Monitor production or service outputs,identifygaps, and implement corrective actions Continuous ... Manage operational budgets, cost controls, and resource allocation * Drive cost reduction ...
Monitor production or service outputs,identifygaps, and implement corrective actions Continuous ... Manage operational budgets, cost controls, and resource allocation * Drive cost reduction ...
Manage operations in order to maximize profitability, ensure product quality and delight our ... Responsible for delivering results in accordance with metrics outlined: on-time, service free ...
Manage operations in order to maximize profitability, ensure product quality and delight our ... Responsible for delivering results in accordance with metrics outlined: on-time, service free ...
Operations Manager
New Berlin, WI · On-site
The Operations Manager is responsible for the production operations of their business unit to ... service. Provide a motivational team environment. * Direct and manage the business units ...
Operations Manager
New Berlin, WI · On-site
The Operations Manager is responsible for the production operations of their business unit to ... service. Provide a motivational team environment. * Direct and manage the business units ...
The Operations Manager is responsible for the production operations of their business unit to ... service. Provide a motivational team environment. * Direct and manage the business units ...
New
The Operations Manager is responsible for the production operations of their business unit to ... service. Provide a motivational team environment. * Direct and manage the business units ...
New
Product & Engineering Partnership • Partner with Product Management and Engineering to influence ... power generation service operations, technical service leadership, or mission-critical ...
Product & Engineering Partnership • Partner with Product Management and Engineering to influence ... power generation service operations, technical service leadership, or mission-critical ...
Senior Director, Industrial Service Operations
Sussex, WI · On-site
$180 - $280/hr
Partner with Product Management and Engineering to influence serviceability, reliability, and ... power generation service operations, technical service leadership, or mission-critical ...
Senior Director, Industrial Service Operations
Sussex, WI · On-site
$180 - $280/hr
Partner with Product Management and Engineering to influence serviceability, reliability, and ... power generation service operations, technical service leadership, or mission-critical ...
Product & Engineering Partnership Partner with Product Management and Engineering to influence ... power generation service operations, technical service leadership, or mission-critical ...
Product & Engineering Partnership Partner with Product Management and Engineering to influence ... power generation service operations, technical service leadership, or mission-critical ...
Homewell Care Services Brookfield Job Summary: As a Homecare Operations Manager with Homewell Care Services Brookfield, you will be responsible for coordinating, implementing, and supervising the ...
Homewell Care Services Brookfield Job Summary: As a Homecare Operations Manager with Homewell Care Services Brookfield, you will be responsible for coordinating, implementing, and supervising the ...
Homewell Care Services Brookfield Job Summary: As a Homecare Operations Manager with Homewell Care Services Brookfield, you will be responsible for coordinating, implementing, and supervising the ...
Quick apply
Homewell Care Services Brookfield Job Summary: As a Homecare Operations Manager with Homewell Care Services Brookfield, you will be responsible for coordinating, implementing, and supervising the ...
Process Management * Service Center Operation and Maintenance * Transportation Safety * Taking Ownership * Results Orientation Benefits * Competitive Wages * Excellent health, dental, and vision ...
Process Management * Service Center Operation and Maintenance * Transportation Safety * Taking Ownership * Results Orientation Benefits * Competitive Wages * Excellent health, dental, and vision ...
Drive operational efficiency--from inventory management to customer service excellence. * Foster collaboration with internal teams, suppliers, and customers to ensure seamless delivery of products.
Drive operational efficiency--from inventory management to customer service excellence. * Foster collaboration with internal teams, suppliers, and customers to ensure seamless delivery of products.
Retail Operations Manager
Milwaukee, WI · On-site
Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and ... Manage all operational functions of the Retail Department; inclusive of inventory process as set by ...
Retail Operations Manager
Milwaukee, WI · On-site
Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and ... Manage all operational functions of the Retail Department; inclusive of inventory process as set by ...
Customer Operations Manager
Milwaukee, WI · On-site
$50K/yr
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and ...
Quick apply
Customer Operations Manager
Milwaukee, WI · On-site
$50K/yr
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and ...
Retail Operations Manager
Milwaukee, WI · On-site
Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and ... Manage all operational functions of the Retail Department; inclusive of inventory process as set by ...
Retail Operations Manager
Milwaukee, WI · On-site
Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and ... Manage all operational functions of the Retail Department; inclusive of inventory process as set by ...
Catering Operations Manager
Hartland, WI · On-site
This position manages event-day operations from setup through completion, coordinating team members, food service execution, and guest interactions to ensure all events are delivered safely ...
Catering Operations Manager
Hartland, WI · On-site
This position manages event-day operations from setup through completion, coordinating team members, food service execution, and guest interactions to ensure all events are delivered safely ...
Catering Operations Manager
Hartland, WI · On-site
This position manages event-day operations from setup through completion, coordinating team members, food service execution, and guest interactions to ensure all events are delivered safely ...
Catering Operations Manager
Hartland, WI · On-site
This position manages event-day operations from setup through completion, coordinating team members, food service execution, and guest interactions to ensure all events are delivered safely ...
Operations Manager - Nights
Waukesha, WI · On-site
Exposure to P&L management and operational financial performance * A passion for coaching ... Ensure people, process and technology enable meeting all customer service standards. KEY DUTIES AND ...
Operations Manager - Nights
Waukesha, WI · On-site
Exposure to P&L management and operational financial performance * A passion for coaching ... Ensure people, process and technology enable meeting all customer service standards. KEY DUTIES AND ...
Operations Manager - Nights
Waukesha, WI · On-site
Exposure to P&L management and operational financial performance * A passion for coaching ... Ensure people, process and technology enable meeting all customer service standards. KEY DUTIES AND ...
Operations Manager - Nights
Waukesha, WI · On-site
Exposure to P&L management and operational financial performance * A passion for coaching ... Ensure people, process and technology enable meeting all customer service standards. KEY DUTIES AND ...
Plant Operations Manager
Oconomowoc, WI · On-site
Since 1946, we've relied on our talented and dedicated team members to provide reliable products with personalized service. We're hiring a Plant Operations Manager to join County Materials in ...
Plant Operations Manager
Oconomowoc, WI · On-site
Since 1946, we've relied on our talented and dedicated team members to provide reliable products with personalized service. We're hiring a Plant Operations Manager to join County Materials in ...
Electric, LLC, a Quanta Services company, has built-long standing working relationships and an ... About this Role - Operations Manager We are looking for a talented Operations Manager who has a ...
Electric, LLC, a Quanta Services company, has built-long standing working relationships and an ... About this Role - Operations Manager We are looking for a talented Operations Manager who has a ...
Service Operations Manager information
See Slinger, WI salary details
$36.4K - $45.3K
2% of jobs
$45.3K - $54.2K
13% of jobs
$60.5K is the 25th percentile. Wages below this are outliers.
$54.2K - $63.1K
14% of jobs
The median wage is $71.7K / yr.
$63.1K - $72K
22% of jobs
$72K - $80.9K
14% of jobs
$80.9K - $89.8K
8% of jobs
$92.8K is the 75th percentile. Wages above this are outliers.
$89.8K - $98.6K
9% of jobs
$98.6K - $107.5K
9% of jobs
$107.5K - $116.4K
6% of jobs
$116.4K - $125.3K
4% of jobs
$125.3K - $134.2K
0% of jobs
$36.4K
$80.6K
$134.2K
How much do service operations manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?
What is a service operations manager?
What are some common challenges faced by service operations managers, and how can they be effectively addressed?
What is the difference between Service Operations Manager vs Customer Service Manager?
| Aspect | Service Operations Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Overseeing service delivery processes and operational efficiency | Managing customer interactions and satisfaction |
| Required Skills | Process management, logistics, team coordination | Communication, conflict resolution, customer relations |
| Work Environment | Operations teams, service departments | Customer support centers, client-facing roles |
| Common Certifications | ITIL, Six Sigma, PMP (optional) | CSM, CRM certifications |
The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 19 days ago
Regal Rexnord rating
8.0
Based on 80 frontline employees who took The Breakroom Quiz
175th of 487 rated machine equipment manufacturers
Job description
____________________
Position Overview
Reporting to theDirector, Plant Manager,The Operations Manager is responsible for leading manufacturing operations within a fast-paced production environment, ensuring achievement of Safety, Quality, Delivery, Cost, and Productivity (SQDCP) objectives. This leader develops supervisors, drives continuous improvement initiatives, improves operational performance, and partners across the business to support customer commitments and profitable growth. The ideal candidate will be a visible shop-floor leader with strong Lean Manufacturing and people leadership experience.
Key Responsibilities
Operational Leadership & Execution
- Lead daily operations todeliveronkey performance metrics including safety, quality, delivery, cost, and productivity
- Translate businessobjectivesinto actionable operational plans and ensure disciplined execution
- Monitor production or service outputs,identifygaps, and implement corrective actions
Continuous Improvement
- Drive a culture of continuous improvement using Lean, Six Sigma, or similar methodologies
- Identifyprocess inefficiencies and lead initiatives to improve throughput, reduce waste, andoptimizecost structure
- Establish standard work and ensure adherence to best practices
Team Leadership & Talent Development
- Lead, coach, and develop frontline supervisors and operational teams
- Build a high-performance culture focused on accountability, engagement, and development
- Support workforce planning, succession planning, and talent capability building
Safety & Compliance
- Champion a strong safety culture; ensure compliance with all regulatory and company safety standards
- Lead incident investigations, root cause analysis, and prevention strategies
- Ensure adherence to quality systems, policies, and regulatory requirements
Performance Management & Analytics
- Establish and track KPIs; leverage data to drive decision-making and performance improvements
- Prepare and present operational performance updates to senior leadership
- Use metrics toidentifytrends, risks, and opportunities
Cross-Functional Collaboration
- Partner with Supply Chain, Engineering, HR, Finance, and Commercial teams tooptimizeend-to-end operations
- Support new product introductions, process changes, and capital projects
- Align operational priorities with customer requirements and business needs
Financial & Resource Management
- Manage operational budgets, cost controls, and resource allocation
- Drive cost reduction initiatives whilemaintainingquality and service levels
- Optimizelabor, materials, and equipmentutilization
Qualifications
Education & Experience
- Bachelor's degree in Operations Management, Engineering, Business, or related field
- 7-10+ years of progressive operations experience, preferably in manufacturing or industrial environments
- 3+ years of leadership experience managing teams and supervisors
Technical & Functional Skills
- Strong understanding of Lean manufacturing, Six Sigma, or operational excellence frameworks
- Experience with ERP systems and operational data analysis
- Knowledge of safety, quality, and regulatory requirements
Leadership Competencies
- Proven ability to lead through others and drive operational accountability
- Strong problem-solving and decision-making skills
- Effective communicator with the ability to influence at all levels
- Results-oriented with strong execution discipline
Preferred Qualifications
- Master's degree (MBA or related field)
- Six Sigma certification (Green Belt or Black Belt)
- Experience in multi-site or complex operational environments
Working Conditions
- Fast-paced operational environment with regular presence on the floor/site
- May include extended hours, shift support, or travel depending on business needs
- Medical, Dental, Vision and Prescription Drug Coverage
- Spending accounts (HSA, Health Care FSA and Dependent Care FSA)
- Paid Time Off and Holidays
- 401k Retirement Plan with Matching Employer Contributions
- Life and Accidental Death & Dismemberment (AD&D) Insurance
- Paid Leaves
- Tuition Assistance
About Regal Rexnord
Regal Rexnord is a publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Company's electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Company's automation offering, comprised of controls, actuators, drives, and precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools.
The Company's end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture.
Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit RegalRexnord.com.
Equal Employment Opportunity Statement
Regal Rexnord is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity, pregnancy, age, ancestry, national origin, genetic information, marital status, citizenship status (unless required by the applicable law or government contract), disability or protected veteran status or any other status or characteristic protected by law. Regal Rexnord is committed to a diverse and inclusive workforce. We are committed to building a team that represents diverse and inclusive backgrounds, perspectives, and skills. If you'd like to view a copy of the company's affirmative action plan for protected veterans/individuals with disabilities or policy statement, please email Recruiting@RegalRexnord.com.If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail Recruiting@RegalRexnord.com.
Equal Employment Opportunity Posters
Notification to Agencies: Please note that Regal Rexnord Corporation and its affiliates and subsidiaries ("Regal Rexnord") do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement or similar contract and approval from HR to submit resumes for a specific requisition, Regal Rexnord will not consider or approve payment to any third-parties for hires made.
What Regal Rexnord employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Regal Rexnord
Sourced by ZipRecruiter
Industry
Electric power transmission, control, and distribution
Company size
10,000+ Employees
Headquarters location
Milwaukee, WI, US
Year founded
1955