Shipping Receiving Administrative Assistant Jobs

Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries including foodservice, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors. Novolex manufacturing and sourcing expertise spans a diverse range of substrates including resin, paper, molded fiber, aluminum and more. We provide customers a broad array of stock and customized solutions with 120 product categories, 250 brands and over 39,000 SKUs.

The Novolex sustainability vision is built upon three pillars: our products, our operations and our people. Each is critically important to our growth and future as a business. These pillars form the foundation of our company-wide commitment to sustainability, helping us achieve our ambitious goals through our wide-ranging initiatives.

Shipping & Receiving Lead

Franklin, OH

Compensation Includes

• Starting pay rate of $24.17/hour 

Available Shift

• 2nd: 3pm - 11pm

Overview

The Shipping Department Lead partners with Shift Leads to ensure the safe, efficient, and accurate execution of all shipping and receiving operations. This position serves as the department's subject matter expert and primary point of contact for resolving operational issues, coordinating daily dock activities, and supporting continuous improvement initiatives. The Shipping Department Lead plays a key role in maintaining inventory accuracy, ensuring compliance with safety standards, and leading department employees to achieve operational goals.

Essential Duties and Responsibilities:

• Perform all duties of a Shift Lead within shipping and receiving operations, including assigning work, monitoring workflow, and completing required documentation and administrative tasks.
• Promote and enforce compliance with all dock safety policies, procedures, and regulatory requirements.
• Safely operate forklifts and other powered industrial equipment to support shipping, receiving, inventory management, and dock operations.
• Oversee and manage departmental training programs, ensuring training is effective, properly documented, and completed in a timely manner.
• Collaborate with the Load Planner to optimize dock scheduling and workflow efficiency.
• Ensure shift teams adhere to established dock schedules and loading priorities.
• Monitor shipping and receiving activities to maintain accuracy for outbound finished goods, blank transfers, roll shipments, and inbound deliveries including roll stock, shippers, outsourced window blanks, pallets, and other materials.
• Receive outsourced window blanks into SAP and ensure accurate system transactions.
• Ensure materials received into staging areas are promptly picked up and delivered to the appropriate departments.
• Verify that Shift Leads maintain accurate and timely updates within Open Dock.
• Ensure drivers are checked in and out professionally, efficiently, and in accordance with company procedures.
• Order departmental supplies as needed, including airbags, trailer seals, and other shipping-related materials.
• Investigate and resolve inventory discrepancies involving finished goods, blanks, and other materials in a timely manner.
• Maintain all departmental files, records, and required documentation in accordance with company standards.
• Train, coach, and support team members while promoting accountability, productivity, and adherence to established procedures.
• Assist with continuous improvement efforts designed to enhance safety, service levels, inventory accuracy, and operational efficiency.

Qualifications:

• High school diploma or GED required; Associate degree in Supply Chain, Logistics, Business, or a related field preferred.
• Minimum of three (3) years of experience in shipping, receiving, warehouse, distribution, or logistics operations.
• Previous experience in a lead, coordinator, or supervisory role preferred.
• Demonstrated knowledge of shipping and receiving processes, inventory control practices, dock operations, and warehouse workflows.
• Ability to safely operate powered industrial equipment, including forklifts; current forklift certification preferred or ability to obtain certification upon hire.
• Experience loading, unloading, staging, and transporting materials using forklifts and other material handling equipment.
• Working knowledge of SAP, warehouse management systems (WMS), or similar ERP systems; SAP experience preferred.
• Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
• Strong organizational, analytical, and problem-solving skills with the ability to prioritize competing tasks in a fast-paced environment.
• Proven ability to train, coach, and support employees while ensuring compliance with company policies, procedures, and safety standards.
• Strong written and verbal communication skills with the ability to interact professionally with employees, drivers, vendors, and customers.
• Ability to identify, investigate, and resolve inventory discrepancies and operational issues.
• Ability to read, write, and understand English sufficiently to perform job duties safely and accurately.
• Ability to work a flexible schedule, including overtime, weekends, and call-ins as needed to support operational requirements.
• Ability to meet the physical demands of the position, including standing, walking, bending, reaching, climbing, lifting, and operating warehouse equipment for extended periods.

With safety as our top priority and a commitment to employee well-being an important focus, we offer comprehensive and competitive benefits that include medical, dental and vision insurance as well as a variety of other well-being resources focused on mental, physical and financial health. Specific benefits and well-being programs may vary depending on where you work.

At Novolex, giving back to the local communities that support us is important. Our Focused Giving Program prioritizes support for organizations whose missions promote sustainability initiatives or address food and hunger needs. We also encourage facility level support of activities in the communities where our employees live and work.

We offer constant opportunities for advancement. From skills development to advanced education programs, training and development programs and courses are available through MyLearning. Programs include company and industry training curricula, support for formal education through the Tuition Reimbursement Program (Non-Union), and a Learning Management System that supports and enhances employee skills at all levels of the organization.

Novolex is committed to providing equal employment opportunity in all employment practices, including but not limited to selection, hiring, promotion, transfer, and compensation to all qualified applicants and employees without regard to age, race, color, national origin, sex, pregnancy, sexual orientation, gender identity, religion, handicap or disability, genetics, citizenship status, service member or veteran status, or any other category protected by federal, state, or local law. Any individual who, because of his or her disability, needs an accommodation in connection with an aspect of the Company's application process should contact myHRservices@novolex.com.

Formerly Pactiv Evergreen