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Service Operations Manager Jobs in Jasper, AL (NOW HIRING)

SSA Group

Food Service - Associate

Birmingham, AL · On-site

$15 - $16/hr

Food Service Supervisor (if applicable) and/or Food Service Operations Manager(s) Responsibilities * Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest ...

ssagroup

Food Service - Associate

Birmingham, AL

$13 - $17/hr

Food Service Supervisor (if applicable) and/or Food Service Operations Manager(s) Responsibilities * Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest ...

ssagroup

Food Service - Associate

Birmingham, AL · On-site

$13 - $17/hr

Food Service Supervisor (if applicable) and/or Food Service Operations Manager(s) Responsibilities * Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest ...

Ferrellgas

Operations Supervisor

Birmingham, AL · On-site

Drives to reach DCF and financial goals of the service center. Qualifications * Bachelor's degree in operations management, business administration, or field experience equivalent. * At least three ...

Ferrellgas

Operations Supervisor

Birmingham, AL · On-site

Drives to reach DCF and financial goals of the service center. * Bachelor's degree in operations management, business administration, or field experience equivalent. * At least three years of work ...

Ferrellgas

Operations Supervisor

Birmingham, AL · On-site

Drives to reach DCF and financial goals of the service center. Qualifications * Bachelor's degree in operations management, business administration, or field experience equivalent. * At least three ...

Ferrellgas

Operations Supervisor

Birmingham, AL

Drives to reach DCF and financial goals of the service center. Qualifications * Bachelors degree in operations management, business administration, or field experience equivalent. * At least three ...

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All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Jasper, AL

Service Operations Manager information

See Jasper, AL salary details

$31.4K

$69.5K

$115.7K

How much do service operations manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for service operations manager in Jasper, AL is $69,466.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,000.00 and $84,400.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are popular job titles related to Service Operations Manager jobs in Jasper, AL?

For Service Operations Manager jobs in Jasper, AL, the most frequently searched job titles are:

What cities near Jasper, AL are hiring for Service Operations Manager jobs?

Cities near Jasper, AL with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Jasper, AL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $69,466 per year, or $33.4 per hour.

Food Service - Associate

SSA Group

Birmingham, AL • On-site

$15 - $16/hr

Full-time

Retirement

Re-posted 9 hours ago

SSA Group rating

6.0

Company rating: 6.0 out of 10

Based on 68 frontline employees who took The Breakroom Quiz

374th of 739 rated retailers

Job description

Food Service Associate
Who are we:
For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused.
We bring together admissions, culinary, and retail with innovation and human connection to shape a seamless guest journey.
Our focus is on people, innovation, and operational intelligence as a means to create special moments with lasting impact. We call it 452 Hospitality, the foundation of how we serve our partners and their communities.
Position Title: Food Service Associate
Reports to: Food Service Supervisor (if applicable) and/or Food Service Operations Manager(s)
Responsibilities
  • Live out 452 Hospitalityby delivering warm, welcoming, and memorable experiences for every guest and client.

  • Supports restaurant prep (FOH and line) for daily operation.
  • Meets daily quick service, food service, safety and quality, availability, merchandising and guest service standards.
  • Participates in safety logs including food temperatures, rotation and waste as necessary.
  • Ensures proper uniform, hygiene, hand-washing and glove use with self.
  • Maintains a SSAfe work environment by abiding to all SSAFETY rules.
  • Follows through daily prep and items lists, as assigned.
  • Actively helps to support operation in assigned role, supporting holes as necessary.
  • Actively and efficiently responds to guest and client feedback, with report to the supervisor to ensure that any potential complaints are mitigate against further occurrence.
  • Communicates up to the Restaurant Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality.
  • Remains knowledgeable of all menu items, prices and specials for sharing with guests.
  • Perform other tasks as deemed necessary.
  • Maintains a clean, safe and organized work environment.
  • Uphold and demonstrate a complete understanding of company policies and procedures.
  • Responsibly geared towards presenting a clean and welcome experience for guests through upholding sanitation requirements.

Job Requirements
  • Strong interpersonal and communication skills.
  • Exceptional problem solving/decision making skills combined with the ability to be organized.
  • Demonstrates the ability to remain flexible in a fast-paced environment.
  • Ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative.
  • Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above.
  • Ability to work varied hours/days, including nights, weekends and holidays, as needed.

IDEA + Belonging
  • Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units.
  • Focuses on removing barriers and empowering growth and opportunity for team members at all levels.
  • Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.
  • Engages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back.

Previous Experience
  • None Required

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments)
SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Compensation and Benefits
  • Eligible for overtime pay.
  • On-Demand Pay Program: Get access to a portion of earned wages before payday.
  • Meal Plan & Employee Discounts at applicable locations.
  • Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods).
  • Tuition Discount through Partnership College.
  • Up to 8 hours of Bereavement Leave
  • Holiday pay of1.5x the regular rateis provided for hours worked on Christmas Day and Thanksgiving Day
  • Paid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location.

Locations include: Arizona, California, Chicago, Pittsburgh, Connecticut, Illinois, Massachusetts, Michigan, Minnesota, Missouri, New Mexico, New York, Rhode Island, Washington, D.C.. Colorado: Employees accrue 1 hour of paid sick leave for every 30 hours worked, up to 48 hours per year, under the Healthy Families and Workplaces Act (HFWA). Maryland: Employees accrue at least 1 hour of paid sick and safe leave for every 30 hours worked, up to 40 hours per year, as required under the Maryland Healthy Working Families Act. Washington: Employees accrue 1 hour of paid sick leave for every 40 hours worked, in accordance with the Seattle Paid Sick and Safe Time.
SSA Holdings and its affiliated companies, including SSA Group, A&F Souvenir, Cinchio Solutions, and Behavioral Essentials, are equal opportunity employers. We are committed to diversity and inclusion in our hiring practices and welcome applicants from all backgrounds. A diverse team strengthens our collective impact.
All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").
San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.
OFFICE USE ONLY:
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