Operations Manager
Ottawa, ON · On-site
CA$50K - CA$55K/yr
As the Operations Manager you will be responsible for protecting JYSK's assets and minimizing ... in retail management and customer service * High school diploma or equivalent preferred ...
Operations Manager
Ottawa, ON · On-site
CA$50K - CA$55K/yr
As the Operations Manager you will be responsible for protecting JYSK's assets and minimizing ... in retail management and customer service * High school diploma or equivalent preferred ...
The Service Delivery Operations Manager is a hands-on operational leader responsible for driving strategic process improvement initiatives across Service Delivery, with a strong focus on customer ...
Quick apply
The Service Delivery Operations Manager is a hands-on operational leader responsible for driving strategic process improvement initiatives across Service Delivery, with a strong focus on customer ...
Partner with Workforce Management, Customer Service Managers, Strategy & Enablement, and People ... Minimum 6 years of progressive operational or management experience, with 3+ years as a second ...
Partner with Workforce Management, Customer Service Managers, Strategy & Enablement, and People ... Minimum 6 years of progressive operational or management experience, with 3+ years as a second ...
Dealer Operations Manager
Brampton, ON · On-site
Reporting to the Regional Operations Manager (ROM), the Dealer Operations Manager (DOM) is ... Deliver on the expectations of the 'Nissan Customer Promise' in both sales and service as measured ...
Dealer Operations Manager
Brampton, ON · On-site
Reporting to the Regional Operations Manager (ROM), the Dealer Operations Manager (DOM) is ... Deliver on the expectations of the 'Nissan Customer Promise' in both sales and service as measured ...
Service Manager
Ottawa, ON · On-site
CA$157K/yr
Manages service operations, workshop or field, that provide retail or distributor product or application services. Manages department personnel along with the departmental budget. In this role, you ...
Service Manager
Ottawa, ON · On-site
CA$157K/yr
Manages service operations, workshop or field, that provide retail or distributor product or application services. Manages department personnel along with the departmental budget. In this role, you ...
Service Manager
Ottawa, ON · On-site
CA$157K/yr
Manages service operations, workshop or field, that provide retail or distributor product or application services. Manages department personnel along with the departmental budget. In this role, you ...
Service Manager
Ottawa, ON · On-site
CA$157K/yr
Manages service operations, workshop or field, that provide retail or distributor product or application services. Manages department personnel along with the departmental budget. In this role, you ...
Service Manager
Ottawa, ON · On-site
CA$157K/yr
Manages service operations, workshop or field, that provide retail or distributor product or application services. Manages department personnel along with the departmental budget. In this role, you ...
Service Manager
Ottawa, ON · On-site
CA$157K/yr
Manages service operations, workshop or field, that provide retail or distributor product or application services. Manages department personnel along with the departmental budget. In this role, you ...
Service Manager
Ottawa, ON · On-site
CA$157K/yr
Manages service operations, workshop or field, that provide retail or distributor product or application services. Manages department personnel along with the departmental budget. In this role, you ...
Service Manager
Ottawa, ON · On-site
CA$157K/yr
Manages service operations, workshop or field, that provide retail or distributor product or application services. Manages department personnel along with the departmental budget. In this role, you ...
Retail Operations Manager
Oakville, ON · On-site
Evaluates operations and seeks opportunities to continuously improve experiences and services ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Retail Operations Manager
Oakville, ON · On-site
Evaluates operations and seeks opportunities to continuously improve experiences and services ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Evaluates operations and seeks opportunities to continuously improve experiences and services ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Evaluates operations and seeks opportunities to continuously improve experiences and services ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Facilities Operations Manager
CA$100K - CA$115K/yr
To learn more, check out our Cradle to Grave services and hear from our team directly about what a ... You as an Operations Manager will: * Provide daily leadership and direction to Supervisors and ...
Facilities Operations Manager
CA$100K - CA$115K/yr
To learn more, check out our Cradle to Grave services and hear from our team directly about what a ... You as an Operations Manager will: * Provide daily leadership and direction to Supervisors and ...
Evaluates operations and seeks opportunities to continuously improve experiences and services ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Evaluates operations and seeks opportunities to continuously improve experiences and services ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Evaluates operations and seeks opportunities to continuously improve experiences and services ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Evaluates operations and seeks opportunities to continuously improve experiences and services ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Evaluates operations and seeks opportunities to continuously improve experiences and services ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Evaluates operations and seeks opportunities to continuously improve experiences and services ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Evaluates operations and seeks opportunities to continuously improve experiences and services ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Evaluates operations and seeks opportunities to continuously improve experiences and services ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Retail Operations Manager
Cambridge, ON · On-site
Evaluates operations and seeks opportunities to continuously improve experiences and services ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Retail Operations Manager
Cambridge, ON · On-site
Evaluates operations and seeks opportunities to continuously improve experiences and services ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Evaluates operations and seeks opportunities to continuously improve experiences and services ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Evaluates operations and seeks opportunities to continuously improve experiences and services ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Evaluates operations and seeks opportunities to continuously improve experiences and services ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Evaluates operations and seeks opportunities to continuously improve experiences and services ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Evaluates operations and seeks opportunities to continuously improve experiences and services ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Evaluates operations and seeks opportunities to continuously improve experiences and services ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Evaluates operations and seeks opportunities to continuously improve experiences and services ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Evaluates operations and seeks opportunities to continuously improve experiences and services ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Service Operations Manager information
See Hamilton, ON salary details
$35.5K - $43.3K
10% of jobs
$43.3K - $51K
6% of jobs
$55.5K is the 25th percentile. Wages below this are outliers.
$51K - $58.8K
15% of jobs
$58.8K - $66.6K
14% of jobs
The median wage is $69.6K / yr.
$66.6K - $74.4K
14% of jobs
$74.4K - $82.2K
6% of jobs
$89.9K is the 75th percentile. Wages above this are outliers.
$82.2K - $89.9K
10% of jobs
$89.9K - $97.7K
14% of jobs
$97.7K - $105.5K
4% of jobs
$105.5K - $113.3K
3% of jobs
$113.3K - $121K
4% of jobs
$35.5K
$74.9K
$121K
How much do service operations manager jobs pay per year?
As of Aug 6, 2026, the average yearly pay for service operations manager in Hamilton, ON is $74,882.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,874.00 and $91,873.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?
To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.
What is a service operations manager?
A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.
What are some common challenges faced by service operations managers, and how can they be effectively addressed?
Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.
What is the difference between Service Operations Manager vs Customer Service Manager?
| Aspect | Service Operations Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Overseeing service delivery processes and operational efficiency | Managing customer interactions and satisfaction |
| Required Skills | Process management, logistics, team coordination | Communication, conflict resolution, customer relations |
| Work Environment | Operations teams, service departments | Customer support centers, client-facing roles |
| Common Certifications | ITIL, Six Sigma, PMP (optional) | CSM, CRM certifications |
The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.
What job categories do people searching Service Operations Manager jobs in Hamilton, ON look for? The top searched job categories for Service Operations Manager jobs in Hamilton, ON are:
What cities near Hamilton, ON are hiring for Service Operations Manager jobs? Cities near Hamilton, ON with the most Service Operations Manager job openings:
CA$50K - CA$55K/yr
Full-time
Medical, Dental, Vision
This job post has expired today. Applications are no longer accepted.
Job description
Are you looking for something more than just a job? Are you looking for a community, a partnership, a team, and an opportunity to learn and grow in your career?
As one of world’s leading, and fastest-growing home furnishing retailers, we know what it takes to build a satisfying career.
The Role :
As the Operations Manager you will be responsible for protecting JYSK’s assets and minimizing losses though effective execution of loss prevention policies and procedures in store. You will also assist the store management team in instilling company values and customer promises within the team and in the store.
Other duties include:
- Following all loss prevention and key control policies to reduce shrink
- Performing Weekly Inventory Cycle counts and periodic Full Store Inventory counts
- Weekly ordering to ensure you have sufficient inventory
- Following proper store opening and closing procedures, including alarm checks and security walks
What this role brings to you:
- The possibility of being part of a dynamic team and culture
- The opportunity to have a rewarding career with various prospects for career advancement across different functions and teams
- A great benefit package for full-time colleagues (including medical, vision and dental)
- Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perkopolis.
- A free 24/7 Employee Assistance Program available to you and your family.
- An amazing colleague discount on all JYSK products
What you bring to the role:
- Ability to work independently or as part of a team
- A dynamic and positive personality with strong leadership skills
- Flexibility to work various shifts, including evenings and weekends as required
- 2 years experience in retail management and customer service
- High school diploma or equivalent preferred
Compensation: Generally, the hiring range for this position is $50,000 to $55,000 annually; the base pay offered is based on location and may vary depending on job-related knowledge, skills, experience, internal and market equity.
If this sounds like an opportunity for you, come join JYSK and experience it for yourself!
JYSK Canada is proud to be an equal opportunity employer. We welcome and encourage all candidates to apply. Our company values diversity and is committed to creating an inclusive culture where Colleagues can fully develop and utilize their talents and strengths. We consider all applications on the basis of the position requirements, and we do so without regard to any unrelated factor and/or characteristic. Reasonable accommodations are available upon request for candidates taking part in all aspects of the hiring process.
JYSK is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at JYSK. We thank all applicants for their interest in a career at JYSK; however, only those candidates who are selected for an interview will be contacted.