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Services Manager Jobs in Delaware (NOW HIRING)

JP Morgan Chase

Trading Services Manager III

Newark, DE · On-site

As a Trading Services Manager within JPMorganChase, you will be a key player in our team, leveraging your deep knowledge of trade activities and market products to ensure seamless order execution and ...

Christiana Care Health Services

$29.22 - $43.83/hr

We're seeking an innovative Environmental Services Training Manager to build and lead a comprehensive training and workforce development program that strengthens caregiver engagement, advances ...

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Services Manager information

See Delaware salary details

$27.5K

$81.7K

$137.6K

How much do services manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for services manager in Delaware is $81,747.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $116,600.00 per year, depending on experience, location, and employer.

What is a services manager?

Services Managers are professionals responsible for overseeing the delivery, quality, and efficiency of services provided by a company or organization. They manage teams, coordinate operations, and ensure customer satisfaction by maintaining high service standards. Their role often includes setting goals, monitoring performance, resolving issues, and implementing improvements to optimize service delivery and client experience.

What are the key skills and qualifications needed to thrive as a services manager?

To thrive as a Services Manager, you need expertise in operations management, customer service, and team leadership, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems, scheduling software, and industry-specific tools is typically required. Strong communication, problem-solving, and organizational skills help you motivate teams and resolve client issues effectively. These abilities are crucial for ensuring service quality, client satisfaction, and efficient team performance in a competitive environment.

How does a services manager typically collaborate with other departments to ensure seamless client experiences?

As a Services Manager, collaboration with other departments—such as sales, operations, and customer support—is a key part of the role. You’ll regularly coordinate with these teams to align on client expectations, resolve issues efficiently, and implement service improvements. Effective communication and cross-functional meetings are often used to share updates and address challenges proactively. This collaborative environment helps ensure that the client receives consistent, high-quality service throughout their engagement with the company.

What is the difference between Services Manager vs Customer Service Supervisor?

AspectServices ManagerCustomer Service Supervisor
Required CredentialsBachelor's degree in business, management, or related field; experience in service deliveryHigh school diploma or equivalent; experience in customer service roles
Work EnvironmentOversees multiple service teams, manages operations, and develops strategiesSupervises customer service staff, handles escalations, and ensures customer satisfaction
Employer & Industry UsageCommon in service industries like IT, healthcare, and hospitalityFound in retail, call centers, and hospitality sectors

The Services Manager typically has a broader strategic role, overseeing multiple teams and service processes, while the Customer Service Supervisor focuses on direct team supervision and customer interactions. Both roles require strong communication skills, but the Services Manager often requires more management experience and higher education credentials.

Is a services manager a stressful job?

A services manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing teams, and meeting performance targets. The level of stress varies depending on the industry, company size, and individual workload, but strong organizational and communication skills help manage job pressures effectively.

What are the most commonly searched types of Services jobs in Delaware?

The most popular types of Services jobs in Delaware are:

What cities in Delaware are hiring for Services Manager jobs?

Cities in Delaware with the most Services Manager job openings:

Services Manager jobs near you
Infographic showing various Services Manager job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $81,747 per year, or $39.3 per hour.

Trading Services Manager III

Newark, DE • On-site

JP Morgan Chase
Finance and Insurance • 10K+ employees
Learn more about JP Morgan Chaseexternal

Full-time

Medical, Retirement

Re-posted 6 days ago

JPMorgan Chase & Co. rating

7.9

Company rating: 7.9 out of 10

Based on 500 frontline employees who took The Breakroom Quiz

Job description

Are you ready to make a significant impact in the world of trading services? At JPMorganChase, we offer an exciting opportunity for career growth and development as a Trading Services Manager. Join us to leverage your skills in automation and data analysis and be part of a team that values innovation and continuous improvement.
As a Trading Services Manager within JPMorganChase, you will be a key player in our team, leveraging your deep knowledge of trade activities and market products to ensure seamless order execution and settlement. Your role will involve managing a diverse team, interpreting customer needs, and identifying trends to generate innovative solutions. You will be responsible for end-to-end trade processing control, monitoring asset and cash levels, and driving continuous improvement in our operating platform. Your advanced understanding of automation technologies and data literacy will be crucial in optimizing our systems and making data-driven decisions. As a recognized expert in your field, you will use your strong presentation skills and influence to communicate insights, manage internal stakeholders, and lead your team through change. Your work will have a wide-ranging impact on our operations, financial management, and service delivery, contributing to the overall success of our firm.
Job responsibilities 

  • Oversee the end-to-end trade processing control, ensuring accurate order entry, trade execution, and settlement in line with operational policies and precedents within the payment space.
  • Utilize advanced knowledge of market products to monitor and manage asset and cash levels, identifying trends and potential risks.
  • Implement automation technologies and data analysis techniques to optimize trading systems, enhance efficiency, and inform strategic decisions. 
  • Lead and manage a diverse team, fostering a culture of continuous improvement and innovation in our trading services.
  • Engage with internal stakeholders, leveraging strong presentation skills to communicate insights, drive change, and align operations with the firm's strategic objectives.
  • Perform, design and implement key controls across the trade lifecycle process.
  • Liaison with global partners and stakeholders to resolve and mitigate reconciliation issues related to the Prime Brokerage product range.
  • Ensure that all work items are completed as per the agreed timeline.
Required qualifications, capabilities, and skills 
  • 7+ years of experience or equivalent expertise in trading services, specifically in order execution, trade execution, and settlement.
  • Demonstrated advanced skills in using automation technologies to optimize trading systems and processes.
  • Advanced knowledge of market products, including their definitions, operating procedures, and relevant industry regulations.
  • Proven ability to lead and manage a diverse team, with a focus on fostering continuous improvement and innovation. 
  • Expertise in data analysis techniques, with the ability to communicate data-driven insights effectively to inform strategic decisions. 
  • Expertise to create presentations across various levels. Ability to deliver in person & virtual presentations to senior management and stakeholders.
  • Ability to deliver at a high standard even when under pressure .
  • Proactive approach to problem solving, taking ownership of issues, and having the determination to follow through.
Preferred qualifications, capabilities, and skills
  • Financial services experience in Corporate Banking  
  • Strong payments understanding and background
  • Experience within Prime Brokerage / Securities Settlements / Asset Servicing 
  • Skilled in leveraging digital literacy to adopt and integrate innovative technologies, enhancing trade services and operational efficiency. 
  • Capable of utilizing AI and machine learning to enhance trade service processes and improve decision-making, driving data-driven insights and outcomes. 

  • Finra licensing; SIE + Series 99; will provide time to completed.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

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