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Servicenow Configuration Manager Jobs (NOW HIRING)

ServiceNow CMDB (advanced), CSDM (advanced), CI Class Manager (advanced), IRE (advanced ... Hands-on expertise with IRE and CI Class Manager. Industry Experience: Experience in large ...

ServiceNow CMDB Developer

Atlanta, GA · Remote

$55.25 - $76/hr

ServiceNow CMDB Developer USA-Remote We are seeking an experienced ServiceNow CMDB Developer to assist with the implementation and configuration of our client's CMDB. Required Skills - ServiceNow ...

The ideal candidate will have strong knowledge of ServiceNow administration, CMDB management, platform enhancements, and IT service operations. This role will focus on maintaining platform stability ...

ServiceNow CMDB Developer

Atlanta, GA · On-site

$52 - $71.50/hr

Syntricate Technologies is seeking a ServiceNow CMDB Developer to enhance their configuration management database. The role involves configuring CMDB for ServiceNow and developing a blueprint for ...

Years of Experience: 7+ years of experience in IT configuration management (ITIL), including ServiceNow CMDB administration, discovery/integration, CI lifecycle control, and audit/verification ...

ServiceNow CMDB Architect

Malvern, PA · On-site

$70 - $88/hr

ServiceNow CMDB Architect Location: Sunnyvale, CA (Hybrid 3 Days)Need Local Requirements: LinkedIn profile and Driver's License required * Team is looking a ServiceNow CMDB Architect to optimize and ...

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Servicenow Configuration Manager information

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$37.5K

$95.9K

$144.5K

How much do servicenow configuration manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for servicenow configuration manager in the United States is $95,935.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,000.00 and $112,000.00 per year, depending on experience, location, and employer.

What does a ServiceNow Configuration Manager do?

A ServiceNow Configuration Manager is responsible for overseeing and maintaining the configuration management database (CMDB) within the ServiceNow platform. They ensure that all IT assets and configuration items are accurately tracked, updated, and aligned with organizational policies. Their duties include implementing best practices, managing data integrity, supporting audits, and coordinating with various teams to ensure smooth IT service management processes. This role is crucial for improving service delivery, reducing downtime, and supporting compliance requirements.

What are the key skills and qualifications needed to thrive as a ServiceNow Configuration Manager?

To thrive as a ServiceNow Configuration Manager, you need a strong understanding of IT service management (ITSM), configuration management principles, and hands-on experience with the ServiceNow platform, often backed by a relevant degree and ServiceNow certifications. Familiarity with tools like ServiceNow CMDB, ITIL frameworks, and scripting languages such as JavaScript is typically required. Attention to detail, problem-solving abilities, and effective communication are crucial soft skills for collaborating with stakeholders and managing complex configurations. These skills ensure accurate system configurations, minimize downtime, and align IT services with business objectives.

What are some common challenges faced by a ServiceNow Configuration Manager when managing configuration items (CIs) across large organizations?

A ServiceNow Configuration Manager often encounters challenges such as ensuring data accuracy and consistency across thousands of configuration items (CIs), maintaining up-to-date CI records amidst frequent organizational changes, and establishing effective governance for configuration management processes. Collaboration with various IT and business units is necessary to gather and validate CI information, which can be complex in larger organizations. Additionally, balancing system customization requests with best practices and compliance standards is a critical aspect of the role.

What is the difference between Servicenow Configuration Manager vs Servicenow System Administrator?

AspectServicenow Configuration ManagerServicenow System Administrator
Primary RoleOversees ServiceNow configuration, workflows, and process automationMaintains and supports ServiceNow platform, manages user access, and performs system updates
CertificationsITIL, ServiceNow Certified Implementation SpecialistITIL, ServiceNow Certified System Administrator
Work EnvironmentFocuses on configuring and customizing ServiceNow modulesSupports daily platform operations and user support
Employer & Industry UsageUsed by organizations implementing ServiceNow for ITSMUsed by organizations maintaining ServiceNow platforms

While both roles work within the ServiceNow ecosystem, the Configuration Manager primarily focuses on customizing and configuring the platform to meet business needs, whereas the System Administrator handles ongoing platform support, maintenance, and user management. Understanding these differences helps organizations assign the right responsibilities to each role.

What cities are hiring for Servicenow Configuration Manager jobs?

Cities with the most Servicenow Configuration Manager job openings:

What states have the most Servicenow Configuration Manager jobs?

States with the most job openings for Servicenow Configuration Manager jobs include:

What are popular job titles related to Servicenow Configuration Manager jobs?

For Servicenow Configuration Manager jobs, the most frequently searched job titles are:

Infographic showing various Servicenow Configuration Manager job openings in the United States as of September 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $95,935 per year, or $46.1 per hour.

CMDB Configuration Manager (ServiceNow)

Denver, CO • On-site

$55.50 - $76.50/hr

Full-time

Re-posted 29 days ago


Job description

Overview:
Title: CMDB Configuration Manager (ServiceNow)
Duration: Long Term Extendable Project
Location: Onsite 2-3 days/week at Denver International Airport (local candidates only)
Role Overview
We are seeking a ServiceNow CMDB Configuration Manager to strengthen and mature our CMDB data, which underpins enterprise asset lifecycle management. This role goes beyond basic administration-responsible for ensuring Configuration Item (CI) and asset data is accurate, complete, compliant, and service-aware. The position is pivotal in enabling reliable impact analysis, reporting, and operational decision-making, while actively managing integrations, reconciliations, and stakeholder alignment across Technology Asset Management (TAM), Procurement, and Operations.
Required Qualifications
  • Proven experience managing ServiceNow CMDB (Health, Data Manager, Attestation)
  • Hands-on expertise with ServiceNow IntegrationHub, ETL processes, and third-party data sources
  • Strong knowledge of CI/asset lifecycle alignment and relationships
  • Solid grounding in ITIL v4 practices (Service Configuration Management, Asset Management)
  • Bachelor's degree in IT, Computer Science, Business Administration, or equivalent experience

Preferred Qualifications
  • ITIL v4 Foundation certification
  • ServiceNow CIS in Hardware Asset Management or Discovery
  • Experience with HAM Professional and advanced CSDM implementations
  • Track record managing large hardware environments (10,000+ CIs)
  • Proficiency with ServiceNow Performance Analytics, Power BI, or advanced Excel
  • Familiarity with compliance frameworks (SOX, HIPAA, NIST) related to asset/configuration managemen

Skills:
ServiceNow,CMDB,Configuration Manager