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Service Operations Manager Jobs in Frisco, TX (NOW HIRING)

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Operations Manager - HVAC / Building Automation Position Summary We are seeking an experienced ... This role is responsible for overseeing service and project execution, supporting field teams, and ...

Tree Operations Manager

Richardson, TX · On-site

$75K - $95K/yr

Dynamic is a fast-growing home services company focused on delivering exceptional customer ... Director of Operations Position Summary The Tree Operations Manager owns the day-to-day execution ...

Our Operations Managers drive immense business and personal growth within ShipMonk's rapidly ... Outbound, Inbound, Inventory, Value-add Services (VAS)) * Ability to manage, motivate, direct, lead ...

Job Skills/Requirements The Security Operations Manager manages overall field services, operations, and functions in assigned areas, including post reviews, inspections, emergency response, client ...

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

Operations Manager

Plano, TX · On-site

$65K/yr

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

Operations Manager

Denton, TX · On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Showing results 21-40

Service Operations Manager information

See Frisco, TX salary details

$33.2K

$73.6K

$122.6K

How much do service operations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for service operations manager in Frisco, TX is $73,607.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,200.00 and $89,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What are the most commonly searched types of Service Operations jobs in Frisco, TX? The most popular types of Service Operations jobs in Frisco, TX are:
What are popular job titles related to Service Operations Manager jobs in Frisco, TX? For Service Operations Manager jobs in Frisco, TX, the most frequently searched job titles are:
What job categories do people searching Service Operations Manager jobs in Frisco, TX look for? The top searched job categories for Service Operations Manager jobs in Frisco, TX are:
What cities near Frisco, TX are hiring for Service Operations Manager jobs? Cities near Frisco, TX with the most Service Operations Manager job openings:
Infographic showing various Service Operations Manager job openings in Frisco, TX as of August 2026, with employment types broken down into 1% As Needed, 62% Full Time, 25% Part Time, and 12% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $73,607 per year, or $35.4 per hour.

Airport Operations Manager DFW Airport

Insperity

Dallas, TX

$80K - $85K/yr

Full-time

Medical, Retirement

Re-posted 11 days ago


Insperity rating

7.9

Company rating: 7.9 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

131st of 485 rated business services


Job description

Description & Requirements

Airport Service Operations Manager

 

Dallas-Fort Worth International Airport

 

Must be able to work an Overnight Shift 

 

$80K to $85K Annually DOE - Employer Paid Health Insurance - Up to 5% Annual Bonus 

Bradford Airport Logistics (BAL) offers a tremendous career opportunity in a high-growth environment that combines technology and services in the exciting aviation industry. Check us out at:  www.airportlogistics.org

Bradford Airport Logistics is seeking a dynamic, hands-on Airport Service Operations Manager to work overnight at our DFW Receiving and Distribution Center, serving Dallas-Fort Worth International Airport (DFW). We're counting on you to maximize terminal and customer service performance by providing proactive, highly visible leadership across the airport terminals. In this critical role, you will collaborate with other departments to meet customer KPIs and SLAs and act as a champion of BAL's company values.

Airport Service Operations Manager's Responsibilities

  • Act as a primary point of contact for all customers, regulatory agencies, and stakeholders in the logistics supply chain supporting DFW airport concessions
  • Build strong working relationships with retail concessionaires at the Terminal to provide an effective route for diagnosis and resolution of issues
  • Manage the delivery volume of all products to airport terminals
  • Direct logistics specialists in their daily operations within the airport terminals
  • Manage metrics to ensure that all contractual metrics are met and exceeded
  • Develop staff in areas of logistics, customer service, regulatory compliance, and operations
  • Use the proprietary company database to track service levels and perform trend analysis
  • Operate across multiple terminals to support the needs of the business
  • Ensure high standards of customer satisfaction through regular interactions and formal meetings with airport concessionaires
  • Ensure high standards of safety and security are upheld in the terminal operation 
  • Encourage proactive reporting of safety incidents and perform trend analysis of incidents
  • Execute new solutions in support of the continuous improvement of the airport terminal concession operators' retail sales and performance
  • Perform other duties as assigned

Qualifications for an Airport Service Operations Manager 

  • 3 years of management experience with Food/Beverage, Retail, and/or Airport operations preferred
  • Experience with inventory of goods and goods-replenishment practices
  • Inventory Management Systems experience
  • Ability to work overnight 
  • Proficient in MS Word, MS Excel (preferred)
  • Able to manage complex issues and deliver sustainable results.
  • Exceptional customer relationship building skills and proven record of customer relations management
  • Innovative with the ability to influence change management for the business
  • Flexibility in work shift availability to meet the needs of the business.
  • A role model who actively promotes and lives the company values.

What's in it for you?

Bradford Airport Logistics offers an excellent, competitive annual compensation plan. The benefit package includes:

  • Employer-paid health insurance
  • Annual bonus
  • Paid holidays
  • 401 (k) Company match
  • Professional Development Program
  • Opportunities for Career Advancement

If you are looking to grow with an innovative, core-values-based company, please apply today!

*All job offers are contingent upon passing a pre-employment drug screen (excluding Marijuana), airport background check, and clean driving record review.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


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About Insperity

Sourced by ZipRecruiter

Take care of your people Insperity has a long history of improving the success equation of small and midsize businesses across the country – because when businesses succeed, communities prosper. And in today’s changing business environment, it’s our privilege to take care of an organization’s most valuable asset: its people.

Company size

1,001 - 5,000 Employees

Headquarters location

Houston, TX, US

Year founded

1986

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