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Service Operations Jobs in Kentucky (NOW HIRING)

FiveStar

Assistant Food Service Manager #3500

Elkton, KY · On-site

$14.50 - $20/hr

They assure that customer service and food service operations are delivered at the highest standard while on duty. Essential Job Duties: * Proficient in Customer Service Representative ...

FiveStar

Assistant Food Service Manager #9840

Somerset, KY · On-site

$13.25 - $18.25/hr

They assure that customer service and food service operations are delivered at the highest standard while on duty. Essential Job Duties: * Proficient in Customer Service Representative ...

Kellwell

Be Seen First

Correctional Food Service District Manager

London, KY · On-site

$50K - $60K/yr

Kellwell is a well-known and trusted name in the correctional food service industry and is an equal ... Responsible for training managers and staff in proper operations. * Review inventories and weekly ...

Hutson, Inc

Service Manager

Clinton, KY · On-site

Job overview Manages service operations within the dealership to maximize return on investment through; optimizing Service Department processes to ensure internal and external customer satisfaction ...

Hutson, Inc

Service Manager

Clinton, KY · On-site

Job overview Manages service operations within the dealership to maximize return on investment through; optimizing Service Department processes to ensure internal and external customer satisfaction ...

Hutson, Inc

Service Manager

Clinton, KY · On-site

Job overview Manages service operations within the dealership to maximize return on investment through; optimizing Service Department processes to ensure internal and external customer satisfaction ...

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All JobsService Operations JobsService Operations Jobs in Kentucky

Service Operations information

See Kentucky salary details

$30.8K

$68.3K

$113.8K

How much do service operations jobs pay per year?

As of Jun 10, 2026, the average yearly pay for service operations in Kentucky is $68,306.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,100.00 and $82,900.00 per year, depending on experience, location, and employer.

What is Service Operations?

Service Operations refers to the management and optimization of processes that deliver services to customers. This role focuses on ensuring that service delivery is efficient, consistent, and meets quality standards. It involves coordinating teams, streamlining workflows, managing customer interactions, and using data to improve service performance. Service Operations is essential in industries such as IT, hospitality, and customer support, where high-quality service is a key competitive advantage.

What are some common challenges faced by professionals in Service Operations and how can they be addressed?

Professionals in Service Operations often encounter challenges such as managing high customer expectations, coordinating across multiple departments, and adapting to shifting priorities in a fast-paced environment. To address these, it's important to foster strong communication skills, use data-driven tools for workflow management, and prioritize continuous process improvement. Developing a collaborative approach with both internal teams and external clients can significantly enhance service delivery and job satisfaction.

What are the key skills and qualifications needed to thrive in Service Operations, and why are they important?

To thrive in Service Operations, you need strong analytical abilities, process optimization skills, and a background in business operations or a related field. Familiarity with service management platforms like ServiceNow, ITIL certifications, and workflow automation tools is highly beneficial. Excellent problem-solving, communication, and leadership skills help drive team effectiveness and foster customer satisfaction. These competencies are crucial for ensuring efficient service delivery, minimizing downtime, and continuously improving operational performance.

What is the difference between Service Operations vs Customer Service Representative?

AspectService OperationsCustomer Service Representative
Required CredentialsTypically a high school diploma or equivalent; some roles may prefer certifications in operations or businessHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, call centers, or on-site at client locationsCall centers, retail stores, or online support platforms
Employer & Industry UsageUsed across industries like logistics, tech, and manufacturing for managing service processesCommon in retail, telecom, and hospitality sectors for direct customer interaction

Service Operations roles focus on managing and optimizing service delivery processes within organizations, often involving coordination and logistics. Customer Service Representatives primarily handle direct interactions with customers, addressing inquiries and resolving issues. While both roles aim to enhance customer satisfaction, Service Operations is more process-oriented, whereas Customer Service Representatives focus on individual customer interactions.

What are the most commonly searched types of Service Operations jobs in Kentucky? The most popular types of Service Operations jobs in Kentucky are:
What are popular job titles related to Service Operations jobs in Kentucky? For Service Operations jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Service Operations jobs in Kentucky look for? The top searched job categories for Service Operations jobs in Kentucky are:
Service Operations jobs near you

Assistant Food Service Manager #9840

Newcomb Oil Co LLC

Somerset, KY

$13.25 - $18.25/hr

Full-time

Posted 14 days ago

Job description

General Summary: Assistant Food Service Managers support the Food Service Manager in maintaining continuous food service operations at FiveStar. They assure that customer service and food service operations are delivered at the highest standard while on duty.

Essential Job Duties:

  • Proficient in Customer Service Representative responsibilities.
  • Partners with management team to ensure FiveStar customer service in the food service area as outlined in company policies and procedures.
  • Stay up to date and informed in all health and food safety regulations such as sanitation, storage, rotation, expirations, preparation, cooking, thawing, temperatures, etc.
  • Stay up to date and informed in all company policies and procedures regarding food service such as inventory control and ordering, food quality, equipment maintenance and cleaning, accounting procedures, and production guides for food preparation (weights, portions, assembly).
  • Follow up with management on communications related to food service such as emails, weekly and monthly specials, and company-wide programs.
  • Responsible for merchandising including signage, pricing, freshness, and presentation of products.
  • Promote company food service promotions.
  • Collaborate with management team to train and supervise staff in food service responsibilities.

Minimum Qualifications:

  • High School Diploma, GED, or equivalent experience.
  • Minimum 1 year food service experience preferred.
  • Knowledge of food service equipment.
  • Professional appearance and a positive attitude.
  • Team player, honest, hardworking, and excellent attendance.
  • Ability to work in a fast-paced environment and excellent time management.
  • Basic Computer Skills.

Physical Requirements:

  • Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
  • Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
  • Ability to work in varying seasonal weather conditions.

FiveStar is an Equal Opportunity Employer.