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Service Operations Manager Jobs in Rancho Cucamonga, CA

EōS Fitness

Operations Manager

Fullerton, CA · On-site

$75K - $75K/yr

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

Med-One Capital Funding LLC

Operations Manager

Corona, CA · On-site

$80K - $95K/yr

In this role, you will oversee day-to-day warehouse operations while partnering closely with the Sales team to ensure exceptional customer service and operational excellence. The Operations Manager ...

Balda C Brewer

Operations Manager

Ontario, CA · On-site

$140K - $170K/yr

OPERATION MANAGEMENT (Production, Maintenance, Customer Service, Supply Chain) * Leads the functions assigned, sets goals in terms of costs, time, quality, manages assigned resources, systems and ...

Unisco

Operations Manager

Riverside, CA · On-site

$85K - $90K/yr

Lead daily warehouse operations across receiving, inventory, value-added services, order fulfillment, and shipping to ensure service, productivity, and quality goals are achieved. * Manage, coach ...

New

COFREIGHT INC

Operations Manager

Riverside, CA

$85K - $90K/yr

Lead daily warehouse operations across receiving, inventory, value-added services, order fulfillment, and shipping to ensure service, productivity, and quality goals are achieved. * Manage, coach ...

Unis LLC

Operations Manager

Riverside, CA · On-site

$85K - $90K/yr

Lead daily warehouse operations across receiving, inventory, value-added services, order fulfillment, and shipping to ensure service, productivity, and quality goals are achieved. * Manage, coach ...

Radial

Operations Manager

Rialto, CA · On-site

$90K - $122K/yr

Operations Manager At Radial, our employees are the forefront of ecommerce, bringing beloved brands ... service, and lower cost. * Ensure all training and skills development programs, along with all ...

Link Consulting Services

Operations Manager

Orange, CA · On-site

$101K - $127K/yr

Job Overview The Operations Manager will participate in and provide tactical business processes to successfully manage the operations. This role will proactively manage and direct all manufacturing ...

Bank of Hope

Operations Manager

La Habra, CA · On-site

$70K - $80K/yr

Customer Service Support: * Promote a culture of exceptional customer service by ensuring ... Manage operational tasks, such as maintaining branch supplies, overseeing facility needs, and ...

Hope Bank

Operations Manager

La Habra, CA · On-site

$70K - $80K/yr

Customer Service Support: * Promote a culture of exceptional customer service by ensuring ... Manage operational tasks, such as maintaining branch supplies, overseeing facility needs, and ...

LERETA, LLC

Operations Manager

Pomona, CA · On-site

$67K - $80K/yr

Ensures teams adhere to compliance requirements, service level agreements (SLAs), and operational ... Manages a continuous improvement program within the department to meet quality benchmarks, cost ...

Lereta

Operations Manager

Pomona, CA · On-site +1

$67K - $80K/yr

Ensures teams adhere to compliance requirements, service level agreements (SLAs), and operational ... Manages a continuous improvement program within the department to meet quality benchmarks, cost ...

Lineage Logistics

Operations Manager

Riverside, CA

$75K - $135K/yr

Manage the warehouse's operational activities including budgeting, labor scheduling, space and ... Ensure people, process and technology enable meeting all customer service standards. KEY DUTIES AND ...

Flexport

Operations Manager

San Bernardino, CA · On-site

Serve as a key member of the Operations team, holding the position of Operations Manager in one of ... Set and uphold strict Service Level Agreement (SLA) expectations for yourself and your team ...

A.P. Møller - Maersk A/S

Operations Manager

Fontana, CA · On-site

$80K - $85K/yr

Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload), LTL (Less ... The Operations Manager monitors all operations including but not limited to; Process shipments ...

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All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Rancho Cucamonga, CA

Service Operations Manager information

See Rancho Cucamonga, CA salary details

$36.3K

$80.4K

$133.9K

How much do service operations manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for service operations manager in Rancho Cucamonga, CA is $80,369.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,300.00 and $97,600.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are popular job titles related to Service Operations Manager jobs in Rancho Cucamonga, CA?

For Service Operations Manager jobs in Rancho Cucamonga, CA, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Rancho Cucamonga, CA look for?

The top searched job categories for Service Operations Manager jobs in Rancho Cucamonga, CA are:

What cities near Rancho Cucamonga, CA are hiring for Service Operations Manager jobs?

Cities near Rancho Cucamonga, CA with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Rancho Cucamonga, CA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $80,369 per year, or $38.6 per hour.

Operations Manager

EōS Fitness

Fullerton, CA • On-site

$75K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

EōS Fitness rating

6.0

Company rating: 6.0 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

42nd of 63 rated gym and leisure clubs

Job description

EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.
Core Purpose: To create loyal, lifelong fans and exercise practitioners.
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym. Beyond greeting and directing members, guests, and team members upon entry, they serve as representatives of our gym's commitment to exceptional service. The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting on gym functionality and cleanliness, partnering with the sales, fitness, facilities, and marketing team to improve overall gym performance and upholding brand standards. Our Operations Manager remains flexible and adaptive to the evolving needs of our gym, with duties subject to change under the discretion of management.
Position Purpose: Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff.
Core Purpose: To create loyal, lifelong fans and exercise practitioners.
Responsibilities:
  • Passionate about creating an elevated member experience through a friendly and approachable manner, actively listening to their needs and concerns, and providing clear and helpful responses.
  • Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and janitorial staff.
  • Effectively communicate goals, expectations, and procedures to staff members, ensuring everyone understands their roles and responsibilities.
  • Provide constructive feedback to staff members on their performance, using clear and specific language to highlight areas of strength and areas for improvement.
  • Ensuring high-quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly.
  • Ensuring compliance with health and safety regulations, maintaining proper certifications, and implementing safety protocols.
  • Supervising the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas.
  • Partners with Sales, Fitness, Facilities and Marketing teams to improve overall gym performance and uphold brand standards.
  • Monitor and order inventory such as fitness equipment, cleaning supplies, and retail products.
  • In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff and members, providing necessary instructions and updates to ensure their safety and well-being.

Qualifications:
  • 2-3 years of operations management experience
  • Strong communication skills, both verbally and in writing, for interacting with employees, management, and vendors.
  • 3-4 years of customer service experience
  • Prior experience or strong interest in the fitness industry is a plus
  • Excellent relationship building and influencing skills with people at all levels and in all functions.
  • Strong detail orientation; systematic and thorough approach to problem solving; and good time management, organizational, and record-keeping skills.
  • Excellent MS Office skills
  • And, of course, someone who embraces our Core Values!

Requirements:
  • Must successfully pass background check.
  • CPR certification required within 30 days of hire.
  • The Operations Manager must be intimately knowledgeable and up to date on all current company policies and SOP's to ensure the adherence to such policies and standard operating procedures
  • Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public
  • Ability to access and operate company computer systems in order to prepare documents, enter data, and read reports from data base or email system.
  • Ability to bend routinely and repetitively to lift more than 40 lbs.

California Pay Range
$75,000-$75,010 USD
Benefits and Perks:
  • A highly energetic and collaborative team.
  • A management team that cares about your professional development.
  • Free membership for you and plus one family member.
  • Discounted Personal Training, and merchandise - including supplements.
  • Employee referral program.
  • Daily Pay offered - access your funds before payday.
  • Competitive pay plus vacation, holiday, and sick pay.*
  • Group Health, dental, vision, Supplemental Life, and Employee Assistant Program are offered!*
  • 401(k) + Company matching!*
  • Personal education growth options with Sophia Learning.

* Based on eligibility of tenure and full-time vs. part-time employment.
EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.
To view more information on our CCPA policy, click HERE.
EEO is The Law - click here for more information
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
EōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at recruitinghelpline@eosfitness.com or by calling 949.309.4182. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.

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