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Services Manager Jobs in Delaware (NOW HIRING)

Centstone HC

Patient Financial Services Manager

Dover, DE · On-site

$82K - $128K/yr

Patient Financial Services Manager Location: Dover, Delaware Pay Rate: $82,950.40 - $128,564.80 Annually Contract: Permanent Full-Time Schedule: Days | Full-Time Experience: Minimum 5 Years in ...

Autism Delaware

Behavioral Services Manager

Newark, DE · On-site

Behavioral Services Manager Department: Behavioral Services Reports to: Executive Director and/or Liaison Employment Type: Full-Time, 37.5+ hours FLSA Status: Salary, Exempt POSITION SUMMARY Delaware ...

Sodexo

Patient Services Manager 2

Newark, DE · On-site

$65K - $75K/yr

Sodexo is seeking a Patient Dining Services Manager 2 - Food at Christiana Hospital in Newark, DE. Lead operations at this 1,039-bed teaching hospital and Delaware's only Level I trauma center. Lead ...

New

Sodexo

Patient Services Manager 2

Newark, DE · On-site

$65K - $75K/yr

Sodexo is seeking a Patient Dining Services Manager 2 - Food at Christiana Hospital in Newark, DE. Lead operations at this 1,039-bed teaching hospital and Delaware's only Level I trauma center. Lead ...

New

Sodexo

Patient Services Manager 2

Newark, DE

$65K - $75K/yr

Sodexo is seeking a Patient Dining Services Manager 2 - Food at Christiana Hospital in Newark, DE. Lead operations at this 1,039-bed teaching hospital and Delaware's only Level I trauma center. Lead ...

New

Sodexo

Patient Services Manager 1

Newark, DE

$60K - $70K/yr

Sodexo is seeking a Patient Dining Services Manager 1 - Food at Christiana Hospital in Newark, DE. Lead operations at this 1,039-bed teaching hospital and Delaware's only Level I trauma center. Lead ...

New

Sodexo

Patient Services Manager 1

Newark, DE · On-site

$60K - $70K/yr

Sodexo is seeking a Patient Dining Services Manager 1 - Food at Christiana Hospital in Newark, DE. Lead operations at this 1,039-bed teaching hospital and Delaware's only Level I trauma center. Lead ...

New

Sodexo

Patient Services Manager 2

Newark, DE

$65K - $75K/yr

Sodexo is seeking a Patient Dining Services Manager 2 - Food at Christiana Hospital in Newark, DE. Lead operations at this 1,039-bed teaching hospital and Delaware's only Level I trauma center. Lead ...

New

Sodexo

Patient Services Manager 1

Newark, DE · On-site

$60K - $70K/yr

Sodexo is seeking a Patient Dining Services Manager 1 - Food at Christiana Hospital in Newark, DE. Lead operations at this 1,039-bed teaching hospital and Delaware's only Level I trauma center. Lead ...

New

Sodexo

Patient Services Manager 1

Newark, DE · On-site

$60K - $70K/yr

Sodexo is seeking a Patient Dining Services Manager 1 - Food at Christiana Hospital in Newark, DE. Lead operations at this 1,039-bed teaching hospital and Delaware's only Level I trauma center. Lead ...

New

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Showing results 1-20

All JobsServices JobsServices Manager JobsServices Manager Jobs in Delaware

Services Manager information

See Delaware salary details

$27.5K

$81.7K

$137.6K

How much do services manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for services manager in Delaware is $81,747.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $116,600.00 per year, depending on experience, location, and employer.

What is a services manager?

Services Managers are professionals responsible for overseeing the delivery, quality, and efficiency of services provided by a company or organization. They manage teams, coordinate operations, and ensure customer satisfaction by maintaining high service standards. Their role often includes setting goals, monitoring performance, resolving issues, and implementing improvements to optimize service delivery and client experience.

What are the key skills and qualifications needed to thrive as a services manager?

To thrive as a Services Manager, you need expertise in operations management, customer service, and team leadership, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems, scheduling software, and industry-specific tools is typically required. Strong communication, problem-solving, and organizational skills help you motivate teams and resolve client issues effectively. These abilities are crucial for ensuring service quality, client satisfaction, and efficient team performance in a competitive environment.

How does a services manager typically collaborate with other departments to ensure seamless client experiences?

As a Services Manager, collaboration with other departments—such as sales, operations, and customer support—is a key part of the role. You’ll regularly coordinate with these teams to align on client expectations, resolve issues efficiently, and implement service improvements. Effective communication and cross-functional meetings are often used to share updates and address challenges proactively. This collaborative environment helps ensure that the client receives consistent, high-quality service throughout their engagement with the company.

What is the difference between Services Manager vs Customer Service Supervisor?

AspectServices ManagerCustomer Service Supervisor
Required CredentialsBachelor's degree in business, management, or related field; experience in service deliveryHigh school diploma or equivalent; experience in customer service roles
Work EnvironmentOversees multiple service teams, manages operations, and develops strategiesSupervises customer service staff, handles escalations, and ensures customer satisfaction
Employer & Industry UsageCommon in service industries like IT, healthcare, and hospitalityFound in retail, call centers, and hospitality sectors

The Services Manager typically has a broader strategic role, overseeing multiple teams and service processes, while the Customer Service Supervisor focuses on direct team supervision and customer interactions. Both roles require strong communication skills, but the Services Manager often requires more management experience and higher education credentials.

Is a services manager a stressful job?

A services manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing teams, and meeting performance targets. The level of stress varies depending on the industry, company size, and individual workload, but strong organizational and communication skills help manage job pressures effectively.

What are the most commonly searched types of Services jobs in Delaware?

The most popular types of Services jobs in Delaware are:

What cities in Delaware are hiring for Services Manager jobs?

Cities in Delaware with the most Services Manager job openings:

Services Manager jobs near you
Infographic showing various Services Manager job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $81,747 per year, or $39.3 per hour.

Patient Financial Services Manager

Centstone HC

Dover, DE • On-site

$82K - $128K/yr

Full-time

Posted 26 days ago

Job description

Job Title: Patient Financial Services Manager 

Location: Dover, Delaware

Pay Rate: $82,950.40 - $128,564.80 Annually

Contract: Permanent Full-Time

Schedule: Days | Full-Time

Experience: Minimum 5 Years in Patient Accounting, Third-Party Reimbursement, Related Revenue Cycle Field

About the Role

an experienced Patient Financial Services Manager to oversee Epic Single Business Office (SBO) operations, revenue cycle management, patient billing, cash application, and customer service functions. This leadership role ensures compliant healthcare billing practices, efficient financial operations, and collaboration across departments to support patient financial services and revenue cycle performance.

Responsibilities

  • Lead Epic Single Business Office (SBO), patient billing, customer service, and cash application operations.

  • Supervise, mentor, and evaluate staff while supporting employee development and departmental performance.

  • Oversee patient collections, financial counseling, cash reconciliation, refunds, and treasury management activities.

  • Monitor operational metrics, implement process improvements, and ensure compliance with healthcare billing regulations.

  • Collaborate with internal departments to resolve patient account issues and support efficient revenue cycle operations.

Requirements

  • Bachelor's degree in Business, or High School Diploma/GED with qualifying Revenue Cycle leadership experience as specified by the facility.

  • Minimum 5 years of experience in patient accounting, third-party reimbursement, or a related field.

  • Minimum 3 years of supervisory or leadership experience.

  • Experience in treasury management and healthcare revenue cycle operations.

  • Knowledge of patient billing, cash application, financial counseling, and regulatory compliance.

Position Highlights

  • Permanent Full-Time

  • Day Shift

  • Acute Care Hospital

  • Specialty: Accounting

  • Department: Patient Financial Services – Epic Single Business Office (SBO)

  • EMR: Epic

  • Leadership Focus: Revenue Cycle Management, Patient Financial Services, Cash Application, and Customer Service