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Sharp Call Center Jobs (NOW HIRING)

Internet Brands

Call Center Representative

Minneapolis, MN · On-site +1

$20/hr

We are seeking qualified Call Center Representatives to join our high-volume call center team based ... Must have sharp attention to detail and ability to perform with high degree of accuracy. * Strong ...

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How much do sharp call center jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for sharp call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need excellent verbal communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for delivering efficient customer support, ensuring client satisfaction, and maintaining a positive company image.

What are Sharp Call Center jobs?

Sharp Call Center jobs involve working as customer service representatives for Sharp, a company known for its electronics and healthcare products. Employees in these roles handle incoming and outgoing calls, assist customers with inquiries, provide product information, resolve issues, and sometimes process orders or technical support requests. These jobs require strong communication skills, problem-solving abilities, and a customer-focused attitude. They are often entry-level positions with opportunities for advancement within the company. Working in a Sharp Call Center can offer valuable experience in customer service and support.

What is the difference between Sharp Call Center vs Customer Service Representative?

AspectSharp Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in call handlingHigh school diploma or equivalent; customer service training often provided
Work EnvironmentCall center setting, often in a shared office spaceOffice or remote, interacting directly with customers
Industry UsageCommon in telecommunications, retail, and service sectorsWidely used across various industries including retail, banking, and tech
Job FocusHandling inbound/outbound calls, customer inquiries, and supportAssisting customers, resolving issues, and providing product info

Sharp Call Center roles primarily focus on managing large volumes of calls within a call center environment, often requiring specific call handling training. Customer Service Representatives also handle customer interactions but may work in various settings, including remote. Both roles require strong communication skills and are essential in customer support across many industries.

What are some common challenges faced by employees working in a Sharp Call Center, and how can they be managed?

Employees at a Sharp Call Center often encounter challenges such as handling high call volumes, resolving complex customer issues, and maintaining performance metrics under pressure. To manage these challenges, team members are usually provided with comprehensive training, access to knowledge bases, and ongoing support from supervisors. Strong communication skills, patience, and adaptability are key to thriving in this fast-paced environment. Regular team meetings and feedback sessions also help staff stay engaged and continuously improve their service.
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Sharp Call Center jobs near you
Call Center Supervisor

Call Center Supervisor

Serenity Mental Health Centers

Irving, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Job description

Call Center Supervisor
Location: Las Colinas, TX
Employment Type: Full-Time ON-SITE
Serenity is scaling its member support operation and we're looking for a Call Center Supervisor who knows how to run a call floor that consistently delivers. This isn't a hands-off role - you'll be close to the work, close to your team, and close to the numbers every single day. If you've built your supervisory career in call center, you'll be comfortable here from day one. No industry-specific background required - we bring you up to speed on everything.
What You'll Own
  • Run daily call floor operations with a sharp eye on quality, efficiency, and team output
  • Build individual development plans for each team member and execute on them consistently
  • Use call monitoring and performance dashboards to diagnose issues and act on them fast
  • Absorb escalated situations before they become problems - calm, direct, and resolution-focused
  • Own compliance with operational standards and internal workflow requirements
  • Keep the floor running at a pace that is productive without burning people out
  • Communicate clearly up and down - your team knows where they stand, and so does leadership
  • Create an environment where accountability is the norm and improvement is always the goal

What You Need to Bring
  • At least 1 year of supervisory experience in a call center setting
  • Demonstrated ability to manage team KPIs and move numbers in the right direction
  • Background in hospitality leadership, high-volume retail management, or premium service operations is a strong differentiator - those environments produce exactly the instincts this role requires
  • You coach people up, not just out - and you have the retention numbers to prove it
  • Confident making real-time decisions when things get unpredictable on the floor
  • Organized, consistent, and detail-oriented across every shift - not just when leadership is watching
  • No industry-specific licensure or prior background required - full training and onboarding included

Nice to Have
  • Experience leading teams through rapid scaling or operational change
  • Familiarity with scheduling-driven or appointment-based call environments
  • A track record of promoting from within your own teams

What's in It for You
  • Competitive pay
  • 90% employer-paid medical, dental, and vision coverage
  • 401(k) retirement plan
  • 10 PTO days to start, bumping to 15 after year one, plus 10 paid holidays
  • Referral bonuses when you help us find great people
  • Genuine upward mobility in an organization that is actively growing

About Serenity
Serenity is a technology-driven company that delivers advanced, evidence-based solutions for members seeking better outcomes. Our call operations team is central to how members experience our company - and we take that seriously. We're looking for leaders who take it seriously too. If you want to run a high-performing team inside a company that's moving fast and investing in its people, this is the right seat.
Serenity is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.

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