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Service Operations Manager Jobs in Slinger, WI (NOW HIRING)

Operations Manager

New Berlin, WI · On-site

$80K - $95K/yr

Operations Manager We are seeking a hard-working, innovative, detail-oriented, and creative team ... Responsible for customer retention, employee retention, and service center EBITDA Continually ...

Operations Manager We are seeking a hard-working, innovative, detail-oriented, and creative team ... Responsible for customer retention, employee retention, and service center EBITDA Continually ...

Operations Manager We are seeking a hard-working, innovative, detail-oriented, and creative team ... Responsible for customer retention, employee retention, and service center EBITDA Continually ...

Operations Manager We are seeking a hard-working, innovative, detail-oriented, and creative team ... Responsible for customer retention, employee retention, and service center EBITDA Continually ...

Monitor production or service outputs,identifygaps, and implement corrective actions Continuous ... Manage operational budgets, cost controls, and resource allocation * Drive cost reduction ...

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...

Showing results 21-40

Service Operations Manager information

See Slinger, WI salary details

$36.4K

$80.6K

$134.2K

How much do service operations manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for service operations manager in Slinger, WI is $80,586.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,500.00 and $97,900.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What job categories do people searching Service Operations Manager jobs in Slinger, WI look for?

The top searched job categories for Service Operations Manager jobs in Slinger, WI are:

What cities near Slinger, WI are hiring for Service Operations Manager jobs?

Cities near Slinger, WI with the most Service Operations Manager job openings:

Infographic showing various Service Operations Manager job openings in Slinger, WI as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $80,586 per year, or $38.7 per hour.

Full-time

Re-posted 8 days ago


Job description

GO Riteway's Mission Statement: GO Riteway is committed to providing superior transportation services to students, business travelers, local residents, and tourists. We will accomplish this by focusing on Safety, Integrity, and Teamwork.
POSITION OVERVIEW:
TITLE: Operations Manager
REPORTS TO: Vice President of Operations
EMPLOYEE: Full Time, Exempt
POSITION SUMMARY
GO Riteway is looking for a detail orientated Operations Manager with a high standard for service quality to manage our School Bus Terminal. The manager will have onsite responsibility for all administrative and operational activities; this will include recruitment, managing of dispatch staff, and overseeing the vehicle fleet.
The role is responsible for ensuring that the business remains in compliance with federal, state, and Department of Transportation (DOT) requirements regarding safety. The manager will be responsible for establishing and developing strategies that contribute to safe, on-time, and consistent service to all customers.
The position is responsible for ensuring the business runs efficiently and profitably. The manager will work closely with the staff/driver and district to understand and deliver on great customer service. The role has direct supervision of School Bus & Charter Drivers, and Dispatch Staff.
MANAGEMENT RESPONSIBILITIES:
Management duties include but are not limited to: billing, payroll, routing/trip input and billing, planning and assigning drivers, scheduling of staff, recruitment, meetings, compliance, communication with school district and staff, and training of employees.
The manager will conduct employee performance reviews where they will need to reward and discipline employees as needed. Duties are to be performed in accordance with established company policies and procedures. The role establishes and maintains effective communication with the management team, employees, and customers. The Operations Manager builds effective working relationships to meet our company objectives.
Operational Duties:
  • Hire drivers.
  • Set up drivers' meetings and training.
  • Implement and utilize different software systems for payroll, billing, routing and trip
  • Concentrate on the work flow starting from when the drivers are being assigned until the payroll process and billing functions are completed.
  • Post-trip, receive and file trip slip and expense information from the drivers.
  • Responsible for reviewing and approving driver payroll.
  • Coordinate and attend various meetings as needed.
  • Develop relationships with school district officials and office staff.
  • Understand and develop plan for school charter trips.
  • Work with dispatch team to review and support the assignment of trips to drivers and route assignments and adjustments.
  • Work with dispatch to ensure that routes and trips are covered every day.
  • Develop a clear process on scheduling, route coverage and trips.
  • Ensure that the drivers check in on time.
COMPETENCIES REQUIRED:
Initiative: Demonstrates initiative to pursue work with energy in order to achieve results
Adaptability: Easily responds to expected or unexpected changes and adjusts plans accordingly
Customer Focused: Follows through on activities to meet or exceed customer expectations
Problem-Solving: Uses critical thinking skills to break down problems into different parts to develop solutions.
Managing Conflict: Uses appropriate interpersonal style to reduce tension and conflict.
Safety Focus: Being aware of conditions and circumstances that affect one's own safety and the safety of others and takes appropriate action to correct unsafe conditions.
Developing Others: Provides on-going feedback constructively to individuals regarding job performance.
Motivating Others: Uses Influence skills to guide other to accomplish work objectives.
Strong Management Skills: Exceptional organizational skills. Ability to analyze and make business case for all recommendations. Supports and empowers team. Highly computer literate.
Strong Interpersonal Skills: Experienced in mediation and conflict resolution processes. An attentive listener who is understanding, empathetic, and personable to employees.
Education and Training: Bachelor's Degree preferred
Experience: 3+ years of relatable customer service industry management experience.
Obtain and maintain a Class B CDL with Passenger (P) and School Bus (S) endorsements will be required
We Go the Extra Mile!
EOE of Minorities/Females/Vets/Disability