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Shape Fitness Jobs (NOW HIRING)

$16.90/hr

Member Experience Ambassador (MEA) serves as the heartbeat of In-Shape Fitness. They are skilled in fostering meaningful connections and delivering exceptional service to our members, guests, and ...

Member Experience Ambassador (MEA) serves as the heartbeat of In-Shape Fitness. They are skilled in fostering meaningful connections and delivering exceptional service to our members, guests, and ...

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Member Experience Ambassador (MEA) serves as the heartbeat of In-Shape Fitness. They are skilled in fostering meaningful connections and delivering exceptional service to our members, guests, and ...

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Shape Fitness information

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$10

$23

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How much do shape fitness jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for shape fitness in the United States is $23.86, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.64 per hour, depending on experience, location, and employer.

What are some common challenges fitness trainers at Shape Fitness might face when working with diverse client needs?

At Shape Fitness, trainers often work with clients who have varying fitness levels, goals, and health conditions. This diversity can present challenges such as creating individualized workout plans, keeping clients motivated, and adapting exercises for those with injuries or limitations. Trainers must also balance group sessions with one-on-one coaching, requiring strong organizational and communication skills. Regular collaboration with colleagues and ongoing education are key to overcoming these challenges and delivering effective, safe training for all clients.

What is a Shape Fitness instructor?

A Shape Fitness instructor is a certified fitness professional who leads group exercise classes or personal training sessions, focusing on improving clients' overall health, strength, and body shape. They design and implement customized workout routines that may include cardio, strength training, flexibility, and balance exercises. Shape Fitness instructors also provide motivation, ensure proper exercise technique, and offer guidance on healthy lifestyle habits to help clients achieve their fitness goals.

What is the difference between Shape Fitness vs Personal Trainer?

AspectShape FitnessPersonal Trainer
CertificationsCertified fitness instructor, possibly specialized in group classesCertified personal trainer, often with NASM, ACE, or ACSM certifications
Work EnvironmentGyms, fitness centers, group classesOne-on-one client sessions, gyms, private studios
Employer & Industry UsageFitness clubs, gyms, wellness programsPersonal training studios, gyms, private clients

Shape Fitness typically refers to a fitness program or class, while a Personal Trainer is a certified professional providing individualized training. Both roles are integral to the fitness industry, but personal trainers focus on personalized coaching, whereas Shape Fitness may refer to group or branded fitness offerings.

What are the key skills and qualifications needed to thrive as a Fitness Trainer, and why are they important?

To thrive as a Fitness Trainer, you need a solid understanding of exercise science, anatomy, and nutrition, typically supported by a certification from organizations like ACE, NASM, or ACSM. Familiarity with fitness assessment tools, exercise equipment, and client management software is also crucial. Strong motivational skills, effective communication, and the ability to personalize programs help trainers connect with and inspire clients. These skills ensure clients achieve their fitness goals safely and effectively, fostering positive relationships and long-term business growth.
More about Shape Fitness jobs
What cities are hiring for Shape Fitness jobs? Cities with the most Shape Fitness job openings:
What states have the most Shape Fitness jobs? States with the most job openings for Shape Fitness jobs include:
Infographic showing various Shape Fitness job openings in the United States as of July 2026, with employment types broken down into 83% Full Time, 12% Part Time, and 5% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $49,637 per year, or $23.9 per hour.
Member Experience Ambassador

Member Experience Ambassador

In-Shape Fitness

Modesto, CA • On-site

$16.90/hr

Full-time

Medical, Retirement

Posted 9 days ago


In-Shape Fitness rating

6.8

Company rating: 6.8 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

20th of 61 rated gym and leisure clubs


Job description

Description:

JOB SUMMARY:

Member Experience Ambassador (MEA) serves as the heartbeat of In-Shape Fitness. They are skilled in fostering meaningful connections and delivering exceptional service to our members, guests, and team. Guided by a strong dedication to both people and fitness, MEAs play a vital role in motivating and supporting individuals throughout their wellness journey. They uphold the highest standards of cleanliness, safety, and professionalism, ensuring a consistently positive and engaging environment for all who visit our clubs.

DUTIES AND RESPONSIBILITIES:

  • Get to know each member/prospective member/guest and share In-Shape’s fitness philosophy. Provide membership options and help determine the best option based on their personal fitness goals
  • Support new members through our FitStart program, familiarizing them with the club and equipment
  • Assist members/new members with downloading the mobile app and getting started
  • Give club tours and highlight club amenities, activities, programs, and current promotions that align with the unique needs, interests, and goals of each member and potential member
  • Stock/Sell/Recommend retail items that will support the member’s specific fitness goals
  • Provide excellent customer service by promptly and accurately responding to member needs via incoming calls to the club or in person and completing requested changes to memberships
  • Build our In-Shape community through a consistent member experience that is welcoming and motivating – don’t just meet expectations – exceed them with every interaction!
  • Responsible for following and adhering to the In-Shape Clean Approach
  • Resolve concerns/problems ensuring our members’ needs are met and company guidelines are followed
  • Maintain a safe environment through the correct implementation of safety policies and procedures
  • Assist in building our In-Shape community of members through a consistent member experience
  • Assists in other areas of the club when needed
  • During the season, where applicable, monitor the pool and slide as needed and implement slide rules at all times
  • Perform additional duties and responsibilities as assigned

Revised: 05.2025

Requirements:

REQUIREMENTS AND QUALIFICATIONS:

  • High School diploma or equivalent
  • Passionate about fitness and helping others in their fitness journey
  • Basic fitness and sales experience
  • Excellent communication and listening skills both in-person and phone
  • Demonstrated customer service experience: friendly, outgoing, and approachable disposition
  • Works well under pressure and time constraints, and displays positive behavior in all member contacts
  • Basic computer skills
  • Attend and participate in required meetings and trainings as needed
  • Willing and able to work a flexible shift: evenings, weekends, and holidays
  • Bilingual skills a plus
  • Current CPR or ability to pass CPR certification within 60 days of hire date
  • First Aid Training, required only at clubs with pool slides

TEAM PERKS:

  • Free health club membership
  • Casual work environment
  • Discount on in club retail items and any current vendor partner offerings (NASM, etc)
  • Opportunity for growth; professional development
  • 401(K) savings plan

WORK ENVIRONMENT/PHYSICAL DEMANDS:

While performing the duties of this job, the team member is frequently required to walk and stand up to 8 hours/day and/or sit for extended periods of time. Team members may be exposed to cleaning chemicals or airborne particles and will be required to wear designated PPE (Personal Protective Equipment) as directed. Team members are occasionally required to use hands and fingers for handle or feel; occasional reach, push and pulling with arms and hands; occasional climb, balance, stoop, kneel, crouch or crawl; and occasional reach and twist, including side-to-side movements. The team member may be required to occasionally lift, carry or move up to 25 pounds and may seldom be required to lift, carry or move 26-50 pounds.

PRIVACY STATEMENT:

In-Shape Solutions, LLC collects certain personal information as part of the job application process. Certain jurisdictions require notice of how we use and protect your personal information. For more information, please read our Privacy Policy and Notice of Collection available on our web site at:

https://www.inshape.com/privacy-policy

https://www.inshape.com/Portals/0/Images/pdf/ISS_Job_Applicant_Privacy_Notice.pdf


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