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Services Manager Jobs in Delaware (NOW HIRING)

Bayhealth

Emergency Services Business Manager

Dover, DE · On-site

The role of the Emergency Services Business Manager is to facilitate achieving the highest quality and service satisfaction outcomes in a cost-effective manner. The Business Manager provides project ...

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Services Manager information

See Delaware salary details

$27.5K

$81.7K

$137.6K

How much do services manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for services manager in Delaware is $81,747.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $116,600.00 per year, depending on experience, location, and employer.

What is a services manager?

Services Managers are professionals responsible for overseeing the delivery, quality, and efficiency of services provided by a company or organization. They manage teams, coordinate operations, and ensure customer satisfaction by maintaining high service standards. Their role often includes setting goals, monitoring performance, resolving issues, and implementing improvements to optimize service delivery and client experience.

What are the key skills and qualifications needed to thrive as a services manager?

To thrive as a Services Manager, you need expertise in operations management, customer service, and team leadership, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems, scheduling software, and industry-specific tools is typically required. Strong communication, problem-solving, and organizational skills help you motivate teams and resolve client issues effectively. These abilities are crucial for ensuring service quality, client satisfaction, and efficient team performance in a competitive environment.

How does a services manager typically collaborate with other departments to ensure seamless client experiences?

As a Services Manager, collaboration with other departments—such as sales, operations, and customer support—is a key part of the role. You’ll regularly coordinate with these teams to align on client expectations, resolve issues efficiently, and implement service improvements. Effective communication and cross-functional meetings are often used to share updates and address challenges proactively. This collaborative environment helps ensure that the client receives consistent, high-quality service throughout their engagement with the company.

What is the difference between Services Manager vs Customer Service Supervisor?

AspectServices ManagerCustomer Service Supervisor
Required CredentialsBachelor's degree in business, management, or related field; experience in service deliveryHigh school diploma or equivalent; experience in customer service roles
Work EnvironmentOversees multiple service teams, manages operations, and develops strategiesSupervises customer service staff, handles escalations, and ensures customer satisfaction
Employer & Industry UsageCommon in service industries like IT, healthcare, and hospitalityFound in retail, call centers, and hospitality sectors

The Services Manager typically has a broader strategic role, overseeing multiple teams and service processes, while the Customer Service Supervisor focuses on direct team supervision and customer interactions. Both roles require strong communication skills, but the Services Manager often requires more management experience and higher education credentials.

Is a services manager a stressful job?

A services manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing teams, and meeting performance targets. The level of stress varies depending on the industry, company size, and individual workload, but strong organizational and communication skills help manage job pressures effectively.

What are the most commonly searched types of Services jobs in Delaware?

The most popular types of Services jobs in Delaware are:

What cities in Delaware are hiring for Services Manager jobs?

Cities in Delaware with the most Services Manager job openings:

Services Manager jobs near you
Infographic showing various Services Manager job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $81,747 per year, or $39.3 per hour.

Environmental Services Department Manager

Wilmington, DE • On-site

Healthcare Services Group, Inc.
See more jobs at Healthcare Services Group, Inc.external

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Healthcare Services Group rating

5.0

Company rating: 5.0 out of 10

Based on 487 frontline employees who took The Breakroom Quiz

Job description

Overview

Role: Environmental Services Department Manager

Join Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility. At HCSG, we are passionate about positively impacting the communities we serve. If you share our commitment to excellence and enhancing customer and resident experiences, join us and make a difference!

Available Benefits for All Employees
  • Comprehensive Benefits Package - Medical, Dental, and Vision
  • Free Telemedicine Services on Day 1*
  • Paid Holidays & Vacation 
  • 401 (k)
  • Get paid when you need it with PNC EarnedIt
  • Financial Wellness Support from PNC Workplace Banking
  • Free Prescription Discount Program
  • Employee Assistance Programs
  • Training & Development Opportunities
  • Employee Recognition Programs
  • Employee Stock Purchase Plan
  • Nationwide Transfer Opportunities
Benefits Link

Click here for more benefits information

or copy this link: https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf

*Not available in AR.

Responsibilities
  • Manage and supervise housekeeping, laundry, and floor care staff, ensuring compliance with policies, procedures, and federal/state requirements.
  • Perform and lead teams in light housekeeping, heavy housekeeping, and laundry aide duties across varying shifts.
  • Lead staff training, quality control, and in-service sessions; ensure timely completion of projects and programs.
  • Maintain records of income, expenditures, supplies, personnel, and equipment while using HCSG computer software.
  • Act as liaison between building occupants/administrators and HCSG staff; communicate directives effectively.
  • Use protective gear appropriately; ensure safe use of cleaning solutions and adherence to safety precautions.
  • Maintain consistent attendance, punctuality, and timely completion of tasks.
  • Represent HCSG positively through courteous interactions with supervisors, co-workers, client staff, residents, and guests.
  • All other duties as assigned.
Qualifications
  • High school diploma or equivalent preferred.
  • Two years of experience in healthcare housekeeping and supervision preferred.
  • Maintain a positive attitude and effectively communicate with building occupants, administration, and HCSG leadership to perform daily tasks.
  • Compliance with COVID-19 vaccination policies.
  • Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods. 
  • Must be able to perform routine, repetitive tasks continuously.
  • Must be able to work around food and cleaning products.
  • Able to follow oral and written instructions, and perform routine, repetitive tasks daily.
  • Residency within the service area required.

Ready to Join Us?

If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!

EEO Statement

HCSG is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage employees to bring their authentic, original, and best selves to work for a culturally inclusive team. We offer equal employment opportunities (EEO) to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.

Qualifications:- High school diploma or equivalent preferred.- Two years of experience in healthcare housekeeping and supervision preferred.- Maintain a positive attitude and effectively communicate with building occupants, administration, and HCSG leadership to perform daily tasks.- Compliance with COVID-19 vaccination policies.- Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods.- Must be able to perform routine, repetitive tasks continuously.- Must be able to work around food and cleaning products.- Able to follow oral and written instructions, and perform routine, repetitive tasks daily.- Residency within the service area required.Ready to Join Us?If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!Education:1st Shift/Day ShiftEmployment Type: OTHER

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