly coaching basis over a 6-month period , helping them improve their stores, solve problems, and identify growth opportunities. Candidates should have deep experience with Shopify and ...
Quick apply
... owners on a weekly coaching basis over a 6-month period , helping them improve their stores, solve problems, and identify growth opportunities. Candidates should have deep experience with Shopify and ...
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Retail Store Assistant Manager
Conshohocken, PA · On-site
$50K - $70K/yr
High ticket retail sales, or sales management and experience with Shopify is strongly preferred ... Fitness Exchange sells both NEW & PRE-OWNED quality home and commercial fitness equipment including ...
Quick apply
Be Seen First
Retail Store Assistant Manager
Conshohocken, PA · On-site
$50K - $70K/yr
High ticket retail sales, or sales management and experience with Shopify is strongly preferred ... Fitness Exchange sells both NEW & PRE-OWNED quality home and commercial fitness equipment including ...
Be Seen First
Retail Store Assistant Manager
Conshohocken, PA · On-site
$50K - $70K/yr
High ticket retail sales, or sales management and experience with Shopify is strongly preferred ... Fitness Exchange sells both NEW & PRE-OWNED quality home and commercial fitness equipment including ...
Quick apply
Be Seen First
Retail Store Assistant Manager
Conshohocken, PA · On-site
$50K - $70K/yr
High ticket retail sales, or sales management and experience with Shopify is strongly preferred ... Fitness Exchange sells both NEW & PRE-OWNED quality home and commercial fitness equipment including ...
... owned menswear store specializing in suits, dresswear, and accessories for weddings, proms, job ... Support Shopify-related tasks, including product organization, order awareness, and general e ...
Quick apply
... owned menswear store specializing in suits, dresswear, and accessories for weddings, proms, job ... Support Shopify-related tasks, including product organization, order awareness, and general e ...
... Shopify store, and eBay. We currently service 10,000+ orders daily across our eCommerce ... owner and a systems architect for how cross-functional work operates. This role is equally ...
... Shopify store, and eBay. We currently service 10,000+ orders daily across our eCommerce ... owner and a systems architect for how cross-functional work operates. This role is equally ...
Automotive Sales & Customer Experience Specialist
Centerville, UT · On-site
$50K - $70K/yr
Process and manage online orders through our Shopify store * Work closely with technicians and ... owned and operated since 1990. Our service technicians are some of the best in the industry, with ...
Automotive Sales & Customer Experience Specialist
Centerville, UT · On-site
$50K - $70K/yr
Process and manage online orders through our Shopify store * Work closely with technicians and ... owned and operated since 1990. Our service technicians are some of the best in the industry, with ...
... Shopify store, and eBay. We currently service 10,000+ orders daily across our eCommerce ... We're proud to be a minority- and family-owned business, built around integrity, data, and ...
Quick apply
... Shopify store, and eBay. We currently service 10,000+ orders daily across our eCommerce ... We're proud to be a minority- and family-owned business, built around integrity, data, and ...
Product Marketing Associate
Atlanta, GA · On-site
... internal owner of Stord's branded swag store. Reporting to the Product Marketing Manager and ... Monitor Shopify store performance and inventory levels and bring forward recommendations on product ...
Product Marketing Associate
Atlanta, GA · On-site
... internal owner of Stord's branded swag store. Reporting to the Product Marketing Manager and ... Monitor Shopify store performance and inventory levels and bring forward recommendations on product ...
... Shopify store, and eBay. We currently service 10,000+ orders daily across our eCommerce ... owner and a systems architect for how cross-functional work operates. This role is equally ...
... Shopify store, and eBay. We currently service 10,000+ orders daily across our eCommerce ... owner and a systems architect for how cross-functional work operates. This role is equally ...
... Shopify store, and eBay. We currently service 10,000+ orders daily across our eCommerce ... owner and a systems architect for how cross-functional work operates. This role is equally ...
Quick apply
... Shopify store, and eBay. We currently service 10,000+ orders daily across our eCommerce ... owner and a systems architect for how cross-functional work operates. This role is equally ...
Shopify Store Owner information
What are the key skills and qualifications needed to thrive as a Shopify Store Owner, and why are they important?
To thrive as a Shopify Store Owner, you need a solid understanding of e-commerce fundamentals, digital marketing, and product management, often complemented by experience in online retail. Familiarity with the Shopify platform, third-party apps, analytics tools, and integrations such as payment gateways is crucial. Strong soft skills like problem-solving, adaptability, and customer service excellence help set you apart in a competitive market. These skills and qualities are vital to effectively manage operations, drive sales growth, and build a loyal customer base.
What are some common challenges Shopify store owners face when scaling their business, and how can they be addressed?
Shopify store owners often encounter challenges such as inventory management, maintaining website performance during high-traffic periods, and providing excellent customer service as their business grows. To address these, it's important to regularly review and optimize your supply chain, invest in reliable apps or integrations to automate processes, and build a support team to handle customer inquiries efficiently. Additionally, leveraging Shopify's analytics tools can help identify growth opportunities and areas needing improvement.
What is a Shopify Store Owner?
A Shopify Store Owner is an individual or business that creates, manages, and operates an online store using the Shopify e-commerce platform. They are responsible for setting up the store, adding products, handling orders, managing payments, and marketing their products to customers. Shopify Store Owners can sell physical or digital goods and often use various apps and integrations to enhance their store’s functionality. Success as a Shopify Store Owner involves understanding e-commerce best practices, customer service, and digital marketing.
What is the difference between Shopify Store Owner vs Shopify Developer?
| Aspect | Shopify Store Owner | Shopify Developer |
|---|---|---|
| Primary Role | Manages and operates the online store, handles sales, marketing, and customer service | Builds, customizes, and maintains the store's technical features and themes |
| Required Skills | Business management, marketing, basic technical knowledge | Web development, coding, Shopify platform expertise |
| Work Environment | Entrepreneurial, e-commerce focused | Technical, development-focused |
| Certifications | None required, but marketing or business certifications helpful | Web development certifications, Shopify Partner program |
The Shopify Store Owner is primarily responsible for running the business side of the store, focusing on sales and customer experience. In contrast, a Shopify Developer specializes in the technical aspects, such as customizing themes and optimizing store performance. Both roles are essential for a successful Shopify store but require different skill sets and focus areas.
More about Shopify Store Owner jobs
What cities are hiring for Shopify Store Owner jobs? Cities with the most Shopify Store Owner job openings:
What states have the most Shopify Store Owner jobs? States with the most job openings for Shopify Store Owner jobs include:
What job categories do people searching Shopify Store Owner jobs look for? The top searched job categories for Shopify Store Owner jobs are:
Job description
Ready to build something that truly matters?
Every parent wants clarity, confidence, and connection when it comes to their child's learning. They want to feel proud of the choices they make and trust the tools they bring into their home. At Hadley Designs, we make that possible by creating products that turn everyday moments into meaningful learning experiences.
But none of that works without a seamless, trustworthy customer experience. A store that runs flawlessly. Messaging that is clear. Operations that feel effortless to the customer.
That's where you come in.
About Hadley Designs
Hadley Designs is a family-founded, female-led brand redefining early education through creativity, beauty, and connection.
We believe learning should be fun and engaging. We don't just sell products, we shape futures. Our mission is to create screen-free, hands-on learning tools that build confidence, spark curiosity, and bring families closer together.
Every product we design is rooted in purpose. Beautiful design creates better learning, and every detail matters. From the first click to the moment a child lights up with understanding, we are committed to delivering an experience families can trust.
About the Role
DTC Operations Manager
Also known as: Shopify Operations Manager Ecommerce Operations Lead Customer Experience Operations Manager
This role is the backbone of our direct-to-consumer experience. You will own the performance, accuracy, and clarity of our Shopify store from end to end.
Your mission is simple and powerful. Ensure every customer fully understands what they are buying and when they will receive it before they complete their purchase.
Your Core Focus
What You'll Do
Customer Experience Management (Daily)
Order Operations and Fulfillment (Daily)
Store Integrity and Accuracy (Weekly)
Systems, SOPs, and Automation (Weekly)
Growth Operations and Reporting (Weekly)
Compliance and Risk Management (Weekly)
AI and Automation Ownership (Ongoing)
How Success Is Measured
Success looks like a store that runs without chaos. Orders flow cleanly. Customers feel confident. Problems are solved before they scale.
Requirements
Who You Are
You are a systems-driven operator who takes pride in getting the details right.
You think like an owner. You move quickly, solve problems independently, and take full responsibility for outcomes. You don't wait for direction. You create clarity where others see complexity.
You believe in excellence over easy. You take initiative. You close loops. You care deeply about doing things the right way.
Benefits
Why You'll Love Working Here
At Hadley Designs, your work directly impacts families around the world.
You are not just managing operations. You are helping create a seamless experience that allows parents to feel confident, supported, and proud of their choices.
You will enjoy:
Hadley Designs is a remote-first company built on trust, creativity, and autonomy. We're a small but mighty team that believes in balancing excellence with flexibility.
Apply Today
Apply today and help us make learning fun, engaging, and screen-free for families everywhere.
Every parent wants clarity, confidence, and connection when it comes to their child's learning. They want to feel proud of the choices they make and trust the tools they bring into their home. At Hadley Designs, we make that possible by creating products that turn everyday moments into meaningful learning experiences.
But none of that works without a seamless, trustworthy customer experience. A store that runs flawlessly. Messaging that is clear. Operations that feel effortless to the customer.
That's where you come in.
About Hadley Designs
Hadley Designs is a family-founded, female-led brand redefining early education through creativity, beauty, and connection.
We believe learning should be fun and engaging. We don't just sell products, we shape futures. Our mission is to create screen-free, hands-on learning tools that build confidence, spark curiosity, and bring families closer together.
Every product we design is rooted in purpose. Beautiful design creates better learning, and every detail matters. From the first click to the moment a child lights up with understanding, we are committed to delivering an experience families can trust.
About the Role
DTC Operations Manager
Also known as: Shopify Operations Manager Ecommerce Operations Lead Customer Experience Operations Manager
This role is the backbone of our direct-to-consumer experience. You will own the performance, accuracy, and clarity of our Shopify store from end to end.
Your mission is simple and powerful. Ensure every customer fully understands what they are buying and when they will receive it before they complete their purchase.
Your Core Focus
- Take full ownership of Shopify store operations and customer experience
- Eliminate inconsistencies across the site, including broken links, outdated promotions, and conflicting messaging
- Standardize shipping, split shipment, and pre-order communication across all touchpoints
- Build and document SOPs for all operational workflows
- Implement systems and automations that reduce manual work and customer confusion
What You'll Do
Customer Experience Management (Daily)
- Respond to customer inquiries via Shopify inbox and social channels
- Process refunds, reships, cancellations, and order updates
- Triage and resolve support tickets based on urgency
- Identify patterns in customer feedback and recommend improvements
- Ensure all communication is clear, accurate, and aligned with current messaging
Order Operations and Fulfillment (Daily)
- Monitor order flow across Shopify, Base, and Amazon MCF
- Resolve failed orders, inventory issues, and discrepancies
- Coordinate with fulfillment teams to ensure timely delivery
- Manage split shipments, pre-orders, and out-of-stock scenarios
- Track and resolve missing or delayed packages
Store Integrity and Accuracy (Weekly)
- Audit the website for broken links, incorrect pricing, and outdated promotions
- Ensure consistency across product pages, landing pages, and collections
- Validate all messaging related to shipping and pre-orders
- Support promotion setup and ensure backend accuracy
Systems, SOPs, and Automation (Weekly)
- Build and maintain SOPs for recurring workflows
- Identify inefficiencies and implement automation using tools like Shopify Flow
- Optimize customer service platforms such as Gorgias
- Improve post-purchase experience and operational workflows
- Support system cleanup and tool evaluation
Growth Operations and Reporting (Weekly)
- Deliver weekly Shopify performance reports
- Track key metrics such as CAC, LTV, and funnel performance
- Identify trends, anomalies, and risks early
- Ensure data accuracy for decision-making
Compliance and Risk Management (Weekly)
- Maintain compliance across ADA, privacy policies, and tracking regulations
- Review product pages and campaigns for compliance risks
- Ensure all required tools and disclosures are functioning properly
- Stay updated on platform policies and changes
AI and Automation Ownership (Ongoing)
- Identify repetitive tasks and convert them into automated workflows
- Use AI tools to improve efficiency in customer service and operations
- Build prompt libraries and scalable systems
- Continuously reduce manual workload while maintaining accuracy
How Success Is Measured
- Reduction in support ticket rate per 1000 orders
- Reduction in reshipment rate per 1000 orders
- Zero compliance issues
- At least one new AI automation implemented per week
- Zero reported issues with broken links, incorrect promotions, or inaccurate information
Success looks like a store that runs without chaos. Orders flow cleanly. Customers feel confident. Problems are solved before they scale.
Requirements
Who You Are
You are a systems-driven operator who takes pride in getting the details right.
You think like an owner. You move quickly, solve problems independently, and take full responsibility for outcomes. You don't wait for direction. You create clarity where others see complexity.
- You have 2 to 5 years of experience managing Shopify store operations
- You are highly detail-oriented and catch inconsistencies others miss
- You are a strong written communicator who can simplify complex information
- You have hands-on experience with order management, fulfillment, and customer service
- You understand Shopify apps, backend systems, and troubleshooting workflows
- You build systems, not just solutions
- You thrive in a fast-moving, high-growth environment
- You are comfortable working cross-functionally while maintaining ownership
You believe in excellence over easy. You take initiative. You close loops. You care deeply about doing things the right way.
Benefits
Why You'll Love Working Here
At Hadley Designs, your work directly impacts families around the world.
You are not just managing operations. You are helping create a seamless experience that allows parents to feel confident, supported, and proud of their choices.
You will enjoy:
- A remote-first environment that gives you flexibility and autonomy
- The ability to manage your schedule with trust and accountability
- Direct access to leadership and meaningful collaboration across teams
- Opportunities to build systems, implement ideas, and drive real impact
- Access to training, tools, and continuous learning
- A decade-strong, family-founded brand with a clear mission and vision
- Free access to products that are changing how children learn
Hadley Designs is a remote-first company built on trust, creativity, and autonomy. We're a small but mighty team that believes in balancing excellence with flexibility.
Apply Today
Apply today and help us make learning fun, engaging, and screen-free for families everywhere.
About Hadley Designs
Sourced by ZipRecruiter
Industry
Retail
Company size
1 - 10 Employees
Headquarters location
Dallas, TX, US
Year founded
2014