Manage departmental responsibilities for gifting, member benefits, and other service programs. * Lead efforts to provide members with personalized communication, proof of value, and engagement ...
Manage departmental responsibilities for gifting, member benefits, and other service programs. * Lead efforts to provide members with personalized communication, proof of value, and engagement ...
Membership Services Manager
Houston, TX · On-site
Manage departmental responsibilities for gifting, member benefits, and other service programs. * Lead efforts to provide members with personalized communication, proof of value, and engagement ...
Membership Services Manager
Houston, TX · On-site
Manage departmental responsibilities for gifting, member benefits, and other service programs. * Lead efforts to provide members with personalized communication, proof of value, and engagement ...
SOFT SERVICES MANAGER ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association ...
SOFT SERVICES MANAGER ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association ...
Dining Services Manager
Kingwood, TX · On-site
$49K - $52K/yr
Dining Services Manager $49,000 - $52,000/annually | Full Time Tarina of Kingwood - Saga Senior LivingBring comfort to the table-when it matters most. Tarina of Kingwood is seeking a dependable ...
Dining Services Manager
Kingwood, TX · On-site
$49K - $52K/yr
Dining Services Manager $49,000 - $52,000/annually | Full Time Tarina of Kingwood - Saga Senior LivingBring comfort to the table-when it matters most. Tarina of Kingwood is seeking a dependable ...
Dining Services Manager
Kingwood, TX · On-site
$49K - $52K/yr
Dining Services Manager $49,000 - $52,000/annually | Full Time Tarina of Kingwood - Saga Senior Living Bring comfort to the table--when it matters most. Tarina of Kingwood is seeking a dependable ...
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Dining Services Manager
Kingwood, TX · On-site
$49K - $52K/yr
Dining Services Manager $49,000 - $52,000/annually | Full Time Tarina of Kingwood - Saga Senior Living Bring comfort to the table--when it matters most. Tarina of Kingwood is seeking a dependable ...
SOFT SERVICES MANAGER ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association ...
SOFT SERVICES MANAGER ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association ...
SOFT SERVICES MANAGER
Houston, TX · On-site
SOFT SERVICES MANAGER ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association ...
SOFT SERVICES MANAGER
Houston, TX · On-site
SOFT SERVICES MANAGER ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association ...
Guest Services Manager
Houston, TX · On-site
$70K/yr
Guest Services Manager DEPARTMENT: Marketing CLASSIFICATION: Full-time / Salaried / Exempt SUPERVISOR: Director of Audience Experience OVERVIEW Founded in 1947 by Nina Vance, the Alley Theatre is a ...
Guest Services Manager
Houston, TX · On-site
$70K/yr
Guest Services Manager DEPARTMENT: Marketing CLASSIFICATION: Full-time / Salaried / Exempt SUPERVISOR: Director of Audience Experience OVERVIEW Founded in 1947 by Nina Vance, the Alley Theatre is a ...
Field Services Manager
Houston, TX · On-site
Field Services Manager About PROENERGY PROENERGY is an engineering, R&D, and manufacturing powerhouse. The company addresses every need for fast-start power generation: turbine and package ...
Field Services Manager
Houston, TX · On-site
Field Services Manager About PROENERGY PROENERGY is an engineering, R&D, and manufacturing powerhouse. The company addresses every need for fast-start power generation: turbine and package ...
Amenity Services Manager
Houston, TX · On-site
Job Type Full-time Description The Amenity Services Manager will work closely with Property Management, Experience and Community Affairs teams to support the planning, coordination, and delivery of ...
Amenity Services Manager
Houston, TX · On-site
Job Type Full-time Description The Amenity Services Manager will work closely with Property Management, Experience and Community Affairs teams to support the planning, coordination, and delivery of ...
HARD SERVICES MANAGER
Houston, TX · On-site
$110K - $120K/yr
HARD SERVICES MANAGER SALARY: $110,000 - $120,000 Pay Grade: 16 Other Forms of Compensation: BONUS ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level ...
HARD SERVICES MANAGER
Houston, TX · On-site
$110K - $120K/yr
HARD SERVICES MANAGER SALARY: $110,000 - $120,000 Pay Grade: 16 Other Forms of Compensation: BONUS ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level ...
Guest Services Manager DEPARTMENT: Marketing CLASSIFICATION: Full-time / Salaried / Exempt SUPERVISOR: Director of Audience Experience OVERVIEW Founded in 1947 by Nina Vance, the Alley Theatre is a ...
Guest Services Manager DEPARTMENT: Marketing CLASSIFICATION: Full-time / Salaried / Exempt SUPERVISOR: Director of Audience Experience OVERVIEW Founded in 1947 by Nina Vance, the Alley Theatre is a ...
Amenity Services Manager
Houston, TX · On-site
The Amenity Services Manager will work closely with Property Management, Experience and Community Affairs teams to support the planning, coordination, and delivery of daily amenity services, meeting ...
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Amenity Services Manager
Houston, TX · On-site
The Amenity Services Manager will work closely with Property Management, Experience and Community Affairs teams to support the planning, coordination, and delivery of daily amenity services, meeting ...
Client Services Manager
Houston, TX · Hybrid
Position Summary The Client Service Manager (CSM) leads the client service function, overseeing team performance, daily operations, and service delivery. This role partners with firm principals to ...
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Client Services Manager
Houston, TX · Hybrid
Position Summary The Client Service Manager (CSM) leads the client service function, overseeing team performance, daily operations, and service delivery. This role partners with firm principals to ...
Client Services Manager
Houston, TX · Hybrid
Position Summary The Client Service Manager (CSM) leads the client service function, overseeing team performance, daily operations, and service delivery. This role partners with firm principals to ...
Client Services Manager
Houston, TX · Hybrid
Position Summary The Client Service Manager (CSM) leads the client service function, overseeing team performance, daily operations, and service delivery. This role partners with firm principals to ...
Amenity Services Manager
Houston, TX · On-site
Description The Amenity Services Manager will work closely with Property Management, Experience and Community Affairs teams to support the planning, coordination, and delivery of daily amenity ...
Amenity Services Manager
Houston, TX · On-site
Description The Amenity Services Manager will work closely with Property Management, Experience and Community Affairs teams to support the planning, coordination, and delivery of daily amenity ...
Manage solid waste and recycling collection services and the development and delivery of related community education programs and materials. Research, develop and oversee public education programs ...
Manage solid waste and recycling collection services and the development and delivery of related community education programs and materials. Research, develop and oversee public education programs ...
HARD SERVICES MANAGER
Houston, TX · On-site
$110K - $120K/yr
HARD SERVICES MANAGER SALARY: $110,000 - $120,000 Pay Grade: 16 Other Forms of Compensation: BONUS ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level ...
HARD SERVICES MANAGER
Houston, TX · On-site
$110K - $120K/yr
HARD SERVICES MANAGER SALARY: $110,000 - $120,000 Pay Grade: 16 Other Forms of Compensation: BONUS ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level ...
The Convention Services Manager will serve as the primary liaison between hotel operations and clients hosting meetings, conferences, and events. Your work will directly influence the success of ...
The Convention Services Manager will serve as the primary liaison between hotel operations and clients hosting meetings, conferences, and events. Your work will directly influence the success of ...
HARD SERVICES MANAGER
Houston, TX · On-site
$110K - $120K/yr
HARD SERVICES MANAGER SALARY: $110,000 - $120,000 Pay Grade: 16 Other Forms of Compensation: BONUS ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level ...
HARD SERVICES MANAGER
Houston, TX · On-site
$110K - $120K/yr
HARD SERVICES MANAGER SALARY: $110,000 - $120,000 Pay Grade: 16 Other Forms of Compensation: BONUS ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level ...
Services Manager information
See Spring, TX salary details
$24.5K - $33.4K
9% of jobs
$33.4K - $42.3K
13% of jobs
$44.5K is the 25th percentile. Wages below this are outliers.
$42.3K - $51.2K
12% of jobs
$51.2K - $60.1K
9% of jobs
The median wage is $66.5K / yr.
$60.1K - $69K
9% of jobs
$69K - $77.9K
5% of jobs
$77.9K - $86.8K
4% of jobs
$86.8K - $95.7K
6% of jobs
$98.3K is the 75th percentile. Wages above this are outliers.
$95.7K - $104.6K
22% of jobs
$104.6K - $113.5K
6% of jobs
$113.5K - $122.4K
3% of jobs
$24.5K
$72.7K
$122.4K
How much do services manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a Services Manager, and why are they important?
How does a Services Manager typically collaborate with other departments to ensure seamless client experiences?
What are Services Managers?
What is the difference between Services Manager vs Customer Service Supervisor?
| Aspect | Services Manager | Customer Service Supervisor |
|---|---|---|
| Required Credentials | Bachelor's degree in business, management, or related field; experience in service delivery | High school diploma or equivalent; experience in customer service roles |
| Work Environment | Oversees multiple service teams, manages operations, and develops strategies | Supervises customer service staff, handles escalations, and ensures customer satisfaction |
| Employer & Industry Usage | Common in service industries like IT, healthcare, and hospitality | Found in retail, call centers, and hospitality sectors |
The Services Manager typically has a broader strategic role, overseeing multiple teams and service processes, while the Customer Service Supervisor focuses on direct team supervision and customer interactions. Both roles require strong communication skills, but the Services Manager often requires more management experience and higher education credentials.

Other
Posted 26 days ago
Job description
The Houston Texans are in a season of growth and are seeking an individual for the position of Membership Services Manager.
Our Texans Teammate Habits:
Dedication to the team
Be adaptable
Passion for work
Win with integrity
Own the outcome
Culture: Weattract the best and brightest professionals by nurturing core ideals such as character, hard work, discipline, and teamwork. We reward performances and demand a total commitment to excellence and a will to win in everything that we choose to do.
Basic Function:
- Strategically align member service initiatives with organizational goals to deliver exceptional fan experiences.
- Formulate and execute all retention and engagement activities for Season Ticket Members.
- Manage departmental responsibilities for gifting, member benefits, and other service programs.
- Lead efforts to provide members with personalized communication, proof of value, and engagement metrics.
- Assist sales leadership with renewal strategies and upsell opportunities.
- Manage staff including hiring, coaching, and performance reviews to ensure success of direct reports.
- Oversee and strategically plan member events, gameday activations, and exclusive Texans experiences year-round.
- Consult and communicate regularly with Season Ticket Members to maximize the value of their membership benefits and experiences.
- Develop and lead comprehensive renewal campaigns and retention strategies for assigned accounts. Ensure all provisions for member benefits are fulfilled, including ticketing, hospitality, events, and gameday activations.
- Create and implement policies and processes for internal collaboration and service excellence.
- Communicate effectively with members regarding exclusive opportunities, events, and initiatives to enhance engagement.
- Manage all aspects of member service elements for home games and special events, including issue resolution and premium experiences.
- Coordinate execution of gameday benefits such as hospitality, entertainment, and in-seat service.
- Oversee and execute member engagement for Texans tentpole events and additional large-scale activations throughout the year.
- Perform other tasks as assigned by senior leadership.
Skills Required:
- Strong decision-making capabilities related to service strategies and resource allocation.
- Excellent organizational and time management skills with ability to prioritize in a high-energy environment.
- Strong interpersonal and communication skills with a customer-first mindset.
- Attention to detail and ability to produce accurate, high-quality work under deadlines.
- Ability to maintain confidential information and demonstrate professionalism.
- Proficiency in Microsoft Office and CRM systems.
- Ability to lead and manage a team effectively, including hiring, workload prioritization, and performance management.
- Bachelor's degree preferred; High School Diploma required.
- Minimum 3-5 years of experience in ticketing, customer service, or sports industry.
- Minimum 2 years of management experience required.
Title: Membership Services Manager
FLSA Status: Exempt
Department: Ticketing
Reports to: Director of Ticket Membership Services
Please note that while resumes of all candidates will be considered, as a way for the Texans organization to acknowledge and reciprocate the tremendous support given the Team by local fans and the local community in general, qualified candidates with permanent addresses in the Houston metropolitan and surrounding areas will be given first consideration whenever possible.
If your skills and experience match our available position requirements, a Human Resources representative will contact you directly. Due to the volume of resumes received by the Houston Texans, we are unable to provide updates on the status of individual applications.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Job Questions:
- Do you have 3+ years' experience in a customer service management role?
- Do you have experience in the sports/entertainment/hospitality industry?
- Do you have at least one (1) year of experience as a Sports Sales or Service Manager?
- What are your salary expectations? (Please list an amount or range in USD ($); 'Negotiable' or an explanation without an amount is not acceptable.)