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Service Operations Associate Jobs in Arlington, TX

Albertsons

Service Operations Assistant

Lewisville, TX · On-site

Build positive relationships with customers and associates. Front-End Operations * Assist in overseeing cashiering, courtesy clerk, self-checkout, and customer service desk operations. * Support ...

Albertsons

Service Operations Assistant

Lewisville, TX · On-site

Build positive relationships with customers and associates. Front-End Operations * Assist in overseeing cashiering, courtesy clerk, self-checkout, and customer service desk operations. * Support ...

My Fair Mahjong

Operations Associate

Dallas, TX · On-site

Role Description The Operations Associate is a full-time, on-site role based in Dallas, TX, ... Candidates should possess excellent Interpersonal Skills and Customer Service abilities to engage ...

Kith

Operations Associate

Dallas, TX · On-site

$17/hr

The Kith Operations Associate is responsible for the flow of merchandise from the central point of ... service. * Display expert product knowledge of product, company history, company policies and store ...

Albertsons

Service Operations Manager

Dallas, TX · On-site

Coach and develop associates on service standards, courtesy programs, and service recovery * Oversee daily frontend operations including check stands, selfcheckout (SCO), service desk, and checkout ...

Kith

Operations Associate

Dallas, TX · On-site

$17/hr

The Kith Operations Associate is responsible for the flow of merchandise from the central point of ... service. * Display expert product knowledge of product, company history, company policies and store ...

Albertsons

Service Operations Manager

Plano, TX · On-site

Hire, train, coach, and develop front‑end associates and supervisors * Support labor planning ... Front‑end operations and customer service execution * Cash handling, reconciliation, and ...

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Service Operations Associate information

See Arlington, TX salary details

$10

$23

$48

How much do service operations associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for service operations associate in Arlington, TX is $23.62, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $27.26 per hour, depending on experience, location, and employer.

Is service operations associate a good career?

A service operations associate role involves managing customer service processes, ensuring efficient service delivery, and supporting operational workflows. It can offer opportunities for skill development in communication, problem-solving, and process management, with potential for advancement into supervisory or specialized roles. The career's stability and growth depend on the industry and company size, and relevant certifications or experience can enhance prospects.

What is a service operations associate?

A service operations associate is responsible for supporting the daily functions of a company's service department, including coordinating workflows, managing customer inquiries, and ensuring service quality. They often use tools like customer relationship management (CRM) software and require strong communication and organizational skills.

What is the role of a Service Operations Associate?

A Service Operations Associate is responsible for managing and supporting daily service delivery processes, ensuring customer satisfaction, and resolving operational issues. They often use tools like ticketing systems and may coordinate with other departments to maintain service quality and efficiency.

What are the most commonly searched types of Service Operations jobs in Arlington, TX?

The most popular types of Service Operations jobs in Arlington, TX are:

What cities near Arlington, TX are hiring for Service Operations Associate jobs?

Cities near Arlington, TX with the most Service Operations Associate job openings:

Service Operations Associate jobs near you
Infographic showing various Service Operations Associate job openings in Arlington, TX as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $49,126 per year, or $23.6 per hour.

Customer Service Operations Associate, Billing Resolution

Wolters Kluwer

Dallas, TX • Hybrid

$29K - $48K/mo

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Wolters Kluwer rating

9.1

Company rating: 9.1 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

26th of 247 rated software companies

Job description

As a Customer Service Operations Associate, Billing Resolution, you'll engage in a range of operational and administrative tasks to resolve a variety of billing issues while providing excellent customer service. You'll address customer inquiries, monitor operational performance, and collaborate with team members to ensure efficient service delivery. Building on your foundational knowledge in billing, you will help improve our processes and ensure customer satisfaction.

In this role, you will report to the Manager, Customer Service Operations, and work a hybrid work schedule (3 days in office, 2 days remote).
Responsibilities:
Analyze billing error report and determine steps to correct the specific errors in order for the AR department to post the payments.

Work with both internal and external stakeholders to resolve billing issues.
Create and interpret operational reports.
Update and maintain standard operating procedures.
Provide first-line support and escalate issues as needed.
Track and report on resource utilization and call volumes.
Conduct basic quality checks and audit customer interactions.
Suggest improvements for operational efficiency.
Manage follow-up activities for unresolved customer issues.
Offer support to team members on operational activities.
Skills:

Accounting Skills: Experience with billing or Accounts Receivable processes.
Analytical Skills: Basic analysis and interpretation of data.
Customer Service: Enhanced customer interaction capabilities.
Workflow Coordination: Better understanding of workflow management.
Detail-Orientation: Maintain attention to nuanced details.
Basic Reporting: Capability to create and interpret basic reports.
Time Management: Efficient handling of multiple tasks.
Problem-Solving: Improved problem-solving abilities.
Technical Skills: Familiarity with more advanced office and operational software. (ERP, Excel, databases).

Qualifications:

High School Diploma, with two years' of comparable job experience.

Bachelor's degree in Accounting, Finance or Business preferred.

1+ years' experience in a corporate A/R or billing departments.

#LI-Hybrid

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

$29,200.00 - $48,900.00 USDThis role is eligible for Bonus.

Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

What Wolters Kluwer employees say

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Hours and flexibility

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About Wolters Kluwer

Sourced by ZipRecruiter

Wolters Kluwer Global Business Services is designed to provide services to the business units in the areas of technology, sourcing, procurement, legal, finance, and accounting which includes our North American-Accounting Center. These global centers promote team collaboration using best practices around a specific focus area to drive results and enhance operational efficiencies. There is a constant endeavor to benchmark against best-in-class industry standards to improve the quality of deliverables, increase cost savings, enhance productivity, and reduce time to market for products and applications

Industry

Accounting services, library and information services and it services

Company size

10,000+ Employees

Headquarters location

Philadelphia, PA, US

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