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Service Operations Manager Jobs in Centereach, NY

Burlington

Operations Service Manager

Patchogue, NY · On-site

$25.55 - $34.10/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Carmax

Operations Manager

Smithtown, NY · On-site

$115K - $201K/yr

Training includes learning the roles and responsibilities of Service Operations, mastering end-to-end production processes such as inventory management and cosmetic/mechanical repair, and completing ...

Carmax

Operations Manager

Smithtown, NY

Training includes learning the roles and responsibilities of Service Operations, mastering end-to-end production processes such as inventory management and cosmetic/mechanical repair, and completing ...

CarMax, Inc.

Operations Manager

Smithtown, NY · On-site

Training includes learning the roles and responsibilities of Service Operations, mastering end-to-end production processes such as inventory management and cosmetic/mechanical repair, and completing ...

CVS Health

Operations Manager

Smithtown, NY · On-site

$22 - $36/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Jericho, NY

$22 - $36/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Seaford, NY

$22 - $36/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Stamford, CT · On-site

$21.94 - $35.94/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Syosset, NY · On-site

$22 - $36/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Levittown, NY · On-site

$22 - $36/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

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All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Centereach, NY

Service Operations Manager information

See Centereach, NY salary details

$37.1K

$82.3K

$137.1K

How much do service operations manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for service operations manager in Centereach, NY is $82,280.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,800.00 and $99,900.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What job categories do people searching Service Operations Manager jobs in Centereach, NY look for?

The top searched job categories for Service Operations Manager jobs in Centereach, NY are:

What cities near Centereach, NY are hiring for Service Operations Manager jobs?

Cities near Centereach, NY with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Centereach, NY as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $82,280 per year, or $39.6 per hour.

Service Operations Manager

Express Employment

West Babylon, NY

$35/hr

Full-time

Posted yesterday

New

Job description

The Office Manager is responsible for overseeing the daily administrative operations of the office to ensure efficiency, productivity, and a positive work environment. This role manages office procedures, coordinates administrative support services, maintains office supplies and equipment, assists with human resources and financial processes, and serves as a key point of contact for employees, vendors, and visitors.

Key ResponsibilitiesOffice Operations
  • Manage the day-to-day operations of the office.
  • Develop and maintain office policies and procedures.
  • Ensure a clean, organized, and professional work environment.
  • Coordinate office maintenance, repairs, and facility services.
  • Oversee office security and safety procedures.
Administrative Management
  • Supervise administrative staff and reception functions.
  • Coordinate schedules, meetings, and office events.
  • Manage correspondence, records, and filing systems.
  • Maintain company documents and administrative databases.
  • Support executive leadership with administrative tasks as needed.
Vendor and Supply Management
  • Order and maintain office supplies and equipment.
  • Manage vendor relationships and service contracts.
  • Review invoices and monitor office-related expenses.
  • Negotiate pricing and service agreements when appropriate.
Human Resources Support
  • Assist with employee onboarding and offboarding.
  • Maintain employee records and documentation.
  • Coordinate training, employee engagement activities, and office communications.
  • Support HR initiatives and company policies.
Financial and Budget Support
  • Monitor office budgets and expenditures.
  • Process invoices, purchase orders, and expense reports.
  • Assist with payroll coordination and financial recordkeeping.
  • Prepare administrative reports and budget summaries.
Qualifications
  • 3+ years of administrative, office management, or operations experience.
  • Strong knowledge of Microsoft 365 / Quickbooks.
  • Excellent organizational, time management, and multitasking skills.
  • Strong written and verbal communication abilities.
  • Ability to handle confidential information with discretion.
Required Skills
  • Leadership and staff supervision
  • Problem-solving and decision-making
  • Budget and expense management
  • Project coordination
  • Customer service and interpersonal skills
  • Attention to detail
  • Process improvement and organization

#2127OS

Express Employment Professionals logo

About Express Employment Professionals

Sourced by ZipRecruiter

Express Employment Professionals, based in Oklahoma City, OK, USA, operates in the staffing industry and is renowned for providing robust and reliable staffing solutions. Their official website - expresspros.com - details their variety of services, which include temporary and full-time staffing, human resources services, and professional search. The company was established in 1983 with the aim of helping as many people as possible to find good jobs, and since then, it has grown exponentially, expanding its reach to various domains within the job market.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Oklahoma City, OK, US

Social media

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