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Services Manager Jobs in Ohio (NOW HIRING)

Encompass Health

Nutrition Services Manager

Dayton, OH · On-site

Nutrition Services Manager Career Opportunity Appreciated for your Nutrition Services Management skills Are you in search of a career close to home and heart, where your nutrition expertise can make ...

Hhs

Patient Services Manager

Cincinnati, OH · On-site

Implement, manage, and maintain the patient ambassador program for high-quality service * Collaborate with department, facility, and company leadership to achieve goals * Stays informed on patient ...

Hhs

Patient Services Manager

Lima, OH · On-site

Implement, manage, and maintain the patient ambassador program for high-quality service * Collaborate with department, facility, and company leadership to achieve goals * Stays informed on patient ...

New

HHS LLC

Patient Services Manager

Cincinnati, OH · On-site

Implement, manage, and maintain the patient ambassador program for high-quality service * Collaborate with department, facility, and company leadership to achieve goals * Stays informed on patient ...

OhioHealth

Nutrition Services Manager

Marion, OH · On-site

Assists the Nutrition Services Director in managing the operations of the Nutrition Services Department. Supervises nutrition departmental operations and production through coordination of ...

HHS LLC

Patient Services Manager

Lima, OH · On-site

Implement, manage, and maintain the patient ambassador program for high-quality service * Collaborate with department, facility, and company leadership to achieve goals * Stays informed on patient ...

Ohio State University

Rehab Services Manager

Ross, OH · On-site

Rehab Services Manager Department:University Hospital | Rehabilitation Services, Acute Care The Rehab and Outreach Manager ensures that daily operations support departmental and organizational ...

Makeready LLC

Conference Services Manager

Columbus, OH · On-site

$65K - $70K/yr

The ultimate liaison, a Catering Services Manager is able to pull together all the pieces and departments necessary to execute a successful and memorable event. They are comfortable supporting ...

New

OhioHealth

Nutrition Services Manager

Marion, OH · On-site

Assists the Nutrition Services Director in managing the operations of the Nutrition Services Department. Supervises nutrition departmental operations and production through coordination of ...

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All JobsServices JobsServices Manager JobsServices Manager Jobs in Ohio

Services Manager information

See Ohio salary details

$26.1K

$77.7K

$130.7K

How much do services manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for services manager in Ohio is $77,650.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $110,800.00 per year, depending on experience, location, and employer.

What is a services manager?

Services Managers are professionals responsible for overseeing the delivery, quality, and efficiency of services provided by a company or organization. They manage teams, coordinate operations, and ensure customer satisfaction by maintaining high service standards. Their role often includes setting goals, monitoring performance, resolving issues, and implementing improvements to optimize service delivery and client experience.

What are the key skills and qualifications needed to thrive as a services manager?

To thrive as a Services Manager, you need expertise in operations management, customer service, and team leadership, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems, scheduling software, and industry-specific tools is typically required. Strong communication, problem-solving, and organizational skills help you motivate teams and resolve client issues effectively. These abilities are crucial for ensuring service quality, client satisfaction, and efficient team performance in a competitive environment.

How does a services manager typically collaborate with other departments to ensure seamless client experiences?

As a Services Manager, collaboration with other departments—such as sales, operations, and customer support—is a key part of the role. You’ll regularly coordinate with these teams to align on client expectations, resolve issues efficiently, and implement service improvements. Effective communication and cross-functional meetings are often used to share updates and address challenges proactively. This collaborative environment helps ensure that the client receives consistent, high-quality service throughout their engagement with the company.

What is the difference between Services Manager vs Customer Service Supervisor?

AspectServices ManagerCustomer Service Supervisor
Required CredentialsBachelor's degree in business, management, or related field; experience in service deliveryHigh school diploma or equivalent; experience in customer service roles
Work EnvironmentOversees multiple service teams, manages operations, and develops strategiesSupervises customer service staff, handles escalations, and ensures customer satisfaction
Employer & Industry UsageCommon in service industries like IT, healthcare, and hospitalityFound in retail, call centers, and hospitality sectors

The Services Manager typically has a broader strategic role, overseeing multiple teams and service processes, while the Customer Service Supervisor focuses on direct team supervision and customer interactions. Both roles require strong communication skills, but the Services Manager often requires more management experience and higher education credentials.

Is a services manager a stressful job?

A services manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing teams, and meeting performance targets. The level of stress varies depending on the industry, company size, and individual workload, but strong organizational and communication skills help manage job pressures effectively.

What are the most commonly searched types of Services jobs in Ohio?

The most popular types of Services jobs in Ohio are:

What cities in Ohio are hiring for Services Manager jobs?

Cities in Ohio with the most Services Manager job openings:

Services Manager jobs near you
Infographic showing various Services Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $77,650 per year, or $37.3 per hour.

Youth Services Manager

Grandview Heights Public Library

Columbus, OH • On-site

$66K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

Job Title: Youth Services Manager
Classification: Manager II / Librarian II
Department: Patron Services
Starting Pay: $66,000 annually
Benefits: Comprehensive benefits package including 22 vacation days; 10 paid holidays; sick and bereavement leave; medical, dental, vision, and life insurance; and participation in the Ohio Public Employees Retirement System (OPERS). For benefit package details visit our career page.
Work Schedule: 40 hours per week, including daytime, evening, and weekend hours (every third weekend).
Reporting Relationship: Director of Patron Services
Position Summary
The Youth Services Manager supports the Library's mission and strategic goals by leading one of the Library's three Patron Services teams. This position provides leadership for youth services, including programming, outreach, and youth-focused initiatives, while ensuring exceptional customer service, effective staff leadership, and efficient operations.
Essential Duties and Responsibilities
Leadership and Management
  • Serve as a member of the Library's Management Team.
  • Supervise, mentor, and support a team of approximately 6-8 staff members.
  • Determine appropriate staffing levels and assign work to ensure efficient operations.
  • Recruit, interview, and recommend candidates for employment.
  • Provide orientation, coaching, training, and ongoing professional development opportunities.
  • Review and approve employee timecards and leave requests.
  • Conduct performance evaluations and provide regular coaching and feedback.
  • Address performance concerns through appropriate corrective action when necessary.
  • Foster open communication and a positive team culture.
  • Interpret, administer, and enforce Library policies and procedures.
  • Recommend improvements to policies, procedures, and workflows.
  • Serve as the Library's Person in Charge (PIC) when assigned.

Youth Services
  • Coordinate and evaluate comprehensive programming and outreach services for children, teens, and families.
  • Manage the Youth Services programming budget and related resources.
  • Coordinate scheduling and evaluation of youth programs and special events.
  • Develop partnerships with schools, community organizations, and other agencies serving youth.
  • Monitor community needs and emerging trends to ensure relevant and engaging services.
  • Collaborate with the Patron Services Manager responsible for Collection Development to maintain a high-quality youth and teen collection.
  • Collaborate with the Patron Services Manager responsible for Circulation Services to ensure consistent, high-quality patron services throughout the Library.
Patron Services
  • Provide direct public service by regularly working all public service desks.
  • Deliver reference, readers' advisory, and information services in person, by telephone, and through digital communication channels.
  • Assist patrons in accessing all Library services, including meeting room reservations, voter registration, and other public services.
  • Perform circulation functions, including checking materials in and out, placing holds, registering patrons, collecting payments, and resolving account issues.
  • Assist patrons with technology, including computers, mobile devices, library databases, eBooks, printers, scanners, copiers, gaming systems, and Microsoft Office applications.
  • Completes other duties as assigned.
Knowledge, Skills, and Abilities
  • Demonstrates exceptional customer service and professionalism.
  • Leads by example and promotes teamwork and collaboration.
  • Effectively facilitates meetings and encourages open communication.
  • Demonstrates strong organizational, planning, and time management skills.
  • Uses sound judgment, discretion, and maintains confidentiality.
  • Possesses strong interpersonal, verbal, and written communication skills.
  • Effectively manages conflict and fosters a respectful workplace.
  • Demonstrates proficiency with Windows-based software, Microsoft Office applications, integrated library systems, and other library technologies.
  • Maintains strong keyboarding and computer skills.
  • Understands principles of budgeting and resource management.
  • Ability to adapt to changing priorities and lead organizational change.
  • Ohio Notary Public commission, or the ability to obtain one, preferred.
Education and Experience
Required
  • Master's Degree in Library and Information Science (MLIS) from an ALA-accredited institution (or equivalent).
  • Three to five years of progressively responsible supervisory or management experience.
  • Experience delivering public library services and assisting patrons with library technology, including online catalogs, databases, eBooks, and digital resources.
  • Valid Ohio driver's license, proof of insurance, and the ability to travel locally as needed.
Preferred
  • Experience with youth programming and outreach.
  • Experience with library collection development for print and digital collections.
  • Broad public library experience including public service, personnel management, and digital resources.
  • Experience working in a unionized environment.
  • Experience serving patrons of all ages and backgrounds.
Physical Requirements:
  • Considerable mobility including, but not limited to, extensive periods of standing, walking, bending, sitting, lifting weights of up to 50 pounds, and pushing full book carts or containers.
  • Manual dexterity sufficient to perform general typing and computer skills.
  • Calm and focused handling of interruptions and distractions
  • Periodic intense concentration and sustained viewing of a computer monitor
About the library:
The Grandview Heights Public Library (GHPL) is an award-winning, independent suburban library system known for progressive leadership and friendly, personalized service. We are 1 of only 6 U.S. public libraries to receive 14 consecutive five-star ratings from Library Journal, ranking #1 nationwide in its expenditure category. GHPL is also the founding member and Administering Library of the Central Library Consortium (CLC).

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