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Servicenow Project Jobs (NOW HIRING)

Required : • 8 - 10 Years of experience • ServiceNow project delivery scoping and coordination • Risk and issue management • Agile delivery execution • Capacity Planning, Sprint and backlog ...

The Project Manager is responsible for leading the delivery of internal and outsourced projects from project initiation to transition to operations so as to deliver projects on time and within budget ...

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Servicenow Project information

What is the difference between Servicenow Project vs Servicenow Developer?

AspectServicenow ProjectServicenow Developer
Primary FocusManaging and coordinating Servicenow implementation projectsDeveloping and customizing Servicenow applications and modules
Required SkillsProject management, stakeholder communication, basic Servicenow knowledgeScripting, coding, platform customization, Servicenow certifications
Work EnvironmentProject teams, client sites, consulting firmsDevelopment teams, IT departments, Servicenow platform environments
CertificationsServicenow Certified Implementation Specialist (CIS), project management certificationsServicenow Certified Application Developer, Certified System Administrator

In summary, Servicenow Project roles focus on managing the overall implementation process, coordinating teams, and ensuring project delivery. Servicenow Developers concentrate on building, customizing, and scripting within the platform. Both roles often work together but serve different functions within Servicenow projects.

Is ServiceNow still in demand?

ServiceNow project roles are currently in high demand due to the platform's widespread adoption for IT service management, automation, and workflow optimization. Professionals with skills in ServiceNow administration, development, and certifications are sought after across various industries, with job growth expected to continue as organizations prioritize digital transformation.

What are some common challenges faced by professionals working on ServiceNow projects, and how can they be managed?

Professionals working on ServiceNow projects often encounter challenges such as managing complex stakeholder requirements, integrating ServiceNow with legacy systems, and ensuring user adoption. Effective communication and regular check-ins with stakeholders help clarify expectations and minimize scope changes. Additionally, collaborating closely with technical teams and end-users during the implementation phase can address integration issues and promote smooth transitions. Staying updated with ServiceNow best practices and leveraging community resources can also help overcome technical and process-related hurdles.

Is ServiceNow a good career?

A career involving ServiceNow offers opportunities in IT service management, automation, and cloud-based platforms. It requires skills in scripting, configuration, and certifications like Certified System Administrator, making it a valuable field for those interested in enterprise service management roles.

What are the key skills and qualifications needed to thrive as a ServiceNow Project Manager, and why are they important?

To thrive as a ServiceNow Project Manager, you need solid project management experience, knowledge of IT service management (ITSM) processes, and usually a relevant degree or certification. Familiarity with ServiceNow platform modules, agile methodologies, and certifications like PMP or ITIL are highly valuable. Strong leadership, stakeholder management, and problem-solving skills help drive project success and team collaboration. These abilities are crucial to deliver projects on time, within scope, and ensure effective adoption of ServiceNow solutions.

Is IT hard to get hired at ServiceNow?

Getting hired for a ServiceNow-related role can be competitive, often requiring relevant technical skills such as knowledge of the ServiceNow platform, scripting, and certifications like Certified Application Developer. Candidates with experience in IT service management and strong problem-solving abilities tend to have better chances, but the hiring process varies depending on the position and level of experience.

What is a ServiceNow Project?

A ServiceNow Project refers to the planning, configuration, development, and deployment of solutions using the ServiceNow platform, which is a cloud-based workflow automation tool. These projects typically aim to improve business processes such as IT service management, HR, customer support, or other workflows by leveraging ServiceNow's modules and integrations. ServiceNow projects involve various phases including requirement gathering, design, development, testing, and go-live, and require collaboration between business stakeholders, ServiceNow developers, and project managers.

What is the highest paying job in ServiceNow?

The highest paying roles in ServiceNow typically include ServiceNow Solution Architect, Senior ServiceNow Developer, and ServiceNow Program Manager, with salaries often exceeding $150,000 annually depending on experience, certifications, and location. These positions require advanced knowledge of ServiceNow platforms, strong technical skills, and often leadership or strategic responsibilities.
More about Servicenow Project jobs
Infographic showing various Servicenow Project job openings in the United States as of June 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution.

ServiceNow Project Manager - Technology Modernization - New York, NY (Hybrid / Onsite as required) (

Next Generation Inc

New York, NY • Remote

$80 - $120/hr

Full-time

Posted 4 days ago


Job description

Job Title: ServiceNow Project Manager Technology Modernization Remote

Position Summary:

Next Generation Inc. (NGI) is seeking an experienced ServiceNow Project Manager to lead enterprise ServiceNow modernization initiatives within a large-scale public-sector transportation environment. This role is responsible for planning, executing, and delivering ServiceNow implementation and enhancement projects while ensuring alignment with business objectives, stakeholder expectations, and organizational standards.

The ideal candidate will bring strong project planning, execution, and communication skills, with the ability to manage complex technology initiatives across technical and business teams.

Job Responsibilities:

  • Lead end-to-end delivery of ServiceNow modernization initiatives, including new implementations, upgrades, and enhancements
  • Develop, manage, and maintain detailed project plans, schedules, milestones, dependencies, and risk registers
  • Ensure projects are delivered on time, within scope, and within budget
  • Coordinate cross-functional teams including business stakeholders, technical teams, vendors, and system integrators
  • Manage stakeholder expectations through clear communication, status reporting, and issue escalation
  • Drive alignment between ServiceNow solutions and business objectives across the organization
  • Facilitate project governance activities, steering committee updates, and executive communications
  • Identify, assess, and mitigate project risks and issues throughout the delivery lifecycle
  • Support change management and adoption efforts to ensure successful rollout of ServiceNow solutions
  • Ensure compliance with organizational standards, security policies, and public-sector governance requirements

Key Requirements:

  • Bachelor's degree in a related discipline (Information Systems, Computer Science, Engineering, Business, or equivalent experience)
  • 8+ years of experience supporting or delivering enterprise technology initiatives
  • Minimum 2 years of experience as a Project Manager leading complex technology projects
  • Demonstrated experience in project planning, scheduling, execution, and evaluation
  • Strong understanding of technical concepts and system implementation lifecycles
  • Proven ability to communicate effectively with technical teams and business users
  • Excellent verbal and written communication skills

Preferred Qualifications

  • PMP certification or equivalent project management credential
  • Prior experience managing ServiceNow implementations or modernization programs
  • Experience in public-sector, transportation, or highly regulated enterprise environments
  • Familiarity with Agile, hybrid, and/or traditional project delivery methodologies

Job Benefits:

Competitive hourly rate range of $80 to $100 an hour based on experience and education