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Service Writer Jobs in Arkansas (NOW HIRING)

Bradford Marine and ATV

Service Writer

Hot Springs, AR · On-site

$40K - $50K/yr

Bradford Marine & ATV is looking to immediately hire a Service Writer for our Hot Springs, AR location. Mechanical background and experience in the Marine and Power sports industry is preferred. Work ...

Car Guys

Automotive Service Writer

Little Rock, AR · On-site

Automotive service advisor, Automotive Service writer, Automotive dealership service writer, Automotive dealership service advisor, Auto service writer, auto service advisor, auto advisor, auto ...

Greenway Equipment

Service Writer

Grady, AR · On-site

Fields internal and external customer inquiries to the Service Department * Assist in all loading and unloading of customer equipment * Follows a check in /check out process for all customer units

Greenway Equipment

Service Writer

Des Arc, AR · On-site

Fields internal and external customer inquiries to the Service Department * Assist in all loading and unloading of customer equipment * Follows a check in /check out process for all customer units

Greenway Equipment

Service Writer

Bryant, AR · On-site

Fields internal and external customer inquiries to the Service Department * Assist in all loading and unloading of customer equipment * Follows a check in /check out process for all customer units

Greenway Equipment Inc

Service Writer

Bryant, AR · On-site

Fields internal and external customer inquiries to the Service Department * Assist in all loading and unloading of customer equipment * Follows a check in /check out process for all customer units

Greenway Equipment

Service Writer

Bryant, AR · On-site

Fields internal and external customer inquiries to the Service Department * Assist in all loading and unloading of customer equipment * Follows a check in /check out process for all customer units

Greenway Equipment

Service Writer

Des Arc, AR · On-site

Fields internal and external customer inquiries to the Service Department * Assist in all loading and unloading of customer equipment * Follows a check in /check out process for all customer units

Greenway Equipment Inc

Service Writer

Grady, AR · On-site

Fields internal and external customer inquiries to the Service Department * Assist in all loading and unloading of customer equipment * Follows a check in /check out process for all customer units

Greenway Equipment

Service Writer

Grady, AR · On-site

Fields internal and external customer inquiries to the Service Department * Assist in all loading and unloading of customer equipment * Follows a check in /check out process for all customer units

Midas

Automotive Service Writer

Hot Springs, AR · On-site

$12 - $18/hr

Responsibilities As a Midas automotive service writer, you will manage and direct all automotive and general service technicians in the operation of the shop, including: * Deliver exceptional ...

Midas

Automotive Service Writer

Hot Springs, AR · On-site

$12 - $18/hr

Responsibilities As a Midas automotive service writer, you will manage and direct all automotive and general service technicians in the operation of the shop, including: * Deliver exceptional ...

Walmart

Auto Care Center Service Writer

Little Rock, AR · On-site

$14 - $27/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Walmart

Auto Care Center Service Writer

Fayetteville, AR · On-site

$14 - $27/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

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All JobsService Writer JobsService Writer Jobs in Arkansas

Service Writer information

See Arkansas salary details

$9

$20

$35

How much do service writer jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for service writer in Arkansas is $20.08, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $23.08 per hour, depending on experience, location, and employer.

What is a service writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

What does a service writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.

What skills and qualifications are needed to thrive as a service writer?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

How does a service writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

Can you be a service writer with no experience?

Service writers can often start with little to no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is not always required for entry-level positions.

Does a service writer need a degree?

A service writer typically does not need a college degree but should have strong communication skills, basic automotive knowledge, and customer service experience. Some employers may prefer or require certifications or technical training related to automotive repair or service management.

How much does a service writer make?

A service writer's average salary in Texas typically ranges from $35,000 to $55,000 per year, depending on experience, location, and the size of the dealership or repair shop. Some service writers earn additional commissions or bonuses based on sales and customer satisfaction.
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Service Writer jobs near you
Infographic showing various Service Writer job openings in Arkansas as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $41,775 per year, or $20.1 per hour.

Service Writer

Bradford Marine and ATV

Hot Springs, AR • On-site

$40K - $50K/yr

Full-time

Medical, Retirement, PTO

Posted 27 days ago

Job description

Bradford Marine & ATV is looking to immediately hire a Service Writer for our Hot Springs, AR location. Mechanical background and experience in the Marine and Power sports industry is preferred.

Work week is Tuesday through Saturday from 8:00-6:5:30 most of the year.

Pay is hourly plus commission and will be based upon experience.

Benefits include: Major medical insurance, HSA, 401k, and PTO after waiting period.

Company Description

Our company has been in business over 50 years! With 7 locations, we offer a great opportunity for personal growth!

Bradford Marine & ATV logo

About Bradford Marine & ATV

Sourced by ZipRecruiter

Bradford Marine, established in 1971, is here to serve all of your boating and ATV needs! We have 6 locations to serve you-five in Arkansas and one in Texas. Our large showrooms allow you to find the boat or ATV of your dreams! Bradford Marine sells new recreational boats from 10 to 35 feet. We handle all boating types including Bass Tracker aluminum fishing boats, Nitro fiberglass tournament bass boats, Sun Tracker pontoon boats, Tahoe fiberglass ski and deckboats, Ranger fiberglass & Aluminum fishing boats and luxury pontoons, Yamaha Sport Boats and PWC's, Sea-Doo PWC's, Can-Am ATV's and Side by Sides, and Can-Am motocycles. We are very proud to have the # 1 brand in every category in the marine and ATV industries. Bass Tracker, Nitro, Sun Tracker,--all are the #1 SELLING brands in their respective class. Can-Am stands alone when it comes to ATV's. Yamaha is head and shoulders above the competition in their class. These products are the best in the industry!

Industry

Water transportation

Company size

11 - 50 Employees

Headquarters location

North Little Rock, AR, US

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