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Sharp Call Center Jobs in California (NOW HIRING)

Intellectt INC

Sr Rep, Customer Service

Irvine, CA · On-site

$20.75 - $28.50/hr

Use of case management system to manage customer contacts and order detail with razor sharp ... This is a call center; we are looking for candidates with call center experience. Preferably with ...

Medix

Transportation Coordinator

Oakland, CA · On-site

$23 - $30/hr

Call center phone experience is a plus. Schedule / Shift Monday-Friday 8am-5pm Benefits * Paid Sick ... sharp instruments, conducting medical procedures, and working within departments that care for ...

GardaWorld

Shopping Center Security Guard

Los Angeles, CA · On-site

$22/hr

What matters most about a role like this is your sharp eye, capturing every detail as you scan a ... call centers, parking gatehouses, etc. What's in it for you: * Site Location: Los Angeles, CA * Set ...

GardaWorld

Shopping Center Security Guard

Los Angeles, CA · On-site

$22/hr

What matters most about a role like this is your sharp eye, capturing every detail as you scan a ... call centers, parking gatehouses, etc. What's in it for you: * Site Location: Los Angeles, Ca * Set ...

GardaWorld

Shopping Center Security Guard

Los Angeles, CA · On-site

$22/hr

What matters most about a role like this is your sharp eye, capturing every detail as you scan a ... call centers, parking gatehouses, etc. What's in it for you: * Site Location: Los Angeles, Ca * Set ...

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Showing results 21-40

All JobsSharp Call Center JobsSharp Call Center Jobs in California

Sharp Call Center information

See California salary details

$10

$16

$24

How much do sharp call center jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for sharp call center in California is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need excellent verbal communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for delivering efficient customer support, ensuring client satisfaction, and maintaining a positive company image.

What is a Sharp Call Center job?

Sharp Call Center jobs involve working as customer service representatives for Sharp, a company known for its electronics and healthcare products. Employees in these roles handle incoming and outgoing calls, assist customers with inquiries, provide product information, resolve issues, and sometimes process orders or technical support requests. These jobs require strong communication skills, problem-solving abilities, and a customer-focused attitude. They are often entry-level positions with opportunities for advancement within the company. Working in a Sharp Call Center can offer valuable experience in customer service and support.

What is the difference between Sharp Call Center vs Customer Service Representative?

AspectSharp Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in call handlingHigh school diploma or equivalent; customer service training often provided
Work EnvironmentCall center setting, often in a shared office spaceOffice or remote, interacting directly with customers
Industry UsageCommon in telecommunications, retail, and service sectorsWidely used across various industries including retail, banking, and tech
Job FocusHandling inbound/outbound calls, customer inquiries, and supportAssisting customers, resolving issues, and providing product info

Sharp Call Center roles primarily focus on managing large volumes of calls within a call center environment, often requiring specific call handling training. Customer Service Representatives also handle customer interactions but may work in various settings, including remote. Both roles require strong communication skills and are essential in customer support across many industries.

What are some common challenges faced by employees working in a Sharp Call Center, and how can they be managed?

Employees at a Sharp Call Center often encounter challenges such as handling high call volumes, resolving complex customer issues, and maintaining performance metrics under pressure. To manage these challenges, team members are usually provided with comprehensive training, access to knowledge bases, and ongoing support from supervisors. Strong communication skills, patience, and adaptability are key to thriving in this fast-paced environment. Regular team meetings and feedback sessions also help staff stay engaged and continuously improve their service.
What are popular job titles related to Sharp Call Center jobs in California? For Sharp Call Center jobs in California, the most frequently searched job titles are:
What job categories do people searching Sharp Call Center jobs in California look for? The top searched job categories for Sharp Call Center jobs in California are:
What cities in California are hiring for Sharp Call Center jobs? Cities in California with the most Sharp Call Center job openings:
Sharp Call Center jobs near you
Infographic showing various Sharp Call Center job openings in California as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 15% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,341 per year, or $17 per hour.

Sr Rep, Customer Service

Intellectt INC

Irvine, CA • On-site

$20.75 - $28.50/hr

Contractor

Re-posted 2 days ago

Job description

Role: Sr Rep, Customer Service
Location: Irvine, CA - 92606
Duration: 09 Months
About you…You are driven to make a difference!
We are looking for initiative-taking, purpose driven, creative problem solvers and active listeners who can think on their own feet and take charge! You have a team player mindset with influential communication skills that are transferrable via phone, email, or video. Serving others with accountability and commitment to excellence is your personal mantra!
Job Description
Our Senior Representatives will deliver excellent customer service to customers with elevated expectations! You will support our customers by instilling trust, driving results, and staying patient focused! The ability to change hats and work as a team and independently is essential to success. You are the first point of contact and will own the customer experience from start to finish. Each interaction will require the ability to follow our processes with speed and accuracy. Edwards Lifesciences is a performance-based organization that rewards diligent workers.
This position includes but is not limited to the following:
Responsibilities:
• Use of case management system to manage customer contacts and order detail with razor sharp accuracy
• Proactively track, resolve, and escalate order or cases in alignment with service excellence standards
• Place and monitor orders via phone, fax, and email for hospital and sales rep customers
• Orders translate to new orders, Returns, Billing, Inventory adjustments, reconciliations, and FCAs/Recalls.
• Own it! Proactively communicate backorders, order status, product availability, and missed deliverables
• Resolve complex issues via root cause analysis investigation, proposal of resolution, and resolution implementation with limited intervention
• Prioritize high work volumes from phones, email, case management, and faxes
• Become a SME (Subject Matter Experts) who can coach and train others
• Systematically process and transact consignment conversions & reconciliations
• Perform basic data analysis and generate reports for Sales, Customers, and Consignment Team
• Process customer returns and coordinate with Inventory Teams to ensure product is received
• Complete customer credits following documentation guidelines under SOX key controls
• Communicate regularly with Supply Chain Planning for inventory availability
• Perform at a level to meet and sustain department metrics and expectations
Basic Requirements:
• H.S. Diploma is required
• Minimum of 4 years Customer Service Experience
• Excellent written and verbal communication, interpersonal and relationship building skills with focus on negotiating and persuasion
• Ability to work in a demanding environment
• Excellent Customer Service skills with ability to negotiate and resolve demanding situations
• Ability to build and maintain strong relationships across the organization to influence and achieve objectives
• Strong Time Management Skills with ability to prioritize competing objectives
• Must be able to work in a team environment with minimum supervision, this includes inter-departmental and cross-departmental business partners
• Demonstrates problem-solving and critical thinking skills
• Proficient in MS Office Suite
• Experience within an ERP software
• Ability to manage confidential information with discretion
• Strict attention to detail
Preferred Qualifications:
 Bachelor’s degree is preferred (BA/BS degree is necessary to promote within Edwards)
 Salesforce experience or CRM experience
 Proficient in JDE (ERP Software)
Please review the details below before sourcing. This position has two openings to fill. This is a call center; we are looking for candidates with call center experience. Preferably with CRM or other case management experience. They must be from a previous setting that supported up to 30 calls per day, and 30 to 40 emails. Salesforce and ERP is VERY nice to have, but soft skills, and white glove call center experience is the most important! Look for competing companies like Medtronic, Amgen, etc!
We have had a lot of issues with quality on this request (no shows, not in professional attire on interviews, no research completed on the company, etc). The move to Sr is to increase the bill rate and provide a more polished profile moving forward. Candidates must be articulate and have strong recent CSR experience. There will be a high level of scrutiny for this role, and candidates not up to par will be noted.
What does your group do?
-Place and monitor orders (e.g, returns, billing adjustments, assignments) for external and internal customers (External Customers are hospitals, typically in Materials Management and Purchasing. Internal Customers is our Sales
-Organization, and various other key stakeholders such as contacts in Inventory Management, Supply Chain, R/D etc.) and communicate as needed to ensure high customer satisfaction
-Resolve basic customer service activities including investigating and performing root cause analysis under direction and supervision
-Process administrative returns and monitor to ensure the product is received in the returns warehouse
-Correspond with Supply Chain Planning on inventory availability and notify Customer and Sales Representatives.
-Complete all documents for customer credits for SOX key controls
Does your team use any specific technology/software you want us to look out for?
-Experience with CRM or with Saleforce
-Strong computer skills including usage of MS Office Suite
-Strong computer knowledge in ERP application (e.g JDE and/ or Salesforce)
What will a typical workday look like?
-The main function of a call center/customer service specialist is to interact with customers via phone and email, order placement and provide status of their purchase orders.
-This agent will need to provide information in response to inquiries about products and services and be able to work in a high paced environment.
-A typical customer service specialist is responsible for determining the client’s issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both.
What will the work schedule be? Can any overtime be expected? Full-time position; with occasional overtime (up to but not exceeding 10 hours)
Will there be any travel involved?
No
Will you consider remote work? If yes, will they need to be in a specific time zone? Yes, they must be able to support 8:00 am PT to 5:00 pm PT. Candidates MUST be from a PT location or local.
What are your top 3 required technical skills? Must haves?
Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills
Ability to work independently and manage one’s time
Ability to accurately document and record customer/client information
Key attributes of successful CSR:
•        Excellent Customer service skills
•        Clear communication
•        Ability to resolve issues or escalate
•        Detail oriented
•        Root cause analysis
•        Critical Thinking
•        Managing ambiguity
•        Nimble learning
•        Teamwork
•        Currently flex with some onsite
•        Multi-Tasking