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Service Writer Jobs in Elgin, IL (NOW HIRING)

Chihuahua Tire Shop

Sales Rep/Service Writer

Aurora, IL · On-site

$16.50 - $22/hr

As the Sales Rep/Service Writer, you will be responsible for communicating effectively with not only the customers but also the Auto Mechanics to ensure requested repairs are being taken note of and ...

Writer

Strategic account executive (Central)

Chicago, IL · On-site

$340K - $350K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible - through ...

Walmart

Auto Care Center Service Writer

Montgomery, IL · On-site

$16 - $29/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Walmart

Auto Care Center Service Writer

Rolling Meadows, IL · On-site

$16 - $29/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

New

Walmart

Auto Care Center Service Writer

Woodstock, IL · On-site

$15 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

North Central College

Student Writer

Naperville, IL · On-site

Posting Number ST000823 Position Title Student Writer Department Enrollment Marketing Division Institutional Advancement Supervisor Laura Pohl Supervisor Title Editorial director Description of Job ...

North Central College

Student Writer

Naperville, IL · On-site

Posting Number ST000823 Position Title Student Writer Department Enrollment Marketing Division Institutional Advancement Supervisor Laura Pohl Supervisor Title Editorial director Description of Job ...

UNI-SYSTEMS INC

Automotive Service Advisor

Glendale Heights, IL · On-site

$45K - $64K/yr

  • Medical

  • Vision

  • Retirement

  • PTO

The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience. Every day is different in our busy ...

Meineke

Service Advisor

South Elgin, IL · On-site

$55K - $85K/yr

  • Medical

  • Retirement

  • PTO

The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience. Every day is different in our busy ...

University of Illinois

Writing Advisor - UIC Law

Chicago, IL · On-site

$16K/wk

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Engage, as opportunities present, in national and regional service related to the legal writing discipline and writing center best practices. * Perform other duties as assigned by the Associate ...

Model1 Commercial Vehicles, Inc.

Service Advisor

Elgin, IL · On-site

$19 - $30/hr

  • Medical

  • PTO

Also responsible for distributing jobs to internal service writer, as well as overseeing the Retail department and assisting when needed. Must have extensive knowledge of Model 1 customer base and be ...

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Showing results 41-60

All JobsService Writer JobsService Writer Jobs in Elgin, IL

Service Writer information

See Elgin, IL salary details

$11

$24

$42

How much do service writer jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for service writer in Elgin, IL is $24.01, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $27.55 per hour, depending on experience, location, and employer.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

How does a service writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What skills and qualifications are needed to thrive as a service writer?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

What is a service writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

Can you be a service writer with no experience?

Service writers can sometimes start with little or no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is often preferred for more advanced roles.

What qualifications do you need to be a service writer?

A service writer typically needs a high school diploma or equivalent, strong communication skills, and knowledge of automotive or technical terminology. Prior experience in customer service or automotive repair is often preferred, and familiarity with computer software like dealership management systems can be beneficial.

What does a service writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
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Infographic showing various Service Writer job openings in Elgin, IL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $49,939 per year, or $24 per hour.

Sales Rep/Service Writer

Chihuahua Tire Shop

Aurora, IL • On-site

$16.50 - $22/hr

Part-time

Re-posted 7 days ago

Job description

Employer Information:
About Our Organization: A family-owned business with over 20 years of experience, Chihuahua Tire understands the importance of safety and vehicle reliability. Our mechanics intentionally treat every vehicle and budget as if it were our own. We pride ourselves on integrity, determination, and consistency. Being committed to offering a variety of quality services at affordable costs is how we stand by every job completed. What initially started off as tires and basic auto repair has aggressively grown into multiple locations throughout the Chicagoland area. Do you take pride in your work? Are you an avid car enthusiast? Ever had the desire to be part of a respectable team? If so, come join our family and help become a part of growing something that truly impacts the community!
Job Location:
  • 533 North State St. Elgin, IL 60123
  • 375 Fenton Lane, West Chicago, IL 60185
  • 1201 Aurora Avenue, Aurora, IL 60505
  • 120 East Indian Trail, Aurora, IL 60505
  • 5th  location coming soon!
  • FLSA Status: Salary, Exempt

Job Summary:
  • As the Sales Rep/Service Writer, you will be responsible for communicating effectively with not only the customers but also the Auto Mechanics to ensure requested repairs are being taken note of and needed repairs are being done and quoted appropriately. You will also provide any follow-up on missed sales.
  • Act as the liaison of the company interacting with customers’ repair inquiries.
  • Communicate effectively with customers to understand and take note of the repairs requested – record info on the work order.
  • Advise customers on service/wait times.
  • Record services needed, cost of parts and labor, and customer quote on service ticket.
  • Determine schedules, sequences, and assignments for work activities, based on work priority, quantity of equipment, and skill of personnel.
  • Work alongside mechanics to develop, implement, or evaluate maintenance policies and procedures.
  • Perform other relevant duties to the role as they arise.

Pay:
  • Hourly, plus commission.
  • Start pay is based on experience.
  • Salary base optional for full-time position.

Hours:
  • 8 am-2 pm Monday through Saturday or.
  • 1 pm-6 pm Monday through Saturday.
  • Full-time, possibly available ask for details.

Qualifications & Skills:
Required:
  • Sales Experience 3 yrs minimum.
Basic Skills:
  • Critical Thinking:
    • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Speaking:
    • Talking to others to convey information effectively.
  • Active Listening:
    • Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Reading Comprehension:
    • Understanding written sentences and paragraphs in work-related documents.
Complex Problem-Solving Skills:
  • Complex Problem Solving:
    • Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Technical Skills:
  • Troubleshooting.
  • Determining causes of operating errors and deciding what to do about it.
  • Equipment Maintenance.
  • Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.

System Skills:
Judgment and Decision Making:
  • Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Systems Evaluation.
  • Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
  • Systems Analysis.
  • Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.