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Service Operations Manager Jobs in Killeen, TX (NOW HIRING)

Aramark

Food Service Operations Manager

Temple, TX · On-site

Aramark Healthcare+ is seeking a Food Service Operations Manager to join their team at Baylor Scott and White Memorial Hospital in Temple, TX . The Food Service Operations Manager is responsible for ...

Aramark

Food Service Operations Manager

Temple, TX

Aramark Healthcare+ is seeking a Food Service Operations Manager to join their team at Baylor Scott and White Memorial Hospital in Temple, TX . The Food Service Operations Manager is responsible for ...

Aramark

Food Service Operations Manager

Temple, TX

Aramark Healthcare+ is seeking a Food Service Operations Manager to join their team at Baylor Scott and White Memorial Hospital in Temple, TX . The Food Service Operations Manager is responsible for ...

Floor & Décor

Operations Manager

Temple, TX · On-site

... by managing the store operations. MAJOR RESPONSIBILITIES * Operations * Demonstrated ability to ... Ensure store presentation standards are achieved and maintained Customer Service * Assist the ...

TWO MEN AND A TRUCK®

Operations Manager

Temple, TX

$20 - $25/hr

Drive your career forward with TWO MEN AND A TRUCK ® as an operations manager and discover your ... Commitment to customer service and the TWO MEN AND A TRUCK core values * Physical stamina to assist ...

MCI Careers

Call Center Operations Manager

Killeen, TX · On-site

Coach supervisors on customer service best practices and operational excellence. * Monitor and manage KPIs, performance metrics, and productivity standards. * Foster a culture of accountability ...

MCI Careers

Call Center Operations Manager

Killeen, TX · On-site

Coach supervisors on customer service best practices and operational excellence. * Monitor and manage KPIs, performance metrics, and productivity standards. * Foster a culture of accountability ...

CarMax, Inc.

Production Manager

Killeen, TX · On-site

Position Overview As a Service Operations Support Manager in Training, you will play a critical role in supporting operational excellence and associate development within CarMax's Service Operations ...

Carmax

Production Manager

Killeen, TX · On-site

$61K - $107K/yr

Position Overview As a Service Operations Support Manager in Training, you will play a critical role in supporting operational excellence and associate development within CarMax's Service Operations ...

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All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Killeen, TX

Service Operations Manager information

See Killeen, TX salary details

$31.7K

$70.3K

$117.1K

How much do service operations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for service operations manager in Killeen, TX is $70,303.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,600.00 and $85,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What are the most commonly searched types of Service Operations jobs in Killeen, TX? The most popular types of Service Operations jobs in Killeen, TX are:
What job categories do people searching Service Operations Manager jobs in Killeen, TX look for? The top searched job categories for Service Operations Manager jobs in Killeen, TX are:
What cities near Killeen, TX are hiring for Service Operations Manager jobs? Cities near Killeen, TX with the most Service Operations Manager job openings:
Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Killeen, TX as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $70,303 per year, or $33.8 per hour.

Food Service Operations Manager

Aramark

Temple, TX • On-site

Full-time

Re-posted 4 hours ago

Aramark rating

5.9

Company rating: 5.9 out of 10

Based on 1,265 frontline employees who took The Breakroom Quiz

389th of 485 rated business services

Job description


Aramark Healthcare+ is seeking a Food Service Operations Manager to join their team at Baylor Scott and White Memorial Hospital in Temple, TX. The Food Service Operations Manager is responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations staff of 20-25 employees..
Job Responsibilities
Leadership
  • Use Aramark's coaching model to engage and develop team members to their fullest potential
  • Reward and recognize employees
  • Ensure individual and team performance meets objectives and client expectations
  • Plan and lead daily team briefings
  • Ensure safety and sanitation standards in all operations

Client Relationship
  • Identify client needs and communicate operational progress

Financial Performance
  • Ensure the completion and maintenance of P&L statements
  • Deliver client and company financial targets
  • Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins

Productivity
  • Bring value through efficient operations, appropriate cost controls, and profit management
  • Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
  • Ensure entire team is trained and able to implement
  • Supervise team regarding production, quality and control

Compliance
  • Maintain a safe and healthy environment for clients, customers and employees
  • Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour

Additional Responsibilities
  • Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director
  • Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
  • Requires at least 1 year of experience
  • Requires at least 1 year of experience in a management role
  • Bachelor Degree or equivalent experience preferred
  • Strong interpersonal skills
  • Ability to maintain effective client and customer rapport for mutually beneficial business relationships
  • Ability to demonstrate excellent customer service using Aramark's standard service model
  • Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
  • Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
  • Must be able to stand for extended periods of time.

Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

What Aramark employees say

Pay

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Workplace

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About Aramark

Sourced by ZipRecruiter

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.

Industry

Hospitality services and facilities support services

Company size

10,000+ Employees

Headquarters location

Philadelphia, PA, US

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