ZipRecruiter

Log In

1

Service Operations Manager Jobs in Ridge, NY (NOW HIRING)

Gecko New York

Restaurant & Operations Manager

Islandia, NY · On-site

$55K - $68K/yr

Position Manager Location: Islandia, NY Job Summary We are seeking an energetic and experienced ... Lead daily front-of-house and back-of-house operations to ensure exceptional guest service, food ...

Lucky Strike

Restaurant & Operations Manager

Commack, NY · On-site

$65K - $70K/yr

Overview The Role As a Restaurant and Operations Manager, you will lead food and beverage, bar, and ... Drive revenue through sales-focused service, upselling, guest engagement, and event support

Dave & Buster's

Restaurant & Operations Manager

Islandia, NY · On-site

$55K - $68K/yr

THE RESTAURANT & OPERATIONS MANAGER : provides overall leadership, supervision, and direction on ... Interacting with guest service-focused team members in areas of recruiting, hiring, coaching ...

previous page

Showing results 41-60

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Ridge, NY

Service Operations Manager information

See Ridge, NY salary details

$35.1K

$77.7K

$129.5K

How much do service operations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for service operations manager in Ridge, NY is $77,747.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,300.00 and $94,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What cities near Ridge, NY are hiring for Service Operations Manager jobs? Cities near Ridge, NY with the most Service Operations Manager job openings:
Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Ridge, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $77,747 per year, or $37.4 per hour.

Assistant Operations Manager

Kona Ice

Hampton Bays, NY

Full-time

Re-posted 14 days ago

Kona Ice rating

7.0

Company rating: 7.0 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

18th of 68 rated caterers

Job description

Kona Ice of Long Island - Hamptons


We are looking for a go-getter who will be a cheerful addition to our office. This person needs to be a multitasker who is detail oriented, customer service driven, and able to build lasting relationships with customers.


The primary purpose of this role is to support the General Manager in the ongoing day-to-day operation of the business. This includes maintaining adequate inventory levels, developing client relations, on-boarding event staff, and delivering unparalleled service through our ever-expanding special events program.


Assistant Operations Manager Responsibilities:

Assist the GM in administrative tasks including but not limited to staffing, logistic, inventory, and marketing efforts

Capture & maintain data regarding daily financial reports and inventory levels

Support the GM in ensuring our ongoing compliance with regulatory requirements

Assist the GM in developing and implementing marketing strategies

Assist the GM in developing and implementing organizational strategies related to warehouse and staff management


Benefits:

  • Flexible schedule
  • FUN environment
  • Advancement opportunities 

What Kona Ice employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply