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Service Scheduler Jobs in Washington (NOW HIRING)

Hambleton Handyman

Scheduler

Manassas, VA · On-site

$50K - $70K/yr

That the client is aware of our service and how it works (Rates, the process, HL fee, etc.). * That the Scheduler understands the clients needs and how we can provide the best professional service ...

Coast and Harbor Associates

Scheduler

Washington, DC · On-site

Construction Management Services firm is looking for an experienced Scheduler to support the management of projects on behalf of a federal agency in Washington, DC. Candidates must have: * At least ...

Hill International

Scheduler

Washington, DC

$100K - $135K/yr

Hill International is seeking a Scheduler in Washington, DC Hill International, with more than 4 ... services to clients in a variety of market sectors. Engineering News-Record magazine recently ...

Hill International

Scheduler

Washington, DC · On-site

$100K - $135K/yr

... Service Awards Program. About Us Hill International, with more than 4,300+ professionals in over 100 offices worldwide, provides program management, project management, construction management ...

NEXT Oncology

SCHEDULER

Fairfax, VA

$17.25 - $22/hr

The Medical Scheduler will schedule all routine and non-routine medical services with various local healthcare providers for an assigned patient population. In addition, the Medical Scheduler will ...

Metropawlitan Pet Sitters

Scheduler

Alexandria, VA · On-site

$18 - $22/hr

We pride ourselves on delivering reliable and top-notch service to our clients, allowing them peace of mind while they are away. Position Overview: We are seeking a dynamic and responsible Scheduler ...

The US Oncology Network

Scheduler

Annapolis, MD · On-site

$18.50 - $24/hr

Schedules new patients, referrals, and returning patients in the computer system in accordance with ... Emphasizes the need to deliver quality products and services; defines standards for quality and ...

New

Keolis Transit America

Scheduler- PRTC

Manassas, VA · On-site

Responsible for ensuring that the scheduling service provided is in accordance with the client's and Keolis' policies and procedures. * Ensure schedules align with company goals and objectives.

New

Keolis Transit America

Scheduler- PRTC

Woodbridge, VA · On-site

Responsible for ensuring that the scheduling service provided is in accordance with the client's and Keolis' policies and procedures. * Ensure schedules align with company goals and objectives.

New

D2 Technical Services

Project Scheduler

Chantilly, VA · On-site

We're looking for a Project Scheduler who can bring structure to complexity-someone who can build ... D2 Technical Services is committed to a merit-based recruitment process and encourages applications ...

D2 Technical Services

Project Scheduler

Chantilly, VA · Hybrid

We're looking for a Project Scheduler who can bring structure to complexity-someone who can build ... D2 Technical Services is committed to a merit-based recruitment process and encourages applications ...

The US Oncology Network

Scheduler

Annapolis, MD · On-site

$16.75 - $21/hr

Schedules new patients, referrals, and returning patients in the computer system in accordance with ... Emphasizes the need to deliver quality products and services; defines standards for quality and ...

New

Intrepid

Estimator/Scheduler

Mclean, VA · On-site

IAP World Services , an Intrepid Global Solutions company, is a recognized leader in Facilities ... As the Estimator/Scheduler , you will support facilities programs by developing, maintaining, and ...

Intrepidgs

Estimator/Scheduler

Mclean, VA · On-site

IAP World Services , an Intrepid Global Solutions company, is a recognized leader in Facilities ... As the Estimator/Scheduler , you will support facilities programs by developing, maintaining, and ...

ENT Specialty Partners

Surgery Scheduler

Gaithersburg, MD · On-site

$22 - $25/hr

Guided by excellence, service, principles, and innovation, ESP aims to become the foremost provider ... The Surgery Scheduler plays a vital role in coordinating and scheduling surgical procedures for ...

Parsons Corporation

Senior Scheduler

Washington, DC · On-site

$112K - $196K/yr

Monitor and report in writing upon the progress of construction or service contractors using their CPM-NAS schedules. Recommend to the Government any necessary revisions to these CPM-NAS schedules ...

Parsons

Senior Scheduler

Washington, DC

$112K - $196K/yr

Monitor and report in writing upon the progress of construction or service contractors using their CPM-NAS schedules. Recommend to the Government any necessary revisions to these CPM-NAS schedules ...

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Service Scheduler information

See Washington salary details

$16

$24

$34

How much do service scheduler jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for service scheduler in Washington is $24.32, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $26.39 per hour, depending on experience, location, and employer.

What does a service scheduler do?

A Service Scheduler is responsible for coordinating and organizing appointments, service calls, and maintenance schedules for a company's clients or customers. They communicate with customers to confirm service needs, assign tasks to technicians or service staff, and ensure that schedules are efficient and meet both client and company requirements. Service Schedulers often use specialized software to track, update, and manage appointments, helping to maximize productivity and customer satisfaction. Their role is crucial in industries such as HVAC, automotive repair, healthcare, and facility management.

What are the key skills and qualifications needed to thrive as a service scheduler?

To thrive as a Service Scheduler, you need strong organizational skills, attention to detail, and experience with scheduling or dispatching, often supported by a high school diploma or equivalent. Familiarity with scheduling software such as ServiceTitan or Microsoft Outlook and basic proficiency in CRM systems are typically required. Excellent communication, problem-solving abilities, and the capacity to handle stressful situations are crucial soft skills in this role. These skills and qualities enable efficient coordination of service appointments, minimize downtime, and ensure high customer satisfaction.

What are some common challenges faced by service schedulers and how can they be managed effectively?

Service Schedulers often face challenges such as last-minute appointment changes, coordinating between technicians and customers, and managing high volumes of requests during peak times. Effective communication, flexibility, and strong organizational skills are key to overcoming these hurdles. Utilizing scheduling software and maintaining up-to-date records can help reduce errors and improve efficiency. Regular check-ins with team members also ensure everyone is aligned and can adapt quickly to changes.

What are popular job titles related to Service Scheduler jobs in Washington?

For Service Scheduler jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Service Scheduler jobs in Washington look for?

The top searched job categories for Service Scheduler jobs in Washington are:

Service Scheduler jobs near you
Infographic showing various Service Scheduler job openings in Washington as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $50,586 per year, or $24.3 per hour.

Scheduler

Hambleton Handyman

Manassas, VA • On-site

$50K - $70K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted yesterday

Job description

Job Description:
A successful Scheduler has a strong sense of urgency and responsibility. They are about being organized while also being able to multitask daily. They are dedicated to the client experience from start to finish and maintain a strong working knowledge of client needs, our company services, and the individual skill sets of our Craftsmen.
Duties & Responsibilities:
  • Works to build and promote strong, loyal, and long-lasting client relationships and prevent losing clients.
  • Conducts "Scheduler's Call" before sending a Craftsman to a client's home to develop a clear understanding of what is needed for the greatest success of the job so that when we arrive, we can immediately start work. On the call the Scheduler ensures the following:
  • That the client is aware of our service and how it works (Rates, the process, HL fee, etc.).
  • That the Scheduler understands the clients needs and how we can provide the best professional service before getting out to their home. That Craftsmen and Service Managers have all the relevant client and project information available on Service Titan prior to the start of each job. Including:
    • What skills are required for a job.
    • Whether we have collected a deposit and have a method of payment saved on file.
    • Whether the job is interior, exterior, or mixed; whether it requires certain weather conditions.
    • Number of craftsmen required.
    • When each job needs to be completed by.
  • Uses the Google forecasting document to communicate, plan, and organize schedules. Ensures it is current and accurate at all times.
  • Communicates with Service Managers regarding the skillsets of their Craftsman to ensure the right craftsman is scheduled for each job and estimate.
  • Works along with Service Managers to help develop and improve the Craftsmen on their team.
  • Determines craftsman availability and plans for when each craftsman will need their next job and which client will be next.
  • Communicates daily with each craftsman to ensure they will have a full day's worth of work.
  • Ensuring that each craftsman is working a minimum of 38 hours a week.
  • Anticipates and prepares for short notice scheduling changes. Always has a backup plan.
  • Fits in last minute client requests, meeting their needs.
  • Collaborate with the sales team to ensure craftsmen schedule availability is communicated and openings are filled.
  • Monitors and informs Service Managers of ongoing jobs that do not have a Customer Authorization signature as well as projects where additional work has been added on with no Change Order written.
    • Reports to the Service Manager daily on craftsman updates, problems.
    • Reports to the Service Manager on any potential job problems, trying to prevent problems before they happen.
    • Assists Service Managers in making sure Craftsmen set expectations with our clients when they arrive on site.
  • Tracks and measures scheduling functions. Generates reports tracking performance.
  • Daily Updates of Craftsman Availability Status
  • Runs Regular Company Backlog Reports
  • Focuses daily on meeting clients needs and preventing any cancellation of jobs.
  • Communicates with clients every day by updating them on the schedule.
    • Checks emails, texts and voicemails daily and responds to clients accordingly.
    • Making sure each client is communicated with every day.
  • Answers inbound calls to the main line for scheduling. Handles customer questions and redirects calls accordingly.

The Mission of the Scheduler:
The mission of the Scheduler is to have no job cancellations, assign the right craftsman to every job, and ensure company profitability and success along with Service Managers.
  • The Scheduler is responsible for the scheduling of all jobs to ensure a smooth job process for our clients and Craftsmen. They work to prevent any job cancellations or job pauses before the completion of work. The Scheduler controls the entire schedule by conducting scheduling phone calls to determine the clients desired start times and assign the Craftsman with the proper skills to each job.

Company Benefits:
  • Health and Dental insurance plan
  • Paid Holidays and PTO
  • 401k Retirement Plan including company matching contributions
  • Life Insurance Policy
  • Employee rates for work done at your own home
  • Hybrid flexibility

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