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Shopify Merchant Success Manager Jobs in Ohio (NOW HIRING)

Gardens Alive

Shopify Website Manager

Tipp City, OH · On-site

... for success in this role. The website manager is expected to think creatively and develop ... Coordinate with email team and merchandisers on weekly emails and SMS calendars. SEO Optimizations ...

Impact Radius

Customer Success Manager

Columbus, OH · On-site

$80K - $95K/yr

Customer Success Manager New York; Santa Barbara; Seattle; Columbus About Impact.com: Impact.com is ... Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics ...

Impact.com

Customer Success Manager

Columbus, OH · On-site +1

$80K - $95K/yr

Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics ... As a Customer Success Manager, you will be an incredible product expert! This involves utilizing ...

Impact.com

Customer Success Manager, Enterprise

Columbus, OH · On-site +1

$80K - $95K/yr

Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics ... As an Enterprise Customer Success Manager, you will be an incredible product expert! This involves ...

dLocal

As both a payments processor and a merchant of record where we operate, we make it possible for our ... As our Customer Success Manager, you'll play a key role in building and nurturing strong ...

Namely

Senior Director, Revenue Operations

Columbus, OH · On-site

$180 - $275/hr

... Merchant Success. You will report to Loop's CRO and lead an established Revenue Operations team ... Own forecasting, capacity planning, pipeline health, and performance management, partnering closely ...

New

Socket.dev

Head of Revenue Operations

Columbus, OH · On-site

$180 - $275/hr

... Merchant Success. You will report to Loop's CRO and lead an established Revenue Operations team ... Own forecasting, capacity planning, pipeline health, and performance management, partnering closely ...

Loop

Senior Director, Revenue Operations

Columbus, OH · On-site

$180K - $275K/yr

... Merchant Success. You will report to Loop's CRO and lead an established Revenue Operations team ... Own forecasting, capacity planning, pipeline health, and performance management, partnering closely ...

Namely

Head of Revenue Operations

Columbus, OH · On-site

$180 - $275/hr

... Merchant Success. You will report to Loop's CRO and lead an established Revenue Operations team ... Own forecasting, capacity planning, pipeline health, and performance management, partnering closely ...

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Showing results 1-20

All JobsShopify Merchant Success JobsShopify Merchant Success Manager JobsShopify Merchant Success Manager Jobs in Ohio

Shopify Merchant Success Manager information

See Ohio salary details

$30.9K

$79K

$133.1K

How much do shopify merchant success manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for shopify merchant success manager in Ohio is $78,969.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,600.00 and $94,100.00 per year, depending on experience, location, and employer.

How does a Shopify Merchant Success Manager typically support merchants in overcoming operational challenges?

As a Shopify Merchant Success Manager, you play a key role in guiding merchants through common operational hurdles such as optimizing their store setup, streamlining order fulfillment, and integrating third-party applications. You'll regularly analyze merchant performance, offer tailored best practices, and collaborate closely with internal teams like support, product, and technical specialists to resolve complex issues. This role requires proactive communication and the ability to build long-term relationships that help merchants achieve sustainable growth and success on the Shopify platform.

What does a Shopify Merchant Success Manager do?

A Shopify Merchant Success Manager is responsible for helping Shopify merchants grow and succeed on the platform. They act as a dedicated point of contact for merchants, providing guidance on best practices, troubleshooting issues, and suggesting strategies to optimize store performance. Merchant Success Managers work closely with merchants to understand their business goals and offer tailored solutions, helping them leverage Shopify’s tools and resources effectively.

What are the key skills and qualifications needed to thrive as a Shopify Merchant Success Manager, and why are they important?

To thrive as a Shopify Merchant Success Manager, you need a strong understanding of e-commerce operations, digital marketing, and customer relationship management, typically supported by experience in SaaS or online retail. Familiarity with Shopify’s platform, CRM tools like Salesforce, and analytics platforms such as Google Analytics is important. Exceptional communication, problem-solving, and proactive client engagement skills help you build trust and drive merchant growth. These abilities ensure you can effectively support merchants, optimize their success on Shopify, and contribute to customer retention.

What is the difference between Shopify Merchant Success Manager vs Shopify Partner Manager?

AspectShopify Merchant Success ManagerShopify Partner Manager
Primary FocusSupporting and growing individual merchants and storesManaging relationships with Shopify partners and agencies
Work EnvironmentDirect interaction with merchants, onboarding, training, and supportCollaborating with partners, onboarding new partners, and strategic planning
Required CredentialsKnowledge of e-commerce, customer service skills, Shopify platform familiarityUnderstanding of partner ecosystems, relationship management skills

The Shopify Merchant Success Manager primarily focuses on supporting individual merchants to optimize their stores and increase sales, while the Shopify Partner Manager works with Shopify partners and agencies to expand the Shopify ecosystem. Both roles require strong communication skills and platform knowledge but differ in their target audiences and daily responsibilities.

How much do Shopify Merchant Success Managers make?

Shopify Merchant Success Managers typically earn between $50,000 and $80,000 annually, with salaries varying based on experience, location, and company size. Some roles may include performance bonuses or commissions, especially when managing large or high-volume accounts.
What are popular job titles related to Shopify Merchant Success Manager jobs in Ohio? For Shopify Merchant Success Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Shopify Merchant Success Manager jobs in Ohio look for? The top searched job categories for Shopify Merchant Success Manager jobs in Ohio are:
What cities in Ohio are hiring for Shopify Merchant Success Manager jobs? Cities in Ohio with the most Shopify Merchant Success Manager job openings:
Shopify Merchant Success Manager jobs near you
Infographic showing various Shopify Merchant Success Manager job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $78,969 per year, or $38 per hour.

Shopify Website Manager

Rostam Direct LLC

Tipp City, OH • On-site

Full-time

Re-posted 2 days ago

Job description

Job Type
Full-time
Description
The Shopify Website Manager is responsible for overseeing the performance, design, functionality, and optimization of the company's Shopify website. This role involves managing the end-to-end e-commerce experience, including updating product listings, implementing promotions, optimizing user experience, and maintaining site security and functionality. The manager will collaborate with marketing, design, and development teams to ensure the website aligns with branding and business goals while driving sales and customer engagement. Analytical skills and familiarity with Shopify apps, themes, and integrations are essential for success in this role. The website manager is expected to think creatively and develop innovative ideas to enhance the brand's growth and elevate customer experience on the website.
Essential Duties and Responsibilities
• Performance Analysis: Analyze website performance and provide regular reporting and insights and find ways to improve conversion rate.
• Page Optimization: Enhances customer experience and journey by optimizing homepage, category, and PDP content, site search and landing pages
• Testing: Develop, implement, and analyze A/B split testing experiments to improve engagement and conversion on websites.
• Reviews: Manage ratings and reviews solicitations and review strategies.
• Quality Control Management: Conduct daily audits of the live site to ensure all seasonal product content is updated and accurate.
• Marketing Collaboration: Coordinate with email team and merchandisers on weekly emails and SMS calendars.
• SEO Optimizations: plan and organize website content, monitor keyword rankings, and analyze traffic data.
• Third Party Integrations: Manage and optimize third party apps and integrations to enhance functionality of the Shopify store
• Shopify: Master the Shopify dashboard and use tools to continuously evolve effective site conversion tactics.
• Test Shopify apps to help customer shopping experience, increase conversion rates and average order values.
• Develop collaborative relationships: Build relationships with marketing, email, paid search, social and merchandising colleagues to ensure website strategy and branding is consistent
Requirements
• Bachelor's Degree
• 3+ years' experience with website management
• Experience with additional tools including Shopify, Google Analytics, Google Search Console, Ahrefs/SEMRUSH, preferred
• Excellent communication skills and self-starter with enthusiasm for web data
• Ability to manage multiple projects and optimistic about taking on new projects
• Excellent organizational, verbal and written communication skills
• Have a proven track record to continuously evolve with ecommerce trends and digital marketing
Physical Requirements:
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation.
• The position is regularly required to sit at a desk/computer.

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