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Services Manager Jobs in Delaware (NOW HIRING)

Bayhealth

Patient Financial Services SBO Manager

Dover, DE · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manages cash application and customer service activities for all Bayhealth entities (Medical Center, employed physicians, Bayhealth Medical Group, Wellness Centers, and Occupational Health)

Bayhealth

Patient Financial Services AR Manager

Dover, DE · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Audit, trend and benchmark billing/collection functions. 3. Manage Accounts Receivable for all ... Review and respond to patient complaints, legal documents following appropriate customer services ...

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Showing results 41-60

All JobsServices JobsServices Manager JobsServices Manager Jobs in Delaware

Services Manager information

See Delaware salary details

$27.5K

$81.7K

$137.6K

How much do services manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for services manager in Delaware is $81,747.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $116,600.00 per year, depending on experience, location, and employer.

What is a services manager?

Services Managers are professionals responsible for overseeing the delivery, quality, and efficiency of services provided by a company or organization. They manage teams, coordinate operations, and ensure customer satisfaction by maintaining high service standards. Their role often includes setting goals, monitoring performance, resolving issues, and implementing improvements to optimize service delivery and client experience.

What are the key skills and qualifications needed to thrive as a services manager?

To thrive as a Services Manager, you need expertise in operations management, customer service, and team leadership, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems, scheduling software, and industry-specific tools is typically required. Strong communication, problem-solving, and organizational skills help you motivate teams and resolve client issues effectively. These abilities are crucial for ensuring service quality, client satisfaction, and efficient team performance in a competitive environment.

How does a services manager typically collaborate with other departments to ensure seamless client experiences?

As a Services Manager, collaboration with other departments—such as sales, operations, and customer support—is a key part of the role. You’ll regularly coordinate with these teams to align on client expectations, resolve issues efficiently, and implement service improvements. Effective communication and cross-functional meetings are often used to share updates and address challenges proactively. This collaborative environment helps ensure that the client receives consistent, high-quality service throughout their engagement with the company.

What is the difference between Services Manager vs Customer Service Supervisor?

AspectServices ManagerCustomer Service Supervisor
Required CredentialsBachelor's degree in business, management, or related field; experience in service deliveryHigh school diploma or equivalent; experience in customer service roles
Work EnvironmentOversees multiple service teams, manages operations, and develops strategiesSupervises customer service staff, handles escalations, and ensures customer satisfaction
Employer & Industry UsageCommon in service industries like IT, healthcare, and hospitalityFound in retail, call centers, and hospitality sectors

The Services Manager typically has a broader strategic role, overseeing multiple teams and service processes, while the Customer Service Supervisor focuses on direct team supervision and customer interactions. Both roles require strong communication skills, but the Services Manager often requires more management experience and higher education credentials.

Is a services manager a stressful job?

A services manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing teams, and meeting performance targets. The level of stress varies depending on the industry, company size, and individual workload, but strong organizational and communication skills help manage job pressures effectively.

What are the most commonly searched types of Services jobs in Delaware?

The most popular types of Services jobs in Delaware are:

What cities in Delaware are hiring for Services Manager jobs?

Cities in Delaware with the most Services Manager job openings:

Services Manager jobs near you
Infographic showing various Services Manager job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $81,747 per year, or $39.3 per hour.

Manager, Outpatient Rehabilitation Services

Christiana Care Health System

Wilmington, DE • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Job Details

Manager, Outpatient Rehabilitation Services

Do you want to work at one of the top 100 hospitals in the nation?

Join a Place Where Caregivers Feel Like Family

Life is full of choices, and few are more important than choosing where-and with whom-you work. At ChristianaCare, we believe our caregivers are more than employees; they are respected professionals, teammates, and members of our extended family. When you join us, you are choosing an organization that values your contributions, invests in your growth, and celebrates the meaningful difference you make every day.

ChristianaCare is proud to be ranked among the Top 100 hospitals in the nation and nationally recognized for excellence. Even more importantly, we are known for fostering a culture where caregivers feel connected, appreciated, and supported throughout every stage of their careers.

ChristianaCare is seeking a Manager of Outpatient Rehabilitation Services.

In this position, you will work with a dynamic team in this patient centered facility. The rehabilitation experience at ChristianaCare Health System offers a strong team approach, frequent interdisciplinary interaction, ongoing mentoring, state of the art equipment and professional level educational opportunities.

Primary Function

The Manager, Rehabilitation Services is responsible for providing strategic leadership, clinical oversight, and operational management for the daily rehabilitation services provided at the Wilmington Rehabilitation Services Outpatient Site. This role ensures the delivery of high-quality, patient-centered care while maintaining regulatory compliance, supporting caregiver development, and driving operational and financial excellence across Physical Therapy, Occupational Therapy, Speech-Language Pathology, and Therapeutic Recreation services.

Key Responsibilities

Clinical Leadership

  • Provide direct clinical evaluation and treatment services for patients referred to rehabilitation programs
  • Ensure accurate interpretation, documentation, and communication of patient evaluation and treatment outcomes
  • Deliver clinical oversight and guidance to rehabilitation caregivers providing patient care
  • Promote evidence-based practice and advance rehabilitation programming across the organization
  • Foster excellence in patient experience through compassionate, patient-centered care

Operational Management

  • Direct the day-to-day operations of Rehabilitation Services, including PT, OT, and SLP
  • Monitor program effectiveness and implement process improvements to enhance quality, efficiency, and patient outcomes
  • Provide leadership for clinical documentation standards, billing compliance, and audit readiness
  • Respond promptly to patient and caregiver concerns, ensuring appropriate resolution and follow-up

Talent Management & Development

  • Lead recruitment, interviewing, onboarding, and orientation activities for rehabilitation caregivers
  • Assess caregiver competencies and develop individualized professional development plans
  • Manage performance evaluation processes, including quarterly check-ins, merit recommendations, career ladder progression, continuing education oversight, and caregiver engagement initiatives
  • Support students, volunteers, and academic partnerships while maintaining strong relationships with educational institutions

Financial & Regulatory Oversight

  • Manage the fiscal operations and budgetary performance of Rehabilitation Services
  • Maintain current knowledge of rehabilitation regulations, standards, and best practices
  • Ensure compliance with Joint Commission and other accrediting and regulatory agencies
  • Lead departmental readiness activities for surveys, inspections, and accreditation reviews
  • Oversee completion of annual system requirements, including safety training, emergency preparedness, CPR/AED certification, fit testing, and other mandatory education programs

Qualifications

Required

  • BS, MS, or Doctorate in Physical Therapy
  • At least five (5) years of direct clinical experience in an outpatient rehabilitation setting
  • Licensure or license eligibility in the State of Delaware as a Physical Therapist
  • Demonstrated knowledge of rehabilitation operations, patient care standards, and regulatory requirements

Preferred

  • Leadership or management experience within a rehabilitation or healthcare environment
  • Experience with Joint Commission, and other regulatory/accreditation standards
  • Proven ability to lead teams, manage change, and drive continuous improvement initiatives

What Success Looks Like

The successful candidate is a collaborative and visionary leader who combines strong clinical expertise with operational excellence to foster caregiver engagement, ensure regulatory compliance, and deliver exceptional rehabilitation outcomes for patients and families.

ChristianaCare Offers:

Incredible Work/Life benefits including medical/dental/ vision insurance coverage on your first day of employment, paid PTO, retirement plans, twelve weeks of paid parental leave, annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!

If you 're inspired to make a difference, we invite you to become a ChristianaCare caregiver!

Annual Compensation Range $110,177.60 - $176,280.00 This pay rate/range represents ChristianaCare's good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Post End Date

Jul 31, 2026

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visithttps://careers.christianacare.org/benefits-compensation/

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