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Sharp Call Center Jobs (NOW HIRING)

Hiregy

Call Center Specialist

Alpharetta, GA · On-site

$20 - $23/hr

Call Center Specialist (Banking) Location: Alpharetta, GA 30022 - This position is onsite Pay: $20 ... out role and requires staying sharp and engaged * Demonstrate strong problem-solving and ...

Hiregy

Call Center Specialist

Alpharetta, GA

$19 - $22/hr

Call Center Specialist (Banking) Location: Alpharetta, GA 30022 - This position is onsite Pay: $19 ... out role and requires staying sharp and engaged * Demonstrate strong problem-solving and ...

Axion Contact Center LLC

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Call Center Customer Service Representative

Blue Bell, PA · On-site

$15 - $18/hr

Axion Contact is seeking motivated, sharp and well-spoken individuals for Call Center positions located in Blue Bell, PA for one the country's leading healthcare providers. This is an extremely fast ...

VentureTech Solutions

Call Center Sales Manager

FL · On-site

... Call Center Sales Manager . Based entirely in-office at our client's corporate location in ... If you thrive in a fast-paced environment, possess sharp sales instincts, and love developing raw ...

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How much do sharp call center jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for sharp call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need excellent verbal communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for delivering efficient customer support, ensuring client satisfaction, and maintaining a positive company image.

What are Sharp Call Center jobs?

Sharp Call Center jobs involve working as customer service representatives for Sharp, a company known for its electronics and healthcare products. Employees in these roles handle incoming and outgoing calls, assist customers with inquiries, provide product information, resolve issues, and sometimes process orders or technical support requests. These jobs require strong communication skills, problem-solving abilities, and a customer-focused attitude. They are often entry-level positions with opportunities for advancement within the company. Working in a Sharp Call Center can offer valuable experience in customer service and support.

What is the difference between Sharp Call Center vs Customer Service Representative?

AspectSharp Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in call handlingHigh school diploma or equivalent; customer service training often provided
Work EnvironmentCall center setting, often in a shared office spaceOffice or remote, interacting directly with customers
Industry UsageCommon in telecommunications, retail, and service sectorsWidely used across various industries including retail, banking, and tech
Job FocusHandling inbound/outbound calls, customer inquiries, and supportAssisting customers, resolving issues, and providing product info

Sharp Call Center roles primarily focus on managing large volumes of calls within a call center environment, often requiring specific call handling training. Customer Service Representatives also handle customer interactions but may work in various settings, including remote. Both roles require strong communication skills and are essential in customer support across many industries.

What are some common challenges faced by employees working in a Sharp Call Center, and how can they be managed?

Employees at a Sharp Call Center often encounter challenges such as handling high call volumes, resolving complex customer issues, and maintaining performance metrics under pressure. To manage these challenges, team members are usually provided with comprehensive training, access to knowledge bases, and ongoing support from supervisors. Strong communication skills, patience, and adaptability are key to thriving in this fast-paced environment. Regular team meetings and feedback sessions also help staff stay engaged and continuously improve their service.
More about Sharp Call Center jobs
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Sharp Call Center jobs near you
Call Center Specialist

Call Center Specialist

Hiregy

Alpharetta, GA • On-site

$20 - $23/hr

Full-time

Medical, Retirement

Posted 28 days ago

Job description

Call Center Specialist (Banking)

Location: Alpharetta, GA 30022 – This position is onsite

Pay: $20.00 per hour
$23.00 per hour with (2)+ years of banking call center/compliance

Type: Direct hire

Schedule: Must be open department hours
M-F, 8:00 AM to 8:00 PM EST and Saturdays 8:00 AM to 5:00 PM EST
Typically, rotating Saturdays (every other week)
Training schedule will also rotate

Career outlook: Benefits after 30 days, including health, 401k matching, pet insurance, special perks and discounts.


Job description:

  1. Manage 60+ inbound (and some outbound) calls daily, assisting customers with lost cards, balance inquiries, account requests, troubleshooting issues, and more complex concerns while delivering a high-quality service experience
  2. Provide accurate information about bank products and services, resolve complaints, and process requests (e.g., transfers, stop payments, address changes) in compliance with bank policies and procedures
  3. Navigate efficiently across multiple screens and 10+ systems to research issues, determine solutions, and either resolve or escalate customer needs appropriately
  4. Adapt to a fast-paced, constantly evolving environment with frequent updates to systems, processes, and procedures—this is not a simple in-and-out role and requires staying sharp and engaged
  5. Demonstrate strong problem-solving and communication skills without relying on scripts, while meeting individual and team KPIs that are heavily focused on customer service and resolution


Nice to have:

  • Banking call center experience strongly preferred (2+) years
  • Bilingual: Spanish/English


Requirements:

  • Must have (1) year of call center experience
  • Must be open to department hours and Saturdays
  • Must be tech savvy- this is not an easy role!
  • High school diploma or equivalent
  • Background check required
  • MVR (motor vehicle) check required
  • Employment Verification