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Service Operations Associate Jobs in Killeen, TX

CarMax, Inc.

Supply Associate - 2nd Shift

Killeen, TX · On-site

$19.17 - $22.63/hr

Position Overview As a Supply Associate, you play a key role in supporting our service operations by ensuring technicians have the correct parts when they need them. You will manage inventory ...

Carmax

Supply Associate - 2nd Shift

Killeen, TX · On-site

$19.17 - $22.63/hr

Position Overview As a Supply Associate, you play a key role in supporting our service operations by ensuring technicians have the correct parts when they need them. You will manage inventory ...

CarMax, Inc.

Production Manager

Killeen, TX · On-site

Position Overview As a Service Operations Support Manager in Training, you will play a critical role in supporting operational excellence and associate development within CarMax's Service Operations ...

Carmax

Production Manager

Killeen, TX · On-site

$61K - $107K/yr

Position Overview As a Service Operations Support Manager in Training, you will play a critical role in supporting operational excellence and associate development within CarMax's Service Operations ...

Dollar Tree

Customer Service Associate II

Killeen, TX · On-site

$13 - $18/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Dollartree

Customer Service Associate II

Killeen, TX · On-site

$13 - $18/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Floor & Décor

Operations Manager

Temple, TX · On-site

... service, and associate education. Ensures the store is a safe workplace and provided a safe shopping experience, while maximizing company profitability by managing the store operations. MAJOR ...

New

Family Dollar

Customer Service Associate I

Belton, TX · On-site

$12.50 - $17.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Family Dollar

Customer Service Associate I

Eddy, TX · On-site

$13 - $18/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Family Dollar

Customer Service Associate I

Bartlett, TX · On-site

$13.50 - $18.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

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All JobsService Operations Associate JobsService Operations Associate Jobs in Killeen, TX

Service Operations Associate information

See Killeen, TX salary details

$10

$23

$47

How much do service operations associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for service operations associate in Killeen, TX is $23.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $27.07 per hour, depending on experience, location, and employer.

What is a service operations associate?

A service operations associate is responsible for supporting the daily functions of a company's service department, ensuring efficient delivery of services to customers. They often handle tasks such as coordinating workflows, managing customer inquiries, and using tools like CRM software to track service requests. Strong communication skills and attention to detail are important for this role.

Is service operations associate a good career?

A service operations associate role involves managing customer service processes, ensuring efficient service delivery, and supporting operational workflows. It can offer opportunities for skill development in communication, problem-solving, and process management, with potential for career advancement into supervisory or managerial positions. The role is suitable for individuals interested in operations, customer service, and organizational efficiency.

What is the role of a Service Operations Associate?

A Service Operations Associate is responsible for managing and supporting daily service delivery processes, ensuring customer satisfaction and operational efficiency. They often handle client inquiries, coordinate with technical teams, and utilize tools like CRM systems to track service performance and resolve issues promptly.
What are the most commonly searched types of Service Operations jobs in Killeen, TX? The most popular types of Service Operations jobs in Killeen, TX are:
What cities near Killeen, TX are hiring for Service Operations Associate jobs? Cities near Killeen, TX with the most Service Operations Associate job openings:
Service Operations Associate jobs near you

Operations Associate - Killeen Mall

JCPenney

Killeen, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

JCPenney rating

5.6

Company rating: 5.6 out of 10

Based on 676 frontline employees who took The Breakroom Quiz

14th of 21 rated department stores

Job description

The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with the a team to perform functions prior to store opening.
Primary Responsibilities:
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  • Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one they'd rather be talking to other than you.
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  • Executes pricing and signing - You can change ticket prices and signing on merchandise across the store better and faster than anyone!
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  • Replenish and restock the store: You understand the needs of the customer. When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need.
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  • Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom.
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  • Backroom standards: You keep the stockroom safe, clean, and organized .
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  • Omnichannel: You will contribute to Omichannel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving.
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  • Merchandise strategy: You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail. You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor.
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  • Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise, shrink, safety, productivity, and other business processes.

Core Competencies & Accomplisments:
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  • Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
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  • Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
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  • Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency
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  • Work experience- 1-2 years retail experience

At this time, JCPenney does not anticipate closing this job opportunity.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com

What JCPenney employees say

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