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Servicenow Process Owner Jobs (NOW HIRING)

kgs

ServiceNow Product/Process Owner

Washington, DC · Remote

The ServiceNow Product / Process Owner will define product priorities and process outcomes for assigned ServiceNow capabilities. Principal responsibilities will include but are not limited to: * Own ...

kgs

ServiceNow Product/Process Owner

Washington, DC · Remote

The ServiceNow Product / Process Owner will define product priorities and process outcomes for assigned ServiceNow capabilities. Principal responsibilities will include but are not limited to: * Own ...

Koniag Services, Inc.

The ServiceNow Product / Process Owner will define product priorities and process outcomes for assigned ServiceNow capabilities. Principal responsibilities will include but are not limited to: * Own ...

TestingXperts

ServiceNow Lead

Milwaukee, WI · On-site

... business owners ServiceNow Implementation Involve in the core development of catalog forms or ... ServiceNow Process To Ensure that the project the solutions which we suggest to th Education ...

Booz Allen Hamilton

ServiceNow Product Owner

Reston, VA · On-site

$77K - $176K/yr

Collaborate with internal customers, business process owners, and cross-functional teams to gather ... Support ServiceNow platform governance by enforcing standards, ensuring alignment with enterprise ...

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Servicenow Process Owner information

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$14

$25

$48

How much do servicenow process owner jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for servicenow process owner in the United States is $25.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $29.57 per hour, depending on experience, location, and employer.

What is the difference between Servicenow Process Owner vs Servicenow Business Analyst?

AspectServicenow Process OwnerServicenow Business Analyst
ResponsibilitiesDefines, manages, and improves ServiceNow processes, ensuring alignment with business goals.Analyzes business needs, gathers requirements, and supports process improvements within ServiceNow.
Required SkillsProcess management, ServiceNow platform knowledge, stakeholder communication.Requirements gathering, analytical skills, ServiceNow understanding.
Work EnvironmentCollaborates with process teams, IT, and stakeholders to optimize workflows.Works closely with business units, project teams, and ServiceNow developers.

While both roles require ServiceNow platform knowledge, the Servicenow Process Owner focuses on managing and optimizing processes, whereas the Servicenow Business Analyst concentrates on analyzing requirements and supporting process improvements. Understanding these distinctions helps organizations assign the right responsibilities and find suitable candidates for each role.

What are popular job titles related to Servicenow Process Owner jobs?

For Servicenow Process Owner jobs, the most frequently searched job titles are:

Infographic showing various Servicenow Process Owner job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 3% Contract, and 1% Nights. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $52,986 per year, or $25.5 per hour.

ServiceNow Process Owner

Indianapolis, IN • On-site

Spruce Infotech
IT Services • 1 - 10 employees
Learn more about Spruce Infotechexternal

Contractor

Re-posted 11 days ago

Job description

  • Serve as the dedicated owner for ServiceNow module design, configuration, and governance across the Automation Department.
  • Architect the CMDB structure for automation systems, define CI relationship models, and establish data quality standards.
  • Design and configure Incident, Problem, Knowledge, and Change Management workflows.
  • Establish integration architecture between ServiceNow and DeltaV, PI Historian, Rockwell, CyberArk/AD, and reporting platforms.
  • Deploy automated access request forms and role-based permission workflows.
  • Build analytics dashboards, KPI tracking, and SLA compliance reporting.
  • Support GMP compliance, audit readiness, and 21 CFR Part 11 requirements within the ServiceNow platform.
  • Collaborate with the CSV Engineer to ensure ServiceNow configurations are validated appropriately.
  • Develop and deliver user training and change management communications.
  • Support CMDB Data Steward activities including CI accuracy management, discovery reconciliation, and data quality scoring.
  • Provide support defining the CSV/Validation scope for the ServiceNow platform.

Mandatory skills*
• Demonstrated experience as a ServiceNow Process Owner, Administrator, or Architect in a regulated (GxP/GMP) environment.
• Deep knowledge of ITIL best practices across Incident, Problem, Change, Knowledge, and CMDB modules.
• Experience designing CMDB architecture and CI relationship models for industrial/manufacturing automation systems.
• Proficiency in ServiceNow configuration, workflow design, and integration architecture.
• Experience with 21 CFR Part 11 compliance, electronic records, and audit trail requirements
Desired skills*
• Experience with automation/control systems such as DeltaV, PI Historian, Rockwell (FactoryTalk), or similar platforms.
• Experience integrating ServiceNow with CyberArk, Active Directory, or Power BI.

Apply