Hudson, MA · On-site
$75K - $90K/yr
Van Pool Transportation LLCWe are seeking anOperations Managerwho will oversee all operational aspects of a multi-service, fast-paced operating environment. This position will manage 50+ drivers, 49 ...
New
Hudson, MA · On-site
$75K - $90K/yr
Van Pool Transportation LLCWe are seeking anOperations Managerwho will oversee all operational aspects of a multi-service, fast-paced operating environment. This position will manage 50+ drivers, 49 ...
New
Marlborough, MA · On-site
$25/hr
The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Provides exemplary customer service * Utilizes reward and recognition program for the Crewmembers ...
Marlborough, MA · On-site
$25/hr
The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Provides exemplary customer service * Utilizes reward and recognition program for the Crewmembers ...
$80K - $120K/yr
By working closely with the Branch Manager, you will ensure safety, world-class customer service and standard process compliance to ensure effective and efficient operations. What you'll do: Support ...
$80K - $120K/yr
By working closely with the Branch Manager, you will ensure safety, world-class customer service and standard process compliance to ensure effective and efficient operations. What you'll do: Support ...
$80K - $120K/yr
By working closely with the Branch Manager, you will ensure safety, world-class customer service and standard process compliance to ensure effective and efficient operations. What you'll do:
$80K - $120K/yr
By working closely with the Branch Manager, you will ensure safety, world-class customer service and standard process compliance to ensure effective and efficient operations. What you'll do:
Shrewsbury, MA · On-site
$80K - $120K/yr
By working closely with the Branch Manager, you will ensure safety, world-class customer service and standard process compliance to ensure effective and efficient operations. What you'll do: Support ...
Shrewsbury, MA · On-site
$80K - $120K/yr
By working closely with the Branch Manager, you will ensure safety, world-class customer service and standard process compliance to ensure effective and efficient operations. What you'll do: Support ...
$25 - $26/hr
The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Provides exemplary customer service * Utilizes reward and recognition program for the Crewmembers ...
$25 - $26/hr
The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Provides exemplary customer service * Utilizes reward and recognition program for the Crewmembers ...
Shrewsbury, MA · On-site
$80K - $120K/yr
By working closely with the Branch Manager, you will ensure safety, world-class customer service and standard process compliance to ensure effective and efficient operations. What you'll do: Support ...
Shrewsbury, MA · On-site
$80K - $120K/yr
By working closely with the Branch Manager, you will ensure safety, world-class customer service and standard process compliance to ensure effective and efficient operations. What you'll do: Support ...
Worcester, MA · On-site
$113K - $165K/yr
As the Operations Manager, you will be responsible for managing, directing, planning and ... Active Duty Military Service member candidates are exempt from the geographical area. * Eaton will ...
Worcester, MA · On-site
$113K - $165K/yr
As the Operations Manager, you will be responsible for managing, directing, planning and ... Active Duty Military Service member candidates are exempt from the geographical area. * Eaton will ...
Framingham, MA · On-site
$25 - $26/hr
The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Provides exemplary customer service * Utilizes reward and recognition program for the Crewmembers ...
Framingham, MA · On-site
$25 - $26/hr
The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Provides exemplary customer service * Utilizes reward and recognition program for the Crewmembers ...
Framingham, MA · On-site
$25 - $26/hr
The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Provides exemplary customer service * Utilizes reward and recognition program for the Crewmembers ...
Framingham, MA · On-site
$25 - $26/hr
The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Provides exemplary customer service * Utilizes reward and recognition program for the Crewmembers ...
Marlborough, MA · On-site
$25 - $27/hr
The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Provides exemplary customer service * Utilizes reward and recognition program for the Crewmembers ...
Marlborough, MA · On-site
$25 - $27/hr
The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Provides exemplary customer service * Utilizes reward and recognition program for the Crewmembers ...
Framingham, MA · On-site
$25/hr
The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Provides exemplary customer service * Utilizes reward and recognition program for the Crewmembers ...
Framingham, MA · On-site
$25/hr
The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Provides exemplary customer service * Utilizes reward and recognition program for the Crewmembers ...
$25 - $27/hr
The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Provides exemplary customer service * Utilizes reward and recognition program for the Crewmembers ...
$25 - $27/hr
The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Provides exemplary customer service * Utilizes reward and recognition program for the Crewmembers ...
Marlborough, MA · On-site
$25 - $27/hr
The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Provides exemplary customer service * Utilizes reward and recognition program for the Crewmembers ...
Marlborough, MA · On-site
$25 - $27/hr
The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Provides exemplary customer service * Utilizes reward and recognition program for the Crewmembers ...
Charlton, MA · On-site
We hire Operations Managers based on location preference and the business' current openings. BASIC ... service skills, communication skills and interpersonal skills - Track record of meeting or ...
Charlton, MA · On-site
We hire Operations Managers based on location preference and the business' current openings. BASIC ... service skills, communication skills and interpersonal skills - Track record of meeting or ...
Boylston, MA · On-site
$132K - $155K/yr
The Operations Manager drives overall execution by working collaboratively with peer Planning/Scheduling, Engineering, Materials, Production, Customer Service, Safety/Quality, Sales and Maintenance ...
Boylston, MA · On-site
$132K - $155K/yr
The Operations Manager drives overall execution by working collaboratively with peer Planning/Scheduling, Engineering, Materials, Production, Customer Service, Safety/Quality, Sales and Maintenance ...
Worcester, MA · On-site
$75K - $80K/yr
Lead daily food service operations at UMass Memorial Medical Center University Campus, ensuring ... Accountable for managing people, setting direction and deploying resources; typically is ...
Worcester, MA · On-site
$75K - $80K/yr
Lead daily food service operations at UMass Memorial Medical Center University Campus, ensuring ... Accountable for managing people, setting direction and deploying resources; typically is ...
Worcester, MA · On-site
$75K - $80K/yr
Lead daily food service operations at UMass Memorial Medical Center University Campus, ensuring ... Accountable for managing people, setting direction and deploying resources; typically is ...
Worcester, MA · On-site
$75K - $80K/yr
Lead daily food service operations at UMass Memorial Medical Center University Campus, ensuring ... Accountable for managing people, setting direction and deploying resources; typically is ...
Worcester, MA · On-site
$75K - $80K/yr
Lead daily food service operations at UMass Memorial Medical Center University Campus, ensuring ... Accountable for managing people, setting direction and deploying resources; typically is ...
Worcester, MA · On-site
$75K - $80K/yr
Lead daily food service operations at UMass Memorial Medical Center University Campus, ensuring ... Accountable for managing people, setting direction and deploying resources; typically is ...
Worcester, MA · On-site
$75K - $80K/yr
Lead daily food service operations at UMass Memorial Medical Center University Campus, ensuring ... Accountable for managing people, setting direction and deploying resources; typically is ...
Worcester, MA · On-site
$75K - $80K/yr
Lead daily food service operations at UMass Memorial Medical Center University Campus, ensuring ... Accountable for managing people, setting direction and deploying resources; typically is ...
$37.5K - $46.6K
2% of jobs
$46.6K - $55.8K
13% of jobs
$62.3K is the 25th percentile. Wages below this are outliers.
$55.8K - $65K
14% of jobs
The median wage is $73.9K / yr.
$65K - $74.1K
22% of jobs
$74.1K - $83.3K
14% of jobs
$83.3K - $92.4K
8% of jobs
$95.6K is the 75th percentile. Wages above this are outliers.
$92.4K - $101.6K
9% of jobs
$101.6K - $110.8K
9% of jobs
$110.8K - $119.9K
6% of jobs
$119.9K - $129.1K
4% of jobs
$129.1K - $138.3K
0% of jobs
$37.5K
$83K
$138.3K
| Aspect | Service Operations Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Overseeing service delivery processes and operational efficiency | Managing customer interactions and satisfaction |
| Required Skills | Process management, logistics, team coordination | Communication, conflict resolution, customer relations |
| Work Environment | Operations teams, service departments | Customer support centers, client-facing roles |
| Common Certifications | ITIL, Six Sigma, PMP (optional) | CSM, CRM certifications |
The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.
Cities near Rutland, MA with the most Service Operations Manager job openings:
$75K - $90K/yr
Full-time
Posted yesterday
New
About the Role
Serve as the primary contact to the school districts and ensure strong collaborative relationships with key stakeholders in the school districts.
Effective and frequent communication with staff ensures employees have available resources to meet the daily operational task successfully.
Partners with safety leaders toestablishand maintain a 'safety-first' culture.
Daily, weekly, and monthly review of key operational metrics.
Interview, hire, and train new transportation coordinators/supervisors.
Identifyand cultivate a pipeline of internal talent for next-level positions.
Prepare monthly work schedules.
Maintainappropriate staffinglevels for drivers and monitors by driving a positive work culture.
Ensure all employees have proper certifications, training, and licensing.
Work with fleet maintenance to keep vans and buses operational and safe.
Review and prepare billing and payroll each month.
About You
The ideal candidate will have the following skills and experience to positivelyimpactthe lives of children in your community by providing mobility without limits.
Bachelor's degree or equivalent work experience in operations management, business administration, or related field.
Progressive work experience in a work environment that is fast paced.
Management of hourly staff, and responsible for managing metrics.
Proficient experience in the use of Microsoft Office.
Maintaina good drivingrecord and enjoy working in an environment that is 100% committed to supporting our students.
Self-motivated, show initiative and have a strong work ethic.
Must be comfortable with early-morning hours.
Exhibit strong leadership skills and can successfully supervise and direct teams.
Effective customer service and conflict resolution skills.
Must be detail-oriented and like solving problems.
Maintaina very highstandard of accuracy and confidentiality.
Must show 'grace under pressure during extremely busy times.
If you are ready to become part of our family and positivelyimpactthe lives of children in your community, then this is the position for you.
Annual Salary Range: $75,000-$90,000
This is an on-site position at our Hudson, MA office
Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.
